Leasehold Officer

2 months ago

High Wycombe, Buckinghamshire, United Kingdom Countryside Properties Full time

Salary
£38,995 + Excellent Benefits


Location
High Wycombe + Hybrid Working (Two days per week in the office, three days working from home)


The Vacancy



If property leases, conveyancing support, rental and services charges are part of your expertise you may be interested in joining a progressive values-based housing provider. With hybrid working, great benefits and flexible hours ie 30-37 hours p/w Mon-Fri or perhaps a 4-day week?

About the role: Working within the Service Charge team (currently 7 people) which is part of the wider Finance directorate of circa 60 people, this role is part of a larger project to review Paradigm's leases to ensure compliance with the terms and conditions of the leases and that all appropriate information is recorded correctly on our systems.

Your remit will include:

  • examining lease documents and agreements and summarising terms in an easy-to-understand format for various stakeholders
  • reviewing and updating service charge apportionment and allocations on the housing management system
  • ensuring lease terms comply with relevant legislation, regulations, and codes of practice and accurately applied on the system
  • identifying potential discrepancies or issues and prepare detailed reports on findings for presentation to senior management
  • data entry into the housing management system as required

You will be working with the service charge team and with other departments across the business to review and document approximately 3,000 leases. You will also get the opportunity to work within a large business transformation project.

Our ideal candidate will have /be:

  • Proven experience in leasehold management, property management, or a similar role within a housing association or real estate environment
  • Strong understanding of lease agreements, service charges, and relevant legislation and best practice
  • Strong analytical mind with the ability to interpret complex documents and data
  • Focused and able to decipher and extract pertinent points from written and verbal communications
  • Competent in the use of IT including Microsoft Office
  • Excellent verbal and written communication skills with a proven ability to adapt style and explain complex information to different audiences
  • Well organised, diligent, accurate with a strong attention to detail

Where could this role take you? Whilst this is not currently a permanent role, in a business our size and with the transformation we are going through, there is a possibility that this could either be extended, or other opportunities may arise; many of our talented colleagues started at Paradigm as temporary/interim and have gone on to forge successful careers with us. However, if something longer term doesn't materialise, you will still gain valuable experience which will add to your employability in this and similar fields.

Further information: For the full job description and person specification for the role please see the attachment at the bottom of this page. Should you have any queries about this vacancy please email and we will respond as soon as possible.

As part of our application process, we ask for a covering statement and CV so we can assess your application against our essential and desired criteria as set out in the job description and person specification. Please include in your covering statement how you meet the criteria so we can see how well you match our requirements and give your application the consideration it deserves.

Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We support flexible ways of working and welcome applications from all sections of the communities we work in.


About us



We are Paradigm Housing Group.

We manage more than 17,000 homes across the South East.

We know that house prices in the areas where we work are high, both to buy and rent. We want to help more people have a safe and sustainable home that they can afford.

As a charity, the money we make goes into building new homes and providing an excellent service for residents.

We are a Best Companies two-star accredited organisation in recognition of our high employee engagement and commitment to creating an inclusive workplace where everyone is free to be themselves and feel like they belong. We are clearly focused on the delivery of our five-year corporate plan with ambitious and challenging objectives including delivering one of the sector's largest digital transformation programmes, improving our environment and sustainability targets and delivering more quality homes to people who need them.

  • Holidays – 25 days rising to 30 with length of service (30 days starting for senior roles) plus an extra three paid days off between Christmas and New Year, and the opportunity to buy up to another five days.
  • Pension scheme: a defined contribution scheme with employer contributions of 7.5% or 9.5% depending on the employee's contribution rate.
  • Car leasing scheme.
  • Annual bonus potential.
  • 1 paid professional subscription per year.
  • Family friendly policies including generous paternity, maternity, shared parental and adoption leave, sabbaticals and more.
  • Health cash plan – worth over £1,800 per year. Includes dental, optical, prescriptions and flu jabs, physiotherapy, chiropractic therapy, reflexology, Sports massage and more.
  • Hybrid working for many roles.
  • Up to three paid Giving Back (volunteer) Days a year.
  • Modern collaborative offices, with free parking and charging points for electric vehicles.
  • Opportunities for career development and progression.
  • Social events such as quiz nights, Christmas Party, Summer BBQ.


We provide excellent services to customers.

And build new homes to help more people.

We make sure our homes are safe and sustainable.

And strive to do more by making the most of our resources.



Safer Together


The safety of our customers, colleagues and ourselves is a priority in everything we do.

Driving Improvement


We seek to do things better and deliver value to our customers.

Working As One


We work collaboratively with others and also take personal responsibility for delivering outcomes for our customers, colleagues and stakeholders.

Acting Thoughtfully


We make ourselves aware of our customers' and colleagues' circumstances, and consider this thoughtfully and respectfully, and with attention to the impact on the environment, when taking action.

Being Clear


We will communicate in a clear and consistent manner so that our customers, colleagues and stakeholders understand the high standards that we work to.

Please note that customer facing roles may be subject to a DBS check.


Documents


Job Description - Leasehold Officer - Service Charges - July Download

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