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Customer Host

3 months ago

Bridgend, Bridgend county borough, United Kingdom WHITE STUFF Full time

Customer Host at White Stuff

White Stuff, a reputable retail and fashion brand established in 1985, is known for its original prints, intricate designs, and unique fashion accessories and homeware. With shops and concessions across the UK and internationally, we are constantly driven by our talented and sociable team members who embody our brand's entrepreneurial spirit.

Role Summary

If you have a passion for retail and fashion, enjoy going the extra mile for customers, and thrive in a team environment, then this Customer Host role at White Stuff is perfect for you. As a Customer Host, you will play a vital role in providing an exceptional shopping experience for our customers.

  • Making customers feel welcome and comfortable in our shops
  • Understanding customer needs and suggesting the right products
  • Maintaining excellent product presentation and shop visuals
  • Utilizing product knowledge to drive sales and offer style advice
  • Promoting multichannel shopping options to customers
  • Participating in events and customer engagement activities
  • Responding to customer feedback and ensuring satisfaction
  • Sharing information about our charity partners and ethical sourcing practices
  • Providing assistance at key touchpoints in the shop
  • Efficiently processing deliveries and maintaining product availability
Benefits

Joining White Stuff as a Customer Host comes with a range of benefits, including:

  • Quarterly bonus opportunity
  • Up to 28 days holiday per year
  • Community volunteering days
  • 50% staff discount
  • Annual uniform allowance
  • BUPA Dental Insurance
  • Healthcare cash plan and Life Assurance
  • Interest-free season ticket loan
  • Pension Contribution

At White Stuff, we are dedicated to fostering an inclusive work environment where diversity is celebrated and all team members are valued. We are proud to be an equal opportunity employer, welcoming applicants from all backgrounds.