Head of Bereavement Services

2 months ago


Pontyclun, Rhondda Cynon Taf, United Kingdom 2 Wish Full time

2wish - Support Manager Role

Main Responsibilities:

  • Ensure outstanding service delivery across England and Wales in line with business plan
  • Lead and develop the support team, including recruitment and performance management
  • Establish partnerships with key stakeholders to raise awareness of services
  • Oversee financial performance and compliance against targets
  • Implement quality assurance systems to monitor service impact

Qualifications:

  • Prior experience in managing support services
  • Strong leadership skills and ability to motivate team members
  • Excellent communication and relationship-building skills
  • Knowledge of safeguarding procedures and risk assessment

Benefits:

  • Employee Assistance Programme for wellbeing support
  • Incremental increase in holiday entitlement based on length of service
  • Discounts on merchandise and UK events
  • Company mobile phone and tools/equipment provided


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