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Size? - Store Manager
2 months ago
Managing the store team, you will focus on driving sales and maximising store profitability while providing industry-leading service on the high street. You will continue to exceed your stores KPIs and maintain the company standards while following company guidelines. Most importantly you will represent the business in the most professional manner.
Key Duties/Responsibilities:
Work with your in-store team to ensure exceptional customer service experiences are delivered consistently. Key holder – responsible for the opening and closing of the store and money handling. Deal with customer complaints and enquiries, providing the best possible outcome. Monitor the service of the sales team daily to ensure that targets are achieved, and where possible exceeded. Use business knowledge and reports to carry out product placement of key selling lines. Ensure the management of deliveries and stock handling in a timely manner, adhering to all stock control procedures to minimise stock loss and maximise profits. Uphold Company standards and act as a mentor, leader, and positive role model to others, building and maintaining strong relationships that work collaboratively towards the common business goals. General:
Conduct yourself in a way that always represents size? in the most professional manner. Ensure daily briefs and all relevant Head Office communications are shared and understood by all members of your team. Implement and delegate tasks with close follow up but lead by example with a hands-on approach. Responsible for the induction and training of new starters, alongside the training and development of all existing colleagues to meet the company's expectations. Daily tasking requirements and replenishment systems, ensuring the sales floor is always replenished. Conduct your work in a safe and responsible manner. Continually engage with the visual team to develop merchandising skills, standards, and commercial opportunities. Understand KPIs - Footfall, ATV, USP and Conversion and how to apply this to a store environment. Using these figures to drive, and where possible, exceed targets.
Skills/Experience/Knowledge Needed:
The ideal candidate will have a keen interest in the size? brand and the products we specialise in. Confident in communicating with our variety of consumers and always providing them with exceptional customer service. Experience in a managerial role is preferred but not essential as a full induction and training & development program will be provided. Ambition, resourcefulness, and someone who is looking for opportunities to learn more. Strong work ethic, places importance on effective time management. Self-motivated, adaptable, resilient. Problem solving. Knowledge of Microsoft Office (Outlook, Word, Excel, Teams). Excellent communication skills. Experience in Visual Merchandising would be advantageous. Commercially driven. Flexible with working hours to meet business needs. We know our employees work tirelessly to make size? the success it is today and in turn, we offer them some amazing benefits:
Incremental Holiday Allowance Discretionary Bonus Scheme Staff Discount on JD Group and other brands within the organisation Personal development opportunities to learn and develop at work. Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion
Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.
Thank you again for your time.
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