Depot Operations Supervisor

2 days ago


Christchurch, United Kingdom Apetito Limited Full time
Overview

The Depot Operations Supervisor reports to the Retail Sales & Operations Manager (RSOM) who has overall responsibility for the depot and service across:
  • Customer Services
  • Delivery fleet
  • Cold store Warehouse

This role is 40 hours per week, working any 5 of 6 days (closed Sundays.)

We offer a competitive hourly rate of £13.33 per hour

Who we are

Wiltshire Farm Foods, part of the apetito group, is the UK's largest ready-meal supplier, cooking and delivering over 330 different delicious frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals.

We're dedicated to making a real difference to our customers' lives, by bringing sunshine to their doors through our commitment to provide good old-fashioned service.

Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers' needs.

This is all whilst being an ethical and sustainable organisation that believes in doing the right thing.

Responsibilities

  • An integral member of the leadership team, you'll model the passion and commitment to deliver outstanding service to our customers.
  • You will help to drive the consistent delivery of established processes and operational standards.
  • You'll track the team's performance against achieving daily, weekly and monthly targets.
  • Developing both the operational performance of the depot and the skills of your team will be a key aspect of the role.
  • The Depot Operations Supervisor has responsibility for areas such as health & safety, stock management, local delivery fleet management and facilities maintenance.
  • You'll be ready and willing to get involved in the day-to-day tasks if needed, including deliveries (so a full UK driving licence is essential.)
  • You will need to be pyscally fit and able to deliver stops to cover sickness and holiday


Qualifications/Personal Qualities

This is a great opportunity for someone to grow their management skills and gain experience in different aspects of business delivery.

Essential Skills & Experience:
  • Experience in a supervisory role- leading and motivating a team to achieve shared objectives
  • Strong communication skills
  • Customer service ethos
  • Confident using IT systems
  • Strong influencing skills
  • Able to understand and influence KPIs
  • Problem solving skills
  • Full driving license

Desirable Skills & Experience:
  • Previous experience of leading a team within a retail, wholesale, customer service or operational/logistics environment
  • Some knowledge of commercial / P&L / budget management
  • Health & safety training
  • Food safety training
  • Coaching skills
  • Experience of developing a team
  • Experience of implementing operational policies and processes

Personal Qualities

A can-do attitude, a positive outlook, and the tenacity to deliver results.

A team player, able to both lead and follow, with a clear focus on delivering the best experience possible for the customer.
  • A strong leader who inspires trust in their team
  • Can communicate well with everyone in order to deliver the 'day job'
  • Coaches the team to improve every day
  • Takes accountability
  • Sets the bar in terms of what is acceptable in terms of standards and service
  • Fosters and develops strong working relationships within the team and the wider business
  • Has a real passion for making a real difference in the community
  • Ensures that the customer is at the heart of every decision
  • Passion, energy, commitment, and the ambition to succeed
  • Willingness to lead from the front - role-model the way and be 'hands-on' to support the team in carrying out their roles when required whether that's driving a delivery van or picking in the cold store


Company Benefits

  • Competitive salary - accredited Living Wage employer
  • 33 days holiday per year, including bank holidays (which are considered a normal working day)
  • Option to purchase up to 5 additional days holiday per year
  • Discretionary annual bonus scheme
  • Pension scheme - employer matched contributions up to 4%
  • Life assurance scheme worth at least 1x annual salary
  • Free turkey or voucher at Christmas
  • apetito perks scheme including salary sacrifice options and retail discounts


Our Values

As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of.

We develop a range of products designed to enhance health and well-being for all our customers.

We are driven by a passion for service and dedicated to feeding some of the UK's most vulnerable people.

We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040.

Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer.
Learn more about apetito's commitment to a more sustainable future.

We embrace inclusion, empowering individuals from diverse backgrounds.

Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.
  • Warehouse Supervisor

    4 months ago


    Christchurch, United Kingdom Holdsworth Foods Full time

    Job Overview: Holdsworth Foods is one of the UK’s largest independent foodservice distributors. We have a real passion for what we do and our business is built on the quality of service we provide. We are currently seeking a Night Shift Despatch Supervisor to join our team in overseeing the efficient operation of our warehouse facility at our depot in...

  • Driver Supervisor

    5 months ago


    Christchurch, United Kingdom apetito Full time

    Overview: **The Role and Team** **This role is fixed term for 9 months** **This role is working 40 hours per week, any 5 in 6 days.** We are looking to recruit a Driver Ssupervisor to be the first point of contact for the driving team and to work with the Retail Operations Manager to help restructure the rounds from a fortnightly to a weekly...

  • Driver Supervisor

    5 months ago


    Christchurch, United Kingdom apetito Full time

    Overview: **The Role and Team** **This role is fixed term for 9 months** **This role is working 40 hours per week, any 5 in 6 days.** We are looking to recruit a Driver Ssupervisor to be the first point of contact for the driving team and to work with the Retail Operations Manager to help restructure the rounds from a fortnightly to a weekly...

  • Purchasing Supervisor

    5 months ago


    Christchurch, United Kingdom Curtiss-Wright Full time

    We are looking for a Purchasing Supervisor to join our Christchurch, Dorset team!As a Purchasing Supervisor for our Christchurch location you will oversee the accurate maintenance of purchasing data on the Integrated Business System. Develop ideas and robust plans to reduce the material cost of sales. Oversee day to day running of the operational purchasing...

  • Kiosk Supervisor

    5 months ago


    Christchurch, United Kingdom The Boathouse Full time

    Have you got previous experience in the barista industry? We are looking for a highly motivated, confident person, who can lead a team throughout the seasons! Working alongside a view of the lovely Christchurch Quay. We are seeking a highly motivated and experienced Supervisor to join our team working in the Kiosk overlooking Christchurch Quay. You will be...


  • Christchurch, United Kingdom Kings Arms Hotel Full time

    Who we are Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of...

  • Field Care Supervisor

    2 months ago


    Christchurch, United Kingdom Altogether Care Full time

    Job DescriptionAre you looking for the next step in your care career? Like the idea of supervising and leading others?Join us, an established and trusted care provider, as a Field Care Supervisor and be part of our growing family.As a Field Care Supervisor, you will be assessing care needs, monitor and reviewing care plans, supervising and mentoring carers,...

  • Field Care Supervisor

    4 weeks ago


    Christchurch, United Kingdom Altogether Care Full time

    Job DescriptionAre you looking for the next step in your care career? Like the idea of supervising and leading others?Join us, an established and trusted care provider, as a Field Care Supervisor and be part of our growing family.As a Field Care Supervisor, you will be assessing care needs, monitor and reviewing care plans, supervising and mentoring carers,...

  • Kiosk Supervisor

    5 months ago


    Christchurch, United Kingdom The Boathouse Full time

    Have you got previous experience in the barista industry? We are looking for a highly motivated, confident person, who can lead a team throughout the seasons! Working alongside a view of the lovely Christchurch Quay. We are seeking a highly motivated and experienced Supervisor to join our team working in the Kiosk overlooking Christchurch Quay. You will be...


  • Christchurch, United Kingdom New Milton Sand and Ballast Limited Full time

    **Production Plant Supervisor** - **Job Title**:Production Plant Supervisor - **Location**:Hurn Court Lane, Christchurch, BH23 6AX - **Hours**:47.5 Hours Per Week - **Salary**:£31,500 WORKING AT OUR HURN QUARRY, THE ROLE IS AN IDEAL POSITION FOR SOMEONE WHO IS SELF-MOTIVATED AND ENJOYS WORKING OUTSIDE OPERATING AN AGGREGATE WASH PLANT FOR SAND AND...


  • Christchurch, United Kingdom New Milton Sand and Ballast Limited Full time

    **Concrete Plant Supervisor** We take hiring the right people pretty seriously. People who do really well at NMSB tend to have strengths in some specific areas and those qualities are what we look for at every stage of our recruitment process. From your CV through to the final meeting with one of our Chiefs, it's all about showing that you've got what it...


  • Christchurch, United Kingdom Altogether Care Full time

    Job DescriptionAre you looking for a rewarding role in a trusted care company? At Altogether Care, our family values ensure that we put people first.Join us as a Field Care Supervisor and become part of our growing family. Enjoy the support of great teams and consistent working hours.We are recruiting individuals who are compassionate, naturally caring, and...


  • Christchurch, United Kingdom Bournemouth International Airport Full time

    We are currently seeking an experienced Aircraft Refuelling Supervisor to join our busy team at Bournemouth Airport. **Main Responsibilities of the role**: 1. To supervise all fuelling services to customers including receipt and delivery of fuel and in-to-plane duties in accordance with all applicable regulations and in a timely manner often at short...

  • Warehouse Operative

    4 months ago


    Christchurch, United Kingdom Holdsworth Foods Full time

    Holdsworth Foods is one of the UK’s largest independent foodservice distributors. We have a real passion for what we do and our business is built on the quality of service we provide. We are looking for a Night time Picker/Loader to work at our Christchurch Depot. We offer our customers a wide range of food products and this role will support in picking...

  • Warehouse Operative

    5 months ago


    Christchurch, United Kingdom Holdsworth Foods Full time

    Holdsworth Foods is one of the UK’s largest independent foodservice distributors. We have a real passion for what we do and our business is built on the quality of service we provide. We are looking for a Night time Picker/Loaded to work at our Christchurch Depot The We offer our customers a wide range of food products and this role will support in...

  • Lunchtime Supervisor

    1 month ago


    Christchurch, Newport, United Kingdom TeacherActive Full time

    Lunchtime SupervisorNewportImmediate Start£15 Per HourDo you thrive in a fast pace environment where no day is the same?Are you looking for an exciting opportunity to start your career in education?Do you want to ensure children have a safe and fun lunchtime experience?TeacherActive is proud to be working with a Primary School located in Newport. This...

  • Lunchtime Supervisor

    1 month ago


    Christchurch, Newport, United Kingdom CV-Library Full time

    Lunchtime Supervisor Newport Immediate Start £15 Per Hour Do you thrive in a fast pace environment where no day is the same? Are you looking for an exciting opportunity to start your career in education? Do you want to ensure children have a safe and fun lunchtime experience? TeacherActive is proud to be working with a Primary School located in...

  • Lunchtime Supervisor

    1 month ago


    Christchurch, Dorset, United Kingdom TeacherActive Full time €15

    Lunchtime Supervisor Newport Immediate Start £15 Per Hour Do you thrive in a fast pace environment where no day is the same? Are you looking for an exciting opportunity to start your career in education? Do you want to ensure children have a safe and fun lunchtime experience? TeacherActive is proud to be working with a Primary School located in...


  • Christchurch, United Kingdom CV-Library Full time

    Branch Service Manager Location of the Job: Depot based - Hampshire. Salary & Benefits Package: A highly competitive basic salary - to be discussed at application stage Company car/van/commercial vehicle. Mobile phone. Laptop. Company bonus scheme. Company pension contribution. Excellent development opportunities. Additional Information: This is a...

  • Warehouse Supervisor

    5 months ago


    Christchurch, United Kingdom I-Fulfilment Full time

    We are a leading eCommerce fulfilment solutions business, our headquarters are in Christchurch, and we have a new state-of-the-art office space near Bournemouth Airport. Due to continued expansion, we now have the opportunity for a Warehouse Supervisor to join our team in Christchurch.  The role will involve supervising the day-to-day performance and...