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Events and Enquiries Assistant
3 months ago
The opportunity
This is an exciting opportunity to join the Marketing and Communications team for Camberwell, Chelsea and Wimbledon Colleges of Arts, three of the six UAL colleges.
The role will assist the Student Marketing Managers to ensure the smooth running of open days, offer holders and frequent campus tours. Our events currently take place both onsite and online to ensure we can reach a wider prospective student audience in the UK and internationally.
Key tasks include:
- Assisting with the planning and publishing of events on the website and Zoom
- Sorting booking and attendance data
- Assisting with the recruitment and training of student ambassadors
- Overseeing the running of monthly campus tours
Alongside events, the role will work closely with the Campaigns and Enquiries Assistant, sharing the responsibility of responding to enquiries via email and phone, whilst ensuring enquirers are dealt with in a professional, timely and effective manner and ensuring all collection of data complies with GDPR and UAL protocols.
The role will involve working both onsite and remotely. The ratio of onsite vs remote working varies according to peak event times in the student recruitment cycle.
About you
As the first point of contact for prospective student enquiries you'll possess excellent written and verbal communication skills, with the ability to clearly communicate with everyone including prospective students, academic and technical staff. You are approachable and enjoy working at events, you have a can-do attitude and thrive in a busy environment.
You will need to be highly organised and able to work on multiple concurrent tasks as both a team player and when working independently.
Strong organisational and administrative skills and the ability to prioritise will be necessary, as will the ability to take on ad hoc tasks with a professional approach, remaining calm and assured under pressure.
You are confident working with the full suite of software involved in administration including Outlook, Word, Excel and PowerPoint. Experience in the Adobe Suite is also desirable for resizing images.
Ideally, you will have an interest and/or experience within the arts or education sector, and have an eagerness to learn about the courses on offer at Camberwell, Chelsea and Wimbledon Colleges of Arts.
We are UAL
University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities – UAL Short Courses Ltd, and UAL Arts Temps Ltd.
For further details and to apply please click the apply button.
Closing date: 9th September 2024, 23:55.
Should you have any questions about the role, please contact James Carey, Student Marketing Manager, Wimbledon College of Arta /
Our culture
UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
£32,624 to £39,342 per annum
