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Technical Support Engineer

3 months ago

Rugby, United Kingdom Colas Full time

Make your mark with Colas Rail UK 

At Colas Rail, differences matter. Join a team where being your authentic self is respected, encouraged, and vital to our success. At Colas Rail you'll be at home. You'll be welcomed into an inclusive team where there's a role for every talent - and a close-knit, familial culture. You will also get the opportunity to help us transform transportation, set new standards, and dare to be different. 

 

This is true because...

  • We value everyone as part of the same team.
  • We treat everyone as equals - and everyone is approachable, from the CEO down. 
  • We put you in control of your career to lead and grow in any way you want. 
  • We have a culture of care, from safe working environments to diversity and inclusion. 
  • We're renowned for innovation, adopting new ideas, and daring to be different. 
  • We are building a more sustainable future and our projects impact infrastructure for generations. 

 

About Us 

Step into the world of Colas Rail, where a century of expertise merges with a daring spirit to shape the future of rail infrastructure. 

At Colas Rail, we deliver transport solutions for sustainable mobility. We are a leading rail infrastructure business with on track plant and freight capabilities. As a subsidiary of the Colas Group, we are part of over a hundred years' experience in delivering major innovations across our sector. Every day, thousands of trains run on tracks built, designed, or maintained by Colas Rail. 

 

Leading by our values

Our Care, Share and Dare values are at the heart of everything we do. These values feed into our main strategies and accompany us daily in realising our ambitions. 

We care for our employees' well-being and safety, fostering a culture of inclusivity and support. 

We share a passion for excellence, celebrating achievements and nurturing talent. 

We dare to push boundaries, embracing challenges and driving innovation in every endeavour. 

Even if you don't meet every requirement, please don't rule yourself out, we still encourage you to apply if your skills, values, and experience align to the role. 

 

Purpose of the role

 

Responsible for ensuring the quality of maintenance activities are carried out to the required standard, and are compliant to all defined instruction, processes, and procedures. Primary objective being to provide assurance and to minimize likelihood of risks being exported to the operational railway.

To provide technical knowledge that will aid fault finding and its diagnosis supporting Colas Rail and its fleets.
 

Key Responsibilities

 

  • Carry out periodic inspection of all Colas Rail traction and rolling stock
  • Provide the Management team with written reports on vehicle condition and trends
  • Carry out special checks and assist in carrying out modifications
  • Provide technical support, assistance, and guidance to the maintenance teams
  • Perform ‘in process’ and finished work quality checks and audits and to provide confirmation of vehicle readiness for operation after major repairs and overhaul.
  • Assist in the investigation of defects and faults
  • Provide input to the Asset Management System where required
  • Collect and report against agreed KPIs on the performance of the maintenance activity
  • Support the Fleet Engineers during technical investigations and compilation of technical and performance reports
  • Attend satellite locations to assist in the recovery of complex failures
  • Assist in the execution of the warranty process
  • Acknowledge and work in line with the freight engineering RACI.
  • Deliver competency on all relevant Colas Rail Freight vehicle types.
  • Assist with the assessment of project requirements from a technical perspective.
  • Deliver work in accordance with business management, safety, and quality systems.
  • Assist in overseeing the manufacture of components/modifications and assemblies, including any testing and commissioning activities and Engineering changes.
  • Undertake Duty Engineer ‘on call’ as per the on-call roster.
  • Any other reasonable duties as required from time to time. As you will expect the organisation may change and you will be expected to meet the operational requirements.

Key Success Measures 

Safety – Support the implementation of the Colas Rail Limited Safety, Health, Environment and Quality (SHEQ) strategy, associated actions and resulting initiatives, to deliver continuous improvement in all areas. 
Profitability – Ensure work is carried out with a continuous view to profitability and efficiency and look after our shareholders by guaranteeing that they see value for money and a profitable business.
Quality – Quality is key to competitiveness.  Take responsibility for delivering on time and on budget a high quality product or service, which Colas Rail can take pride in.
Respect – Demonstrate respect for colleagues, our clients and the environment in all areas of work.
 

 

Person Specification

 

Academic Qualifications:

  • Degree, Diploma, Certificate or Engineering qualification in relevant engineering specialism, or significant operational experience

Professional Qualifications:

  • Apprentice trained and/or relevant engineering qualifications
  • Full driving license

Experience:

  • Rolling Stock (locomotive and wagons) maintenance
  • Ability to analyse, interpret and provide recommendations on engineering issues
  • Experience in quality management, RAMS and asset management systems

Other Skills:

  • Very good planning skills
  • Ability to work in a team and on an individual basis
  • Clear communication skills
  • IT literate
  • Analytical skills for problem solving
  • Multi skilled over several disciplines
  • Ability to pass on experience and knowledge
  • Skilled worker with long term railway experience covering locomotives and wagons
What we offer

 

  • 26 days Annual Leave
  • Industry leading Life Assurance
  • Healthcare Cash Plan
  • Wellbeing Employee Assistant Programme
  • Pension Scheme
  • Eye Care Vouchers
  • Long Service Award
  • Season Ticket Loan
  • Occupational Health Service

We are committed to fostering an inclusive and diverse workplace. We believe that diversity drives innovation and creativity, and we actively seek to create an environment where everyone feels valued and respected. Regardless of background, disability, age, race, religion, or gender, everyone is welcome at Colas Rail. 

We strive to promote equity and eliminate discrimination, actively seeking to create a workforce reflective of communities we serve. We welcome applicants from all backgrounds, offering flexible and inclusive adjustments to the interview process. 

We are proudly part of the Disability Confidence Scheme, and as such we operate a Guaranteed Interview Scheme if you meet the minimum requirements. 

Join us in making a positive impact Apply and be part of a team that values diversity and embraces unique perspectives.