ICT Administrator

2 months ago

North East Lincolnshire Council, United Kingdom North East Lincolnshire Council Full time

Do you have a passion for customer service and an eye for detail?

Are you methodical, and thrive from being organised?

Our Purpose

As an ICT and Digital Service we work collaboratively to prioritise, manage demand, design and shape digital services and to respond to digital inclusion challenges in North East Lincolnshire. To support our workforce, we focus on providing excellent, fit for purpose and secure ICT and Digital solutions.

Your Role

ICT support is the core function to providing operational support, and the administration element is key to ensuring effective asset management, record keeping and order processing.

The administrator role works closely to support and assist the senior ICT administrator, ensuring compliance with asset management policies and accurate record keeping.

In a team of thirteen, the ICT administrators plays a crucial role in ensuring adequate and sufficient equipment for end users, as well as leading with admin and documentation, for recording and audit purposes. The administrator is responsible for following financial processes, through ordering equipment, in line with contractual arrangements and procedures.

About You

You will need to have great organisational and time management skills, as well as the ability to effectively prioritise and manage own workload coming from a range of sources to ensure tasks are completed in a timely manner.

The role has a requirement to liaise with external suppliers and support the Senior ICT administrator with all tasks, so will require professional communication, and use of different methods of contact. Quality and accuracy is crucial within this role.

Think you can make a difference? We want to hear from you.

Your Application

All applicants are advised to carefully read the information provided in the Advert, Role Profile and Person Specification.

If you require an informal discussion about the role please contact .

Key Dates
Interview date: w/c 5th August 2024


Start date: In line with our Day One: NEL Induction Process', we would like to aim to have the successful candidate in post by October 2024

(However, this may be subject to change and will of course be dependent on your notice period and relevant pre-employment clearances being completed)

Working Arrangements

This role is a blended working role (the duties of the role will require a blend of mainly office-based working, with occasional home working in line with needs of the service).

What can we offer?

In addition to a generous salary package, there are many perks to enjoy when you are part of TeamNEL...

As part of your RewardNEL package, you will also have up to 26 days leave entitlement* (including bank holidays) and enrolment into a local government pension...

As well as access to our exclusiveRewardNEL platform.

This includes a variety of salary sacrifice schemes including Cycle2Work, Holiday Extra and Tusker (Car Lease), discounts at local coffee shops and bars, direct access to our inhouse wellbeing support, discounted car parking as well as instant access to new savings at major retailers, entertainment and hotels.

NELC staff can also benefit from flexible working and excellent training and development opportunities and a Fostering friendly scheme.

*Leave subject paygrade and length of service

Do you need support?

If you need any help applying for this position, please contact Wendy Trask on text or call). Wendy can support with digital access as well as offering advice and guidance about completing the different sections of the application form.

About NELC

At North East Lincolnshire Council, we have a unique ability to provide the ultimate work life balance for our employees. Situated within the award-winning coastal area of Cleethorpes and the beautiful Lincolnshire Wolds, North East Lincolnshire Council provide the perfect location for you to Live, Work & Play .

Get to know us better

Check out our Council Plan and read about all of the exciting new developments we have in the pipeline.

North East Lincolnshire Council is committed to being an inclusive employer, where equality and diversity is recognised, celebrated, and embodied throughout the organisation, becoming a workforce that represents all.

We regularly review data to ensure our recruitment processes are fair, transparent and promote equal opportunities for all. We also have an in-house Equalities Champions Group that works to promote and embed inclusivity in the workplace, helping us identify areas where we can take positive action, and make the organisation a safe space for colleagues to feel connected.

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