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Deputy Commercial Director

2 months ago


London, Greater London, United Kingdom Mace Full time

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Our values shape the way we consult and define the people we want to join us on our journey, they are:

  • Safety first - Going home safe and well
  • Client focus - Deliver on our promise
  • Integrity - Always do the right thing
  • Create opportunity - For our people to excel

The Deputy Commercial Director supports the Business Unit Commercial Director and Business Unit SLT by supporting, overseeing & taking accountability for a commercial portfolio as part of the Private Sector business, implementing operational programmes that are aligned to the strategic objectives of the business. The role oversees Commercial activities, builds capability & is accountable for portfolio KPIs & business outcomes for part of the portfolio. Works closely with the Business Unit Commercial Director & business unit leadership providing Commercial operational expertise, strategic planning & counsel to the Commercial Director, Leads, develops & delivers the strategy & business plan for Commercial portfolio (typically covering small to medium sized commercial portfolios) working with leadership roles across the business to ensure adherence and consistency of policy, processes and procedures.

You'll be responsible for:

  • Supports the Commercial Director with agreeing project target profit plans and commercial strategy, ensuring robust management & improvements where possible reporting outcomes through the Cost Value Reconciliation (CVR) process. Advises on stretch targets and mitigation strategies throughout life cycle of project where appropriate.
  • supports the overall delivery of strategy, objectives & all projects for a Commercial portfolio (typically covering small to medium sized commercial portfolios) in the Construction business, in line with overall Mace strategy and priorities.
  • Supports the delivery of annual financial and operating targets for a Construction commercial portfolio unit (including KPIs, OKDs & business outcomes), leads effective cost management, ensuring budgets are met and utilises data & analysis to drive continuous business improvements. Monitors progress on Commercial portfolio objectives & deliverables.
  • Accountable for ensuring cash collection and receivables are managed in accordance with Executive Board KPI's and that our Surveyors and Credit Controllers are in unison to maximise the organisations net cash position at all times.
  • Drives the implementation of stringent risk management procedures throughout pre-qualification/bid management and operational delivery ensuring that the business eliminates, mitigates or manages risk appropriately with go/no go discipline.
  • Oversees in conjunction with the Legal department all contractual/contract implementation with clients and subcontractors. Ensures any contractual documentation and dispute resolution is implemented in a timely fashion to reflect the interests of the business its culture. Highlights any contractual disputes that cause potential risk to business performance to the Managing Director and Group Board Commercial Director.
  • Leads the implementation of all commercial and financial reporting processes and procedures as an integral part of the Mace Quality Management Plan. Ensures the financial systems are being accurately populated and information between surveyor and accountants is coordinated.
  • Partners with Procurement / Supply Chain Team to agree and implement approved subcontractor/supplier lists and continued measurement of their ongoing performance. Deploys commercial resource effectively and ensures continual development of talent.
  • Is accountable for providing oversight of the bid management/commercial process ensuring tenders are effectively managed and information provided to the Board to make informed decision as to winning work. Is responsible for the accuracy of the tendered prime cost at bid stage re scope etc.
  • Provides oversight of reviews and analyses financial performance including conducting periodic financial reviews of all projects to track performance against key profitability, cash flow and other KPI's & metrics. Leads in house reviews of latest legal/contractual legislation and implementation.
  • Demonstrates 'good organisation citizenship' by working in an enterprise-wide way. Champions & drives the strategic implementation of enterprise-wide (& construct/business unit) strategic priorities, initiatives & transformational change, providing enterprise-wide leadership.
  • Leads Commercial portfolio/unit by example, setting & working by high standards, leads, guides & provides direction to business unit/sector, ensures a high performing portfolio & teams that meet & exceed KPIs
  • Represents Mace & the business unit/sector, manages & influences key C-Suite & senior external relationships with key stakeholders, including clients, supply chain and relevant government/regulatory bodies.
  • Provides executive leadership and direction across the Commercial portfolio & across the business, supporting and mentoring senior leaders including succession planning, onboarding, training and diversity planning.
  • Promotes & champions the highest standards and adherence to Health, Safety & Wellbeing across portfolio.
  • Provides thought leadership, industry expertise & expert counsel across the Commercial portfolio to senior leadership teams.

You'll need to have:

  • Comprehensive expertise & knowledge of Commercial domain/specialism.
  • Comprehensive expertise & knowledge of Commercial good practice, policies & procedures.
  • Change Management; 'change agent' Executive.
  • Exceptional Commercial Management expertise.
  • Comprehensive Operational expertise.
  • Can influence, develop and create a cohesive leadership team to oversee the operations of the business unit.
  • Highly skilled in client engagement, strategic partnering, work winning and driving operational performance in a Commercial portfolio.
  • Skilled people leader.
  • Ability to work to short- and long-term strategic plans, promoting sustainable and innovative solutions, knowledge capture and best practice in service delivery.
  • Comprehensive expertise & knowledge of Construction Industry & Commercial disciplines/portfolios.
  • Advanced expertise & knowledge of Construction Consultancy & Commercial specialisms.
  • Track record of achievement at C-Suite of senior leadership & transformational change
  • Experience of working with clients in the relevant sector/portfolio.
  • Excellent industry & sector connections / relationships.
  • Advanced leadership capabilities leading Commercial portfolio for business unit/sector.
  • Inspiring/transformational leadership.
  • Strategic thinking & execution.
  • Builds effective senior leadership teams.
  • Provides leadership, direction and guidance to others, leading others effectively, coaches and supports other to reach their full potential.
  • Responsible for strategic outcomes and KPIs within portfolio, owning the delivery of strategic objectives.
  • Champions data and analytics to drive better decision making.
  • Drives the strategic implementation of new and innovative technologies to achieve objectives.
  • Possess broad leadership capabilities that appeals to clients and gains the respect of the Senior Leadership Team.
  • Leads by example and acts in an ethical, legal and responsible way. Setting high standards of behaviour for themselves and others to follow.
  • Focuses on client satisfaction and delivers service excellence for external and internal clients.
  • Demonstratable track record in a senior leadership/director role (or equivalent).
  • Excellent level of commercial awareness, consulting & strategic acumen.
  • Excellent understanding of wider management principles and techniques.

You'll also have:

  • Can lead transformation & change agendas for Commercial portfolio.
  • Leadership or Advisory role to an industry recognised professional body/technical specialism.
  • Strong track record of advanced leadership capabilities leading Commercial portfolios (or equivalent).
  • Degree/Postgraduate (or equivalent).

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.
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