Customer Assistant

4 weeks ago


Norwich, Norfolk, United Kingdom Marks and Spencer Full time

Summary

Customer Assistant - Foods - Through The Night - Norwich

All the details

Work Pattern:

Tue
Wed
Thur
Fri

You must be over 18 to apply for this position.

This position contains an Unsociable Premium Pay which is 12.00 p/h plus 3.00 p/h Premium Pay. This pay rate is between the hours of 10pm and 6am.

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities

Serve our customers efficiently, both on the shop floor and at service points

Keep the store clean and tidy, ensuring that our shelves are always stocked with product

Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities

Proactively engage with customers to understand their needs, make recommendationsand deliver remarkable service throughout their visit to store.

Build expert product knowledge to sell and recommend our products and services

Well give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities

High levels of customer service

Committed to delivering excellent work with great attention to detail

Open to and acts upon feedback, asking for this regularly

Takes accountability for planning and managing own workload efficiently

Strong communication skills

Adaptable to changing situations

Builds positive relationships by being a good listener

Good level of digital capability

Everyones Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. Thats why were revolutionising how we work and offering our most exciting opportunities yet. Theres never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.



  • Norwich, Norfolk, United Kingdom ESS Full time

    Customer Services Assistant - King's Lynn Customer Services Assistant - RAF Marham WO & Sgts Mess Hotel Services 11.72 per hour25 hours per week 5 days out of 7Please note: This role is contracted to 50.2 weeks per yearWe're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one...

  • Customer Assistant

    6 days ago


    Norwich, Norfolk, United Kingdom MARKS&SPENCER Full time

    Work PatternWeek 1Sunday Tuesday Thursday Saturday Week 2Sunday Wednesday 8-1330Thursday Friday You must be over 18 to apply for this position. This is a 6 week contract from the agreed start date. All interviews must take place face to face in the hiring store. PurposeKey part to play in ensuring customer's don't wait Welcoming every customer, giving...

  • Customer Assistant

    6 days ago


    Norwich, Norfolk, United Kingdom MARKS&SPENCER Full time

    Work PatternWeek 1Monday Wednesday Friday Saturday Week 2Monday Tuesday Thursday Saturday You must be over 18 to apply for this position. This is a 6 week contract from the agreed start date. All interviews must take place face to face in the hiring store. PurposeKey part to play in ensuring customer's don't wait Welcoming every customer, giving assistance...

  • Customer Assistant

    6 days ago


    Norwich, Norfolk, United Kingdom MARKS&SPENCER Full time

    Work PatternWK1Monday Tuesday Wednesday Thursday Saturday WK2Sunday Monday Tuesday Friday You must be over 18 to apply for this position. This is a 6 week contract from the agreed start date. All interviews must take place face to face in the hiring store. PurposeKey part to play in ensuring customer's don't wait Welcoming every customer, giving assistance...

  • Customer Assistant

    5 days ago


    Norwich, Norfolk, United Kingdom Marks and Spencer Full time

    All the detailsWork Pattern Week 1Monday Wednesday Friday Saturday Week 2Monday Tuesday Thursday Saturday You must be over 18 to apply for this position. This is a 6 week contract from the agreed start date. All interviews must take place face to face in the hiring store. Purpose Key part to play in ensuring customer's don't wait Welcoming every...

  • Customer Assistant

    6 days ago


    Norwich, Norfolk, United Kingdom MARKS&SPENCER Full time

    Working PatternTuesday - 17:00 - 21:00Friday - 17:00 - 21:00Saturday - 17:00 - 21:00You must be over 18 to be considered for this position. This is a 6 week temporary contract from the agreed start date. All interviews must take place face to face in the hiring store. PurposeTo deliver a great shopping experience for our customers, we are looking for...


  • Norwich, Norfolk, United Kingdom Select Full time

    Are you passionate about providing exceptional customer service? Do you thrive in managing detailed administrative tasks to ensure a seamless customer experience? My client are seeking a proactive Customer Service Administrator to join their dedicated team. This role reports directly to the Customer Service Manager and is instrumental in managing and...

  • Catering Assistant

    2 days ago


    Norwich, Norfolk, United Kingdom ESS Full time

    Catering Assistant - King's Lynn Catering Assistant - RAF Marham Bespoke Cafe/Bar 11.72 per hour30 hours per week 5 out of 7 days Please note: This role is contracted to 50.2 weeks per yearWe're looking for a Catering Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide...

  • Accounts Assistant

    2 weeks ago


    Norwich, Norfolk, United Kingdom Pro Talent Full time

    Accounts AssistantAccountancy Practice - Business & Private Client Team Location:Norwich / Hybrid ProTalent is working with a top regional practice who have a new opening in their Norwich office. This is an excellent opportunity to join the Norwich Business Team as an Accounts Assistant. In this role, you will be responsible for handling accounts and tax...


  • Norwich, Norfolk, United Kingdom BAE Systems (Powersource) Full time

    Job title: Assistant Simulator TechnicianLocation: RAF Marham, NorfolkSalary: £28,537 What you'll be doing:Ensuring the delivery of high class, first rate training to the Ministry of Defence's elite FastJet pilotsPreparing Pilot Training Devices (PTD) for customer use and assisting with mission specific preparationsInstalling components and assemblies into...


  • Norwich, Norfolk, United Kingdom University of East Anglia Full time

    Salary will be £21,565 per annum pro rata (£11.44 per hour).Are you a skilled barista with a flair for making the perfect hot drink?Catering & Hospitality Assistants play a super-important role in the UEA's 'The Campus Kitchen' in providing efficient support for barista and food service throughout the day. Working in any of our 14 outlets (with a focus on...

  • 16hr Key Holder

    6 days ago


    Norwich, Norfolk, United Kingdom LEVI'S Full time

    JOB DESCRIPTIONAs a Keyholder at Levi's you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and assisting our Stylists.Key parts of the role:Deliver the highest level of customer service through team work and living our brand...


  • Norwich, Norfolk, United Kingdom Select Full time

    Are you someone who thrives in a challenging work environment and embraces change? Do you have a "can-do" attitude and a passion for customer service? If you're ready to take your career to the next level, we have an outstanding opportunity waiting for you.We are seeking a Warranty Administrator to join the Wymondham Depot. In this crucial role within the...


  • Norwich, Norfolk, United Kingdom Fortive Full time

    Please note this is a part-time role, 3 days per week.Day in the Life of a Calibration TechnicianThe role is responsible for customer care through technical support, inspection, calibration, and contributing to the service revenue. You are responsible for managing incoming and outgoing service requests covering the calibration, inspection, and repair of...


  • Norwich, Norfolk, United Kingdom Fortive Full time

    Day in the Life of a Service Desk Admin The role is responsible for customer care through technical service, inspection, calibration, and contributing to the service revenue. You are responsible for managing incoming and outgoing service requests covering the calibration, inspection, and repair of Alignment and Condition Monitoring equipment as well as...

  • Warehouse Operatives

    1 month ago


    Norwich, Norfolk, United Kingdom Select Full time

    Select are currently recruiting for Warehouse Operatives to assist one of our lovely clients on the outskirts of Norwich. Our client are currently recruiting for Warehouse Operatives to assist on both the day and Night shift. As a Warehouse Operative, you will be required to unload containers of products and allocate them within their designated areas within...

  • Marketing Director

    2 weeks ago


    Norwich, Norfolk, United Kingdom Mirafit Full time

    Mirafit is a leader in the gym equipment industry, specializing in both home and commercial fitness solutions. As we continue to expand internationally and enhance our product offerings, we are seeking a visionary Marketing Director to lead our marketing initiatives and drive our brand forward.As Marketing Director, you will spearhead our marketing...


  • Norwich, Norfolk, United Kingdom Ferrovial Full time

    Ferrovial Construction is internationally recognized for its capacity to design and build civil engineering and construction projects, mainly in large transportation infrastructure. Its track-record to date includes more than 304 miles of tunnels, 11,930 miles of roads (including 2,485 miles of highways), 2920 miles of railroad lines (including 434 miles of...

  • Accounts Senior

    2 days ago


    Norwich, Norfolk, United Kingdom Pro Talent Full time

    Senior Accounts Specialist - Small Accountancy Practice in Norwich (Hybrid Working) Are you an experienced accounts professional seeking a dynamic opportunity in a supportive and flexible work environment? Look no further Our client, a thriving small accountancy practice located in the heart of Norwich, has engaged ProTalent, a leading recruitment agency, to...

  • Customer Assistant

    7 days ago


    Norwich, United Kingdom M&S Full time

    **All the details** **Work Pattern** **Week 1** Sunday 1030-1630 Tuesday 0800-1300 Thursday 0800-1330 Saturday 0800-1330 **Week 2** Sunday 1030-1630 Wednesday 8-1330 Thursday 1400 -1900 Friday 0800 -1330 - This is a 6 week contract from the agreed start date. - All interviews must take place face to face in the hiring store. **Purpose** - Key part to...

  • Customer Assistant

    7 days ago


    Norwich, United Kingdom M&S Full time

    **All the details** **Work Pattern** **WK1** Monday 1330-1900 Tuesday 1330-1900 Wednesday 1330-1900 Thursday 1330-1900 Saturday 0800-1330 **WK2** Sunday 1030-1630 Monday 1400-1900 Tuesday 1330-1900 Friday 1330-1900 - This is a 6 week contract from the agreed start date. - All interviews must take place face to face in the hiring store. **Purpose** - Key...


  • Norwich, United Kingdom Central England Co-operative Full time

    Location- Norwich - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 10 - Company Name- SPROWSTON CHARTWELL ROAD - 100439 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...


  • Norwich, United Kingdom Central England Co-operative Full time

    Location- Norwich - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 10 - Company Name- MULBARTON STORE - 100642 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...


  • Norwich, United Kingdom Central England Co-operative Full time

    Location- Norwich - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 14 - Company Name- SPROWSTON CHARTWELL ROAD - 100439 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...


  • Norwich, United Kingdom Zaros Machinery Full time

    **Role**: Remote Customer Service Assistant for an online machinery retailer. **Location**: Norwich, Norfolk. Working remotely from home, but must be able to commute to Norwich. **Job Type**: Full Time, Permanent. **Hours**: 37.5 hours per week. 8.30 to 17.00. Monday to Friday. **Yearly salary**: £20,000 - £25,000. Salary negotiable based on...


  • Norwich, United Kingdom South Norfolk and Broadland District Council Full time

    Do you have as much enthusiasm as our customers? Role Snapshot... Do you enjoy fitness, wellbeing and thrive on being part of busy team working a range of shifts and dealing with the public? Do you want to work with an enthusiastic team delivering excellent customer service in our caf and on reception> 5 hours per week - Saturdays 10:00am - 3:30pm What...

  • Customer Assistant

    1 month ago


    Norwich, United Kingdom M&S Full time

    **All the details** **Work pattern** **Sun 1000-1630** **Fri 1000-1800** **Sat 0900-1800** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our...

  • Customer Assistant

    7 days ago


    Norwich, United Kingdom M&S Full time

    **All the details** **Working Pattern** Tuesday - 17:00 - 21:00 Friday - 17:00 - 21:00 Saturday - 17:00 - 21:00 - **You must be over 18 to be considered for this position.**: - **This is a 6 week temporary contract from the agreed start date.**: - **All interviews must take place face to face in the hiring store.** **Purpose** To deliver a great...


  • Norwich, United Kingdom South Norfolk Council Full time

    **Other Information**:12 Month Fixed Term Contract **Do you have as much enthusiasm as our customers?** **Role Snapshot** To be part of the Customer Services and Administration team ensuing strong and customer-focused services, high quality administrative and systems support to our residents whilst working in partnership with our waste contractor Veolia....

  • Customer Assistant

    6 days ago


    NORWICH, United Kingdom MARKS&SPENCER Full time

    Work Pattern Week 1 Monday 0800 - 1330 Wednesday - 1330 - 1900 Friday - 1330 - 1900 Saturday - 1330 - 1900 Week 2 Monday - 0800 -1330 Tuesday - 0800 - 1330 Thursday - 0800 - 1330 Saturday - 1330-1900 You must be over 18 to apply for this position. This is a 6 week contract from the agreed start date. All interviews must take place...

  • Customer Assistant

    6 days ago


    NORWICH, United Kingdom MARKS&SPENCER Full time

    Work Pattern Week 1 Sunday 1030-1630 Tuesday 0800-1300 Thursday 0800-1330 Saturday 0800-1330 Week 2 Sunday 1030-1630 Wednesday 8-1330 Thursday 1400 -1900 Friday 0800 -1330 You must be over 18 to apply for this position. This is a 6 week contract from the agreed start date. All interviews must take place face to face in the hiring...

  • Customer Assistant

    6 days ago


    NORWICH, United Kingdom MARKS&SPENCER Full time

    Work Pattern WK1 Monday 1330-1900 Tuesday 1330-1900 Wednesday 1330-1900 Thursday 1330-1900 Saturday 0800-1330 WK2 Sunday 1030-1630 Monday 1400-1900 Tuesday 1330-1900 Friday 1330-1900 You must be over 18 to apply for this position. This is a 6 week contract from the agreed start date. All interviews must take place face to face...


  • Norwich, United Kingdom Comton Group Full time

    **Are you looking for a full time position with opportunities to learn new skills and develop a career?** **Do you have good people skills and the ability to speak to people over the phone?** **If so this is a great opportunity for someone to start a career in a role where you will learn key skills that will look great on your CV for future...


  • Norwich, United Kingdom East of England Co-op Full time

    Vacancy Introduction APPLY NOW, THERE IS NO NEED FOR A CV! Normal working pattern for this role: Working Day Shift start/end time Monday 9.30am - 1.30pm Wednesday 5.45am - 11.45am Our working patterns are non-contractual. The advertised working pattern represents the normal working pattern for the role at time of advertisement and may be...

  • Customer Assistant

    4 weeks ago


    Norwich, United Kingdom M&S Full time

    **All the details** **Work Pattern** WC 12/11/23 Wk 1 Mon 0930 - 1630 Tue 1000-1700 Thurs 0930 - 1630 Sat 1000-1700 Wk 2 Mon 0930 - 1630 Tue 1000-1700 Thurs 1000-1700 Sat 0930 - 1630 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and...


  • Norwich, United Kingdom Salesupply UK Ltd Full time

    We’re growing fast and looking for a proactive, customer focussed individuals, who thrives in a fast-paced environment and is keen to develop their skills in a growing customer service team. Good people are key to our business and we also try to give our employees opportunities for progression where and when possible. Key responsibilities: - To be the...


  • Norwich, United Kingdom Salesupply UK Ltd Full time

    We’re growing fast and looking for a proactive, customer focussed individuals, who thrives in a fast-paced environment and is keen to develop their skills in a growing customer service team. Good people are key to our business and we also try to give our employees opportunities for progression where and when possible. Key responsibilities: - To be the...

  • Norwich Airport

    3 weeks ago


    Norwich, United Kingdom McDonald's Limited Full time

    McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. As a...

  • Customer Assistant

    6 days ago


    NORWICH, United Kingdom MARKS&SPENCER Full time

    Working Pattern Tuesday - 17:00 - 21:00 Friday - 17:00 - 21:00 Saturday - 17:00 - 21:00 You must be over 18 to be considered for this position. This is a 6 week temporary contract from the agreed start date. All interviews must take place face to face in the hiring store. Purpose To deliver a great shopping experience for our customers, we are...