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Pensions Administrator

2 months ago

London, Greater London, United Kingdom Marsh McLennan Full time

Pensions Administrator (Associate Pensions Consultant)

The company: Mercer

Mercer is a global consulting leader in talent, health, retirement and investments. Mercer helps clients around the world advance the health, wealth and performance of their most vital asset – their people. Mercer's 25,000 employees are based in more than 44 countries. Our core strengths place Mercer in a unique position to help our clients achieve the extraordinary - and extraordinary results require extraordinary people. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), a global team of professional services companies offering clients advice and solutions in the areas of risk, strategy and human capital.

The role: Pensions Administrator (Associate Pensions Consultant)

The Mercer/Darwin Workplace Savings Team provides DC pension consulting services to a range of clients, the majority of which use Darwin, our SaaS (that's software as a service) platform for global benefits management, auto-enrolment and employee engagement.

We are looking for a Pensions Administrator (Associate Pensions Consultant) to work with and provide support to our Workplace Savings Consultants and / or take the first step into a career in consulting.

You may be an experienced DC or DB pension administrator looking for your next career move or an Analyst /Associate wanting to widen your DC knowledge and experience of using a benefits management platform.

What can you expect?

  • An opportunity to join a growing team
  • A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment
  • To build and maintain an excellent rapport with our clients, providers and colleagues across the Group

What you will be rewarded with?

  • We offer competitive salaries and comprehensive benefits.
  • The chance to operate and network within a large global organisation that is incredibly passionate about how it works and cares for their clients across the world.
  • You will work with some of the most recognisable companies in the UK and global stage.
  • We also support programmes including: health & welfare, tuition assistance, pension, employee assistance program, career mobility, employee network groups and volunteer opportunities.

We will rely on you to:

  • Prepare pension governance slides – Gathering and analysing data and preparing pension governance sides for Workplace Savings Consultants to present to their clients.
  • Attend pension governance meetings – Writing minutes and following up on actions.
  • On boarding / implementing new pension clients – Leading or working as part of a project team to ensure new clients pension arrangements are correctly set up on Darwin and/or with pension providers. Producing and checking employee facing documentation, including content to be hosted on Darwin. Working with the client to agree monthly pension processes and moving into ongoing business.
  • Pension change projects – Leading or working as part of a project team to delivery pension change projects including required changes in Darwin, for example, scheme, provider, default fund changes, TUPE groups, and contribution rule changes.
  • Auto enrolment work - Supporting consultants with AE implementations and re-enrolment projects using Darwin.
  • Maintaining employee facing documents on Darwin - Drafting and updating client specific pension documents following changes to a client's pension scheme or legislation changes.
  • Client query resolution – Under support and guidance of Workplace Savings Consultants, contacting and liaising directly with providers and employers on member queries or issues.
  • Darwin query resolution – reviewing Darwin pension and Auto-enrolment set ups and audit notes to resolve client queries.
  • Maintain all core MI systems - to support the production of quality MI.
  • Financials – where applicable, support the raising and checking of monthly invoicing.

What you need to have:

  • Demonstrable experience in DC / DB Pensions ideally including auto-enrolment knowledge
  • Strong Excel, Word and PowerPoint skills to include experience of manipulation and comparison of data sets using lookup and pivot table functions
  • Strong attention to detail
  • Analytical and investigative skills
  • Ability to communicate effectively at all levels, on a group and 1-1 basis
  • Highly organised and strong time management skills
  • Self-motivated and team player
  • Being flexible to meet the needs of the team

What makes you stand out:

  • Experience of using an employee benefit platform or Auto-enrolment software
  • Studying for a recognised professional qualification.

About us

Mercer provides insights, advice and technology-driven solutions to help build brighter futures for our clients, colleagues and communities. Together, we're redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being.

Mercer's more than 25,000 employees are based in 44 countries, and the firm operates in over 130 countries.

Mercer is a business of Marsh & McLennan Companies (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annualized revenue approaching $17 billion. Through its market-leading businesses, including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment.

Marsh & McLennan Companies and its affiliates aim to attract and retain the best people regardless of their gender expression or identity, marital and civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs.