Facilities Coordinator

2 months ago


Nuneaton, Warwickshire, United Kingdom HOLLAND AND BARRETT Full time
Job Type: 12-Month Fixed Term Contract

Location: Nuneaton, Warwickshire (Hybrid Working with 2 days a week in the office)

Hours: 37.5hrs

Salary: £Industry Competitive

Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.

The Role

- Develop the facilities maintenance regime for the sites across the business, including all hard and soft services. Developing detailed building maintenance best practices.

- Support FM Helpdesk and Stores in managing all aspects of repairs and maintenance issues

- Manage contractors and jobs through to completion

- Ensure planned maintenance works are completed

- Support all team members where necessary

- Deal with escalation queries from Helpdesk, stores and contractors

- Competently identify and diagnose maintenance issues to ensure the correct contractor is assigned and all works are being identified correctly

- Liaising with both external contractors and stores to make sure maintenance issues are completed to a good standard

- Ensuring that all accompanying paperwork is suitably processed including sense checking and processing of invoices

The Person

- Experience in a customer service role with excellent telephone manner and communication skills

- Evidence of working at pace, achieving high standards of work and good understanding of cost control.

- Working knowledge of FM and Health & Safety with a good understanding of how a facilities team works and functions.

- Good understanding of all Microsoft Office and Administration

What we offer

Our Benefits for this role include, but not limited to:

H&B Employee Discount - 25% Pension company contribution Exclusive benefits, free advice and savings from a range of retailers and providers And many more We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.

Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).


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