Cloud Account Executive
3 weeks ago
Location: UK (London)
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good- you've come to the right place.
Service Cloud is a cloud-based customer service application built on the Salesforce platform. Service Cloud enables businesses to improve customer service efficiency across channels by creating a single view of a customer's activity and using tools for field service, web chat, CTI and social customer service.
Service Cloud enables customer service agents to work faster and more productively across customer service channels such as phone, email, web chat, and social media. This helps make customer service frictionless helps businesses improve their customer satisfaction scores and reduces costs.
Role Description:
We are looking for a talented individual with extraordinary energy, leadership, and initiative to drive awareness for the fastest-growing application, the Service Cloud.
The Service Engagement role will focus on the Contact Centre and AI applications in customer service.
You will be responsible for selling our Service Cloud product range to potential customers within the Consumer Goods sector with a focus on Voice, Digital Engagement and AI.
Your Impact:
Salesforce offers a collaborative, innovative environment where you will be empowered to sell business applications solutions and be set up for success. You will work closely with current and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals. You will consult with customers on the Salesforce Service Cloud to evangelise solutions to help them reach their business goals and blaze new trails within their organisations. As a valued member of our Ohana, you will contribute to our business growth in a collaborative and fun atmosphere.
Your Qualifications
Consistent track record of selling software or technology at C-level into accounts between 0-2000 employees.
Across all sales teams, we are looking for the following attributes:
Consultative selling experience
Prospecting Skills
Can articulate ROI
Objection Handling Skills
Coachable
Strong business acumen
Planning and Closing Skills
Strong Communication Skills
Can collaborate and influence in a "win as a team" environment
Has a drive for results
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