Customer Support Analyst

2 months ago


Guildford, Surrey, United Kingdom Faith Recruitment Full time

Join our team as a Customer Support Analyst

We are looking for a dedicated individual to support our clients with product knowledge and assistance.

Responsibilities:

  • Assist existing customers
  • Communicate with customers via phone and email
  • Utilize ticketing systems for customer interactions
  • Ensure consistent and quick responses to customers
  • Log information accurately in our system
  • Collaborate with product teams to provide feedback

Requirements:

  • Comfortable working in a fast-paced environment
  • Positive attitude and logical thinking skills
  • Excellent communication abilities
  • Build strong relationships with customers
  • Identify customer needs and requirements

If you are looking for a new challenge and want to be part of a successful team, apply now for more information


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