Central Sales

2 months ago

Surrey, United Kingdom Fuller's Full time

Central Sales & Events Executive


An exciting opportunity has become available to join our Sales & Events Team at Support Office.This role focuses on maximising pre-booked business and ensuring a seamless customer booking experience through consultative selling.

Responsibilities:

Work with sales & events team to implement pre-booked sales strategy

Manage calls, Live Chat, and emails to drive pub bookings and ensure premium customer experiences.

Utilise Collins for cross-selling, upselling, and increasing conversions.

Coordinate with Credit Control for accurate invoicing of key accounts.

Ensure venue information accuracy by liaising with teams.

Represent Fullers brand with professionalism and integrity.

Skills Required:

Consultative selling skills to maximise pre-booked revenue.

Ability to identify upselling opportunities and convert inquiries quickly.

Strong multitasking and prioritisation abilities in a commercial environment.

Attention to detail, familiarity with Collins, and understanding of Fullers operations.

Effective relationship management and communication skills.

Fluent in spoken and written English, with a confident telephone manner.

Ideal Candidate:

Strong team player with motivation to work independently and collaboratively.

Proactive problem-solving approach and structured work style.

Detail-oriented with a methodical approach to tasks.

Takes ownership of workload with a positive, can-do attitude.

Qualifications/Experience:

Preferred experience in pub environments.

Proficient in Microsoft Office (Word, Excel, PowerPoint, Publisher).

Prior experience with Collins or similar CRM system.

Background in sales and customer-facing roles advantageous.


What we can offer you:

  • Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
  • Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
  • 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
  • Discounted hotel stays at hotels in the Fullers Family
  • Access to My Fullers our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
  • Healthcare Cash Plan after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
  • The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you wont always need to wait until payday.



AMRT1_UKCT

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