Student Support Administrator
1 month ago
Job Description
Position overview Department
Location: Devon House, London (Hybrid role) - Flexible remote work
Salary Range: Up to £25,000 per annum, depending on experience
Benefits
The University supports staff maintaining a good work/life balance, offer flexible working and parental leave opportunities, an Employee Assistance Programme which provides free, confidential advice on both home and work concerns as well as optional private medical insurance, season ticket loans and being part of the cycle to work scheme.
Direct Reports: None
Reports to: Head of Student Support & Development
Start: 1st October 2024
The role
Our rapidly growing Student Support & Development team are looking for team administrator to provide necessary administrative support to scaffold the essential work of the service. The successful candidate will be agile and flexible, have the ability to work independently and part of a team, and have a friendly and professional manner. They are likely to be new to higher education administration and have a desire to achieve excellent results.
If you are ambitious, starting your career and have a drive to succeed then this is the perfect opportunity for you.
Duties and Responsibilities
- General administrative duties to support the SSD such as
- Managing rotas for SSD confidential meeting rooms, First Point, student appointments and room bookings for team events and the SSD Huntline
- Organising events such as awareness day activities, such as mental health day, Open Days and Pre Departure Orientation events
- Monitor and update Student Support and Development University website pages with Marketing
- Collaborate with the Student Life team to ensure enquiries from First Point are managed and recorded effectively and feedback is monitored and followed up
- Developing and maintaining excellent relationships with students, staff and external vendors.
- Supporting the Head of Student Support & Development with the day-to-day operational needs of the team.
- Ensure SSD information is accurate across all internal and external communication channels.
- Develop and maintain relationships with Student Union ensuring two-way communication
- Develop and create materials to raise awareness of healthy wellbeing and managing mental health challenges
- And other work related to the functions of student support and as assigned by the Head of Student Support
About the University
Founded in 2012, Northeastern University London (formerly known as New College of the Humanities) has established itself as a prestigious higher education institution based in the heart of London. Northeastern University London is part of Northeastern University's Global Campus Network. Positioned as top ranking in the USA, Northeastern has campuses in Arlington, Boston, Charlotte, Miami, Oakland, San Jose, and Seattle in the USA, and Toronto and Vancouver in Canada.
After becoming part of Northeastern University's global network in early 2019, the University has undergone a period of rapid growth, having been granted Taught Degree Awarding Powers in February 2020 and moved to a new, state-of-the-art campus in 2021.
Northeastern University London offers a vibrant, collegiate community delivering broad and academically rigorous degree programmes, designed to equip graduates with the combination of skills and knowledge that are increasingly desired by organisations, employers, and society. It offers state of the art audio visual technology in its teaching and meeting spaces across the organisation.
Person specification criteria
To undertake this role, the following should apply – should you not have the experience below, please do highlight where transferrable skills would assist with you undertaking the role.
- Experience
- Knowledge, Skills and Abilities
- Education, Qualifications and Training
- Personal Attributes
Person specification
Essential/Desirable (E/D)
Education/training
Honours degree or equivalent professional or vocational qualification (D)
Experience
Knowledge and experience of regulatory frameworks in Higher Education (D)
Skills and aptitudes
Good written communications and strong interpersonal skills to deal with individuals at various levels and a positive attitude (E)
Excellent IT skills, including advanced Excel, Word, Student Information Systems, and Virtual Learning Environment platforms (E)
Ability to display discretion, particularly when handling confidential documents (E)
Ability to prioritise workload, exercise good time-management and the ability to work to deadlines, and excellent organisational skills (E)
Ability to pay close attention to detail (E)
Personal Attributes
Ability to work independently and part of a team (E)
Ability to work in a busy and changing environment (E)
Additional Information
Enquiries
Informal enquiries may be made to Jas Verdi, Head of Student Support & Development, However, all applications must be made in accordance with the application process specified.
Application process
Applications should be made via the 'Apply' button above by 23:59 on 28 August 2024. Please reference your application "SSA0824". Participation in the equal opportunities section is encouraged, but voluntary.
Applications must include a covering letter of no more than one page that addresses the criteria for the role and a full curriculum vitae.
Interviews are expected to commence w/c Monday 9th September 2024
Please note this role may require a basic or enhanced DBS check. Please note this role may require a basic or enhanced DBS check. Our organisation acknowledges the duty of care to safeguard, protect and promote the welfare of our students and staff, and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice and Ofsted requirements. You must adhere to the above if you are offered a role with NU London.
Applications are welcome from all sections of the community and will be judged on merit alone. We welcome applications from all underrepresented groups, including the Global Majority. Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
Job sponsorship: This job does not meet the requirement for a Certificate of Sponsorship under the Home Office Regulations.
Up to £25,000 per annum, depending on experience
-
Student Support Administrator
3 weeks ago
London, Greater London, United Kingdom University of Bristol Full timePosition OverviewThe University of Bristol is seeking an Administrator to enhance our Disability Services Team. This role is pivotal in delivering high-quality administrative support while fostering an improved student experience through appropriate adjustments in accordance with the Equality Act 2010.As part of a vibrant team of Administrators and under the...
-
Student Support Specialist
3 weeks ago
London, Greater London, United Kingdom iQ Student Accommodation Full timeiQ Student Support SpecialistAre you dedicated to fostering a friendly and supportive atmosphere for students? Join iQ, a premier provider of student housing in the UK, and become part of a vibrant team committed to enhancing our students' experiences.Help students feel at ease and cater to their requirementsCoordinate social activities and address any...
-
Student Accommodation Advisor
5 days ago
London, Greater London, United Kingdom iQ Student Accommodation Full timeAbout the RoleiQ Student Accommodation is seeking a highly skilled and customer-focused individual to join our site-based customer service team. As a Customer Service Advisor, you will play a vital role in ensuring our students feel at home in our 76 sites across 29 UK cities.Key ResponsibilitiesProvide exceptional customer service to students, responding to...
-
Student Accommodation Advisor
4 days ago
London, Greater London, United Kingdom iQ Student Accommodation Full timeAbout the RoleiQ Student Accommodation is seeking a highly skilled and customer-focused individual to join our site-based customer service team. As a Customer Service Advisor, you will play a vital role in ensuring our students feel at home in our 76 sites across 29 UK cities.Key ResponsibilitiesProvide exceptional customer service to students, responding to...
-
Student Funding Administrator
1 month ago
London, Greater London, United Kingdom Birkbeck, University of London Full timeBirkbeck, University of London, is looking for an experienced Student Funding Administrator who is keen to develop their skills in Student Financial Support.In this role, you will be working with the Student Funding Administration team to deliver a range of bursary and scholarship programmes which provide essential support to our diverse University student...
-
Student Voice Manager
2 months ago
London, Greater London, United Kingdom LSE STUDENT UNION Full timeWho we arePart business, part charity, part membership body – students' unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen.Founded in 1897, LSE Students' Union...
-
Student Hub Administrator
2 months ago
London, Greater London, United Kingdom Imperial College London Full timeJob summaryThe Student Hub, part of the University Registry, brings together many of Imperial's key student support services in one easily accessible place. It is the first point of contact for existing students, prospective students, graduates, and other visitors/service users at both the South Kensington and White City campuses. The Student Hub provides a...
-
Student Wellness Coordinator
6 days ago
London, Greater London, United Kingdom V0004 Student Services Full timeJob SummaryWe are seeking a highly skilled Mental Health Therapist to join our team at V0004 Student Services. As a key member of our Counseling Center, you will provide face-to-face individual, couples, and group therapy to university students.Key ResponsibilitiesProvide Counseling Services: Offer individual, couples, and group therapy sessions to students,...
-
Student Support Systems Administrator
4 weeks ago
London, Greater London, United Kingdom Queen Mary University of London Full timeAbout the RoleThe Faculty of Humanities and Social Sciences is seeking to appoint an experienced Student Support Systems Administrator to support the faculty in monitoring successful engagement and delivery of student support.The post-holder will play a key role in administering our Student Support System, supporting its implementation and improvement. You...
-
Student Voice Coordinator
2 months ago
London, Greater London, United Kingdom LSE STUDENT UNION Full timeWho we are?Part business, part charity, part membership body – students' unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen. Founded in 1897, LSE Students'...
-
Student Accommodation Sales Associate
6 days ago
London, Greater London, United Kingdom Londonist DMC - Student Accommodation Agency Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Sales Development Representative to join our team at Londonist DMC - Student Accommodation Agency. This is an excellent opportunity for university students seeking placement experience or recent graduates looking to gain practical experience in the student accommodation industry.Key...
-
Student Accommodation Sales Associate
5 days ago
London, Greater London, United Kingdom Londonist DMC - Student Accommodation Agency Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Sales Development Representative to join our team at Londonist DMC - Student Accommodation Agency. As a Sales Development Representative, you will play a key role in generating leads and attracting prospective students through various sales and marketing activities.Key ResponsibilitiesAssist in...
-
Student Services Administrator
6 days ago
London, Greater London, United Kingdom Waltham Forest Full timeJob SummaryWe are seeking a highly skilled and experienced individual to join our Pastoral Team as a Pastoral Secretary. This is a non-teaching role that requires strong administrative skills and the ability to maintain confidentiality.Main ResponsibilitiesProvide administrative support to the Assistant Head Teacher - Head of Pastoral, ensuring accurate and...
-
Student Accommodation Sales Associate
5 days ago
London, Greater London, United Kingdom Londonist DMC - Student Accommodation Agency Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Sales Development Representative to join our team at Londonist DMC - Student Accommodation Agency. As a Sales Development Representative, you will play a key role in generating leads and attracting prospective students through various sales and marketing activities.Key ResponsibilitiesAssist in...
-
Student Support Coordinator
3 weeks ago
London, Greater London, United Kingdom TPP Recruitment Full time £27,500 - £28,500Position Overview:TPP Recruitment is seeking a dedicated Student Support Coordinator to join a reputable higher education institution. This role is pivotal in enhancing the academic experience and overall wellbeing of students.Key Responsibilities:Wellbeing Management: Develop and execute comprehensive strategies aimed at promoting students' mental health...
-
Student Support Assistant
6 days ago
London, Greater London, United Kingdom LD Training Services Full timeJob Purpose and ScopeThe Student Support Assistant will provide administrative support to the Student Engagement Officer and Registrar in pre and post-admission student information, advice, and guidance (IAG). This role will involve maintaining accurate student records, filling in any gaps, and supporting students with applications.Key ResponsibilitiesAct as...
-
Student Support Specialist
5 days ago
London, Greater London, United Kingdom AD WARRIOR Full timeAbout the RoleWe are seeking a highly skilled and compassionate Student Support Specialist to join our dedicated Student Services Team at AD WARRIOR. As a key member of our team, you will play a vital role in supporting the academic and personal growth of our students.Key ResponsibilitiesProvide front-line advice, guidance, and referral to other services...
-
Student Support Specialist
5 days ago
London, Greater London, United Kingdom AD WARRIOR Full timeAbout the RoleWe are seeking a highly skilled and compassionate Student Support Specialist to join our dedicated Student Services Team at AD WARRIOR. As a key member of our team, you will play a vital role in supporting the academic and personal growth of our students.Key ResponsibilitiesProvide front-line advice, guidance, and referral to other services...
-
Sponsorship Sales Specialist
5 days ago
London, Greater London, United Kingdom Student Beans Full timeAbout the RoleWe are seeking an ambitious and passionate Sponsorship Sales Executive to join our growing team at Student Beans. As a key member of our sales team, you will be responsible for sourcing and generating leads, maintaining key client accounts, and growing our pipeline of exhibitors and sponsors.Key ResponsibilitiesRepresent the Student Beans brand...
-
Sponsorship Sales Specialist
4 days ago
London, Greater London, United Kingdom Student Beans Full timeAbout the RoleWe are seeking an ambitious and passionate Sponsorship Sales Executive to join our growing team at Student Beans. As a key member of our sales team, you will be responsible for sourcing and generating leads, maintaining key client accounts, and growing our pipeline of exhibitors and sponsors.Key ResponsibilitiesRepresent the Student Beans brand...