Technical Officer

3 weeks ago

High Wycombe, United Kingdom Red Kite Community Housing Full time

**Reports to**:Repairs Manager***
**Responsible for**:No Direct Reports***

Our repairs and maintenance team are a hive of activity, this is one of the most important
services that we deliver. Every day brings its unique set of challenges which need your
super technical skills and logical decision-making skills to resolve. This is more than a
technical focused role its about customer engagement and support and therefore an
essential ingredient is loving what you do and smiling when you do it.

You will be responsible for the delivery of day to day repairs or minor project related work
intended to protect or improve the homes of our customers. You will work closely with
tenants and Red Kite senior managers and staff to deliver excellent, cost effective building
maintenance and improvement services. You will be readily available and eager to assist
customers in a range of different scenarios, using your technical skill and experience to
ensure that our tenants are kept sate and their homes are well maintained.

**What we need you to do**:

- Work with the Repairs Manager to set key performance targets and milestones for

allocated projects and monitor agreed deliverables to achieve expected outputs
- Manage day to day work or minor project work to minimise exposure of both financial

and health and safety related risks. Take part in routines during office hours and from
time to time outside normal office hours to provide an excellent responsive repair
service
- Have a thirst for value for money, ensuring that both large
- and small-scale work is

delivered against approved budgets, or better still, under budget without compromising
quality
- Make sure that all work is delivered equitably and fairly and maximises the capital

value of assets
- Work closely with the Relationship Team and all other staff and stakeholders to

develop and deliver excellent services, putting to use new technologies
- Pursue excellence in all aspects of the repairs service and the wider business
- Make sure our tenant and leaseholders inspire and influence the design, delivery and

outcome of everything we do
- Help with making sure our vision, mission and values influence every aspect of our

business.
- Have a great approach to customer service putting our customers at the heart of what

you do.

**What you will be responsible for**:

- Giving technical advice and support to colleagues, staff and other stakeholders
- Managing specific projects allocated by either mobile technology or manual allocation
- Overseeing the quality of work of contractors making sure we comply with all relevant

documentation, standards, good practice and guidance
- Reconciling and settling final accounts and valuations, paying responsive repair

invoices, dealing with contractual disputes, extensions of time and variations and
issuing relevant certification
- Providing project update reports and post project reviews
- Providing technical repairs support to both internal and external customers, which will

include site visits to inspect work, diagnosing defects, identifying solutions,
investigating and resolving complaints and agreeing follow on works, as well as
helping with home and estate inspections and mutual exchanges
- Playing your part in an office cover rota to provide appropriate technical cover and

handover to the out of hours service
- Being involved in a rota system (usually one week in every nine) to provide ad hoc

evening and weekend phone support for contractors and customers when emergency
situations arise. This may also require occasional on-site attendance of emergency
work e.g. major fires, floods etc. acting on our behalf. You may also be required to act
as support to other on-call staff where higher level management input is needed or
where escalation is required.

**Where you have come from**:

- A place where you have managed large scale and small property related work and

delivered works by supervising contractors or in house maintenance staff
- A customer focused organisation
- A housing organisation or similar would be preferable
- A place that prioritised best value services and continuous improvement
- A place where technology was the catalyst for improving services to customers.

**What our teams will see in you**:

- Someone who has experience of delivering large and small building projects to

occupied/domestic homes
- A person who is skilled at managing budgets and understands value for money
- Someone who demonstrates negotiating and dispute resolution skills
- Someone who leads by example and personally demonstrates organisational values

and expected behaviours
- A team player who works as part of a team, looks at the bigger picture and does not

work in a silo
- A person who has a good understanding of best practice within social housing
- Someone who has lots of technical knowledge relating to construction and

construction-related health and safety
- Someone who is IT literate, proficient in Microsoft Word, Outlo

  • Technical Officer

    1 month ago

    High Wycombe, United Kingdom Red Kite Community Housing Full time

    **Reports to: Repairs Manager** Our repairs and maintenance team are a hive of activity, this is one of the most important services that we deliver. Every day brings its unique set of challenges which need your super technical skills and logical decision-making skills to resolve. This is more than a technical focused role its about customer engagement and...

  • Technical Officer

    3 days ago

    High Wycombe, United Kingdom Red Kite Community Housing Full time

    **Closing date: Monday 6th March 2023** **About the role**: Repairs make up the biggest service area for Red Kite and are one of the most important - who doesn't want their repair done as quickly and efficiently as possible? That's why for this role we need someone who can deliver an excellent repairs service to our tenants' homes. If you thrive on working...

  • Technical Author

    1 month ago

    High Wycombe, United Kingdom Progressive - BristolEng Full time

    I am currently looking for a Technical Author/Graphic Designer for a company that manufactures water purification machines. Here are the key details: Job Type: Contract - 6 months Rate: £35-40 p/h (Outside of IR35) Location: High Wycombe **About You**: - Good experience as a technical author working with engineering products - Also experience in graphic...

  • Technical Project Manager

    1 day ago

    High Wycombe, United Kingdom CONNECT RECRUITMENT CONSULTANTS LIMITED Full time

    Job Title: Technical Project Co-ordinatorSector: Telecoms and Structured CablingLocation: High Wycombe / PortsmouthSalary: £32 – £35K per annum depending upon experienceOverview:Operating out of our clients Head Office based in High Wycombe, or regional office in Portsmouth, the successful candidate will need comprehensive experience in the...

  • Technical Project Manager

    2 days ago

    High Wycombe, United Kingdom CONNECT RECRUITMENT CONSULTANTS LIMITED Full time

    Job Title: Technical Project Co-ordinatorSector: Telecoms and Structured CablingLocation: High Wycombe / PortsmouthSalary: £32 – £35K per annum depending upon experienceOverview:Operating out of our clients Head Office based in High Wycombe, or regional office in Portsmouth, the successful candidate will need comprehensive experience in the...

  • Technical Project Manager

    14 hours ago

    High Wycombe, United Kingdom CONNECT RECRUITMENT CONSULTANTS LIMITED Full time

    Job Title: Technical Project Co-ordinatorSector: Telecoms and Structured CablingLocation: High Wycombe / PortsmouthSalary: £32 – £35K per annum depending upon experienceOverview:Operating out of our clients Head Office based in High Wycombe, or regional office in Portsmouth, the successful candidate will need comprehensive experience in the...

  • Technical Officer

    1 month ago

    High Wycombe, United Kingdom Red Kite Community Housing Full time

    **PERSONAL DETAILS** First name: Surname: Address: Contact telephone numbers: Job applied for: Where did you hear about the role? Page 1 of 8 **CURRENT OR MOST RECENT EMPLOYMENT / VOLUNTARY WORK** Job title: Name and address of employer: Phone: Employed from / to: Reason for leaving: Brief description of duties / responsibilities: Page 2 of...

  • EPOS Technical Support Engineer

    2 days ago

    High Wycombe, United Kingdom 100 Percent Full time

    EPOS Technical Support Engineer High Wycombe£27,000 to £30,000This is a fantastic opportunity for you, an experienced EPOS Technical Support Engineer, to join a fabulous company in High Wycombe. This position is 5 days in the office, Monday to Friday, but may move to 4 days in the office and 1 weekend day from home. As the EPOS Technical Support Engineer,...

  • EPOS Technical Support Engineer

    4 days ago

    High Wycombe, United Kingdom 100% IT Recruitment Ltd Full time

    EPOS Technical Support EngineerHigh Wycombe £27,000 to £30,000 This is a fantastic opportunity for you, an experienced EPOS Technical Support Engineer, to join a fabulous company in High Wycombe. This position is 5 days in the office, Monday to Friday, but may move to 4 days in the office and 1 weekend day from home. As the EPOS Technical Support...

  • EPOS Technical Support Engineer

    1 month ago

    High Wycombe, United Kingdom 100% IT Recruitment Full time

    EPOS Technical Support Engineer High Wycombe£27,000 to £30,000 This is a fantastic opportunity for you, an experienced EPOS Technical Support Engineer, to join a fabulous company in High Wycombe. This position is 5 days in the office, Monday to Friday, but may move to 4 days in the office and 1 weekend day from home. As the EPOS Technical Support...

  • Probation Officer

    2 days ago

    High Wycombe, United Kingdom Service Care Solutions Full time

    Service Care Solutions are the leading recruitment agency for the Probation Service nationwide. We are currently recruiting for a Probation Officer in High Wycombe!LOCATION: StevenageHOURS: Full time, Hybrid working availableDURATION: On-going contractPAY RATE: £22.44 - £26.45 PH (DoE)DutiesUndertake full range of offender management tasks, including...

  • Probation Officer

    3 days ago

    High Wycombe, United Kingdom Service Care Solutions Full time

    Service Care Solutions are the leading recruitment agency for the Probation Service nationwide. We are currently recruiting for a Probation Officer in High Wycombe! LOCATION: Stevenage HOURS: Full time, Hybrid working available DURATION: On-going contract PAY RATE: £22.44 - £26.45 PH (DoE) Duties Undertake full range of offender management tasks,...

  • Probation Officer

    3 days ago

    High Wycombe, United Kingdom Service Care Solutions Full time

    Service Care Solutions are the leading recruitment agency for the Probation Service nationwide. We are currently recruiting for a Probation Officer in High Wycombe!LOCATION: StevenageHOURS: Full time, Hybrid working availableDURATION: On-going contractPAY RATE: £22.44 - £26.45 PH (DoE)DutiesUndertake full range of offender management tasks, including...

  • Probation Officer

    1 month ago

    High Wycombe, United Kingdom Service Care Solutions Full time

    Service Care Solutions are the leading recruitment agency for the Probation service nationwide. We are currently recruiting for a Probation Officer in High Wycombe - Immediate Starts Available subject to security clearance! LOCATION: High Wycombe SERVICE: Probation Officer HOURS: 37 DURATION: On-Going PAY RATE: £22.44 - £26.45 per hour...

  • Probation Officer

    4 weeks ago

    High Wycombe, United Kingdom Service Care Solutions Full time

    Service Care Solutions are the leading recruitment agency for the Probation service nationwide. We are currently recruiting for a Probation Officer in High Wycombe - Immediate Starts Available subject to security clearance!LOCATION: High WycombeSERVICE: Probation OfficerHOURS: 37DURATION: On-GoingPAY RATE: £22.44 - £26.45 per hour (DoE)Probation Officer...

  • IT Support Team Leader

    3 days ago

    High Wycombe, United Kingdom Rise Technical Recruitment Limited Full time

    **IT Support Team Leader** **High Wycombe** **£35,000 - £40,000 + Pension + Holidays + Life Insurance** An amazing opportunity for an established IT Support Team Leader to develop in an established and growing company, where you will be responsible for overseeing the IT Support team day to day responsibilities and providing an excellent level of service...

  • IT Support Team Leader

    3 days ago

    High Wycombe, United Kingdom Rise Technical Recruitment Limited Full time

    **IT Support Team Leader** **High Wycombe** **£30,000 - £35,000 + Pension + Holidays + Life Insurance** An amazing opportunity for an established IT Support Team Leader to develop in an established and growing company, where you will be responsible for overseeing the IT Support team day to day responsibilities and providing an excellent level of service...

  • Technical Project Manager

    14 hours ago

    High Wycombe, Buckinghamshire, United Kingdom CONNECT RECRUITMENT CONSULTANTS LIMITED Full time €32,000 - €35,000

    Job Title: Technical Project Co-ordinator Sector: Telecoms and Structured Cabling Location: High Wycombe / Portsmouth Salary: £32 – £35K per annum depending upon experience Overview: Operating out of our clients Head Office based in High Wycombe, or regional office in Portsmouth, the successful candidate will need comprehensive experience in the...

  • EPOS Technical Support Engineer

    1 month ago

    High Wycombe, Buckinghamshire, United Kingdom 100 Percent Full time

    EPOS Technical Support Engineer High Wycombe 27,000 to 30,000 This is a fantastic opportunity for you, an experienced EPOS Technical Support Engineer, to join a fabulous company in High Wycombe. This position is 5 days in the office, Monday to Friday, but may move to 4 days in the office and 1 weekend day from home. As the EPOS Technical Support...

  • Quality Control Officer

    1 month ago

    High Wycombe, United Kingdom Oxby and Parke Recruitment Full time

    **The Company** An exciting opportunity has arisen to join a world leader in their industry who are passionate about their products and services and who strive for sustainability and innovation. The role is based at the Lane End office with travel to High Wycombe when required. **The Role** As the Quality Control Officer, you will be responsible for all...