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Operations Manager
4 months ago
At Jacobs, we'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. With more than 55,000 people in 40 countries, working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities.
People are Jacobs' greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family friendly benefits such as enhanced parental leave pay, free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships.
We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations.
Work-life balance and flexibility is a key focus area for Jacobs. We're happy to discuss hybrid, part-time and flexible working hours, patterns and locations to suit you and our business.
About the Opportunity
This role is for an Operations Manager to lead a nuclear safety case team within our Nuclear Power business. Our offices are located in Gloucester, Knutsford, London and Newcastle, with a significant number of other Jacobs offices around the UK that could also be used as a base location as required. We operate flexible and hybrid working arrangements and although this role is assumed to be full time, we will consider part time applications.
The Safety Case team are working collaboratively across the civil nuclear markets on both national and international projects. Our work spans next generation and emerging reactor technologies, supporting the operation and plant life extension of existing nuclear facilities, and supporting the immediate shutdown safety cases for stations entering decommissioning. We hold key strategic relationships and frameworks with clients in all these sectors.
Are you good at spinning plates?
It's not something you see very often on TV these days, but figuratively, it is a very useful skill, one of which is vital if your goal is to keep nuclear power stations operating safely, contributing to the UK's Net Zero carbon target, or to help prepare them for decommissioning.
The UK's five operating stations deliver 16% of the UK's power, and it takes a large team delivering 100's of projects to enable these stations to continue generating as well as defuel the three stations that have ceased operation - and that's a lot of plates.
And this is where you come in
Your role will be Team leadership focused on the care, wellbeing, personal development and career development of our staff aligned to Jacobs core values and expectations. We are seeing an unprecedented growth in nuclear safety case opportunities and therefore the growth of the team will also be a key focus area to support this growing client base in our current and new markets. If you're familiar with project delivery, you'll know that they have plenty of moving parts and complexity, which is why you'll be working alongside our Operations Managers and with our Framework Service team too.
People are at the heart of everything we do
Centre to the success of the role will be your people skills, building effective relationships and interacting with multiple internal and external stakeholders in multiple locations.
You'll also work closely with colleagues to support activities that offer the best service to the client. Through your interactions, you'll be able to gather useful intelligence on client needs and work with the team to deliver innovative solutions.
You'll utilise your strong communication and engagement skills to achieve client, people and business outcomes, working with your team and peers that are based in different locations across the UK.
As well as focusing on the support to this framework, you'll get involved in other aspects of our high-performing business. We're continuously evolving and growing the business, so there's plenty of opportunity to evolve and grow your skills and career too.
This role will be based at one of our Jacobs UK offices and will require some presence on generating nuclear sites. We put flexibility at the heart of what we do and we're happy to consider flexible working patterns. Key responsibilities:
- Developing and growing strong, highly value adding client relationships through privileged positions and interfaces linked to existing framework agreements
- Building relationships within Jacobs and with partner organisations to deliver value adding solutions to our clients and to enhance delivery
- Oversight of the delivery of projects and tasks
- Ensure excellent project execution, meeting or beating the delivery commitments made
- Ensuring that all work undertaken complies with the H&S, Quality and governance requirements of the business
- Ability to work remotely whilst successfully achieving deliverable based outcomes through a virtual team
- Coordination of resourcing/recruitment needs, and leading with candidate interviews, candidate selection and approval process
Here's what you'll need:
- A background or knowledge of developing safety cases, or working in process safety roles in a highly regulated industry is beneficial
- Strong leadership, collaboration and team working skills
- Ability to think strategically and clearly define, communicate and deliver a business strategy
- Experience of business development and the production of winning bids for the provision of successful technical services and consultancy that comply with corporate governance
- Good understanding of financial and commercial aspects of operations management
- Able to communicate effectively and develop relationships at all levels of the business and external organisations
- Experience of managing / oversight of high performing projects and project delivery in a highly regulated sector
Our Culture
Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. Find out more about life at Jacobs.
We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity - ACE, Careers, Enlace, Harambee, OneWorld, Prism, Vetnet, and Women's - find out more about our employee networks here.
Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit www.vercida.com to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role
If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), contact the team .
Your application experience is important to us and we're keen to adapt to make every interaction even better. We welcome feedback on our recruitment process and if you need more from us before deciding to join Jacobs then please let us know.
