![GE Vernova](https://media.trabajo.org/img/noimg.jpg)
Technical Support Engineer
1 month ago
GE Vernova's Power Conversion business provides electrification systems that are critical to customers' power and energy needs for their high-performance applications. We work with some of the world's major energy, maritime and industrial organizations, helping to enable a transition to energy efficiency and decarbonization, including through our specialist motors, drives and control technologies.
Job Description
We're seeking a Power Systems Technical Support Engineer to join our world-class team. You will provide technical support at MW-scale for Industrial and Marine Power Systems. You will engage with customers and the local engineering teams to provide technical support for current and legacy platforms.
In this role you will focus on:
- Liaising with customers and field service engineers to resolve customers' issues. Resolutions of problems may involve modifications to software and hardware, which you will identify and/or implement.
- Supporting Power Systems commissioning activities.
- Take ownership of technical issues and drive through to conclusion.
- Providing Power Systems application support & technical guidance to customers and to our commercial and site teams.
- Supporting "lessons learned" and feeding back into design standards.
- Ensuring recommendations, solutions and advice are technically compliant, and safe.
- Working closely with our sales teams to advise on the technical aspects of our bids for upgrades or new systems.
- Driving improvements in products, processes, and procedures.
We are looking for a committed and professional individual with:
- A relevant degree in Electrical Engineering or equivalent, or significant experience in an electrical or industrial engineering environment.
- Holistic knowledge of Power Systems (HV & LV), including alternators, grounding systems, switchboards, protection relays, AVRs, transformers, power electronic converters, etc.
- Excellent communication, documentation, and organizational skills.
- Excellent customer service orientation and proactive problem-solving abilities.
- Willing to travel within UK and overseas for short-term working.
- Valid UK/EU passport to meet travel requirements.
- Possession of or ability to obtain BPSS security clearance.
What will make you stand out:
- Working towards or hold IEng or CEng qualification.
- Full UK driver's license.
You can expect from us:
- Challenging and exciting projects.
- A work environment where we understand that not everyone has the same expectations about their jobs, careers and work-life balance and we are happy to discuss flexibility requirements.
- Attractive compensation.
- Flexible benefits so you can build a package that fits your personal needs. Some core benefits are: Employer pension contribution (not subject to individual contribution), Income protection, Private Health Insurance and Life Assurance.
- 26 days vacation + bank holidays.
Additional Information
Relocation Assistance Provided: No
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