Service Charge

4 weeks ago


High Wycombe, United Kingdom Red Kite Community Housing Full time

**Want to work in finance?**:
As a charitable, not-for-profit organisation that puts our customers in the driving seat of our business, our finances must stack up and demonstrate value for money, every step of the way. We operate in a group structure that seeks to give the business the flexibility it needs to deliver our corporate strategy successfully and efficiently.

**About the role**:
We’re looking for a Service Charge & Leasehold Income Officer who will:

- Ensure we build effective relationships which reflect our values of partnership, respect and pride.
- Maintain accurate database records for all leasehold, commercial and non-residential assets.
- Investigate and answer service charge queries.
- Calculate service charges for New Developments by liaising with various teams accordingly.
- Coordinate the calculation of estimated service charges for tenants, leaseholders and freeholders before the beginning of the financial year, carrying out all administration.

As part of our team, you will ensure that tenants and leaseholders are at the heart of everything that you do. You should be tenacious but fair when collecting debts and be an astute negotiator. You should demonstrate initiative and can work on your own and have great analytical and numerical skills.

The ideal postholder will have come from the social housing, private property, or commercial management sectors, and most importantly from a customer focused background, bringing income collection experience and knowledge to the team.

**How to apply**:
At Red Kite we take everyone’s privacy seriously - our Privacy Notice is available on the recruitment page of our website.



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