Customer Assistant

2 weeks ago

NORWICH, United Kingdom MARKS&SPENCER Full time
Work Pattern

Week 1

Sunday 1030-1630

Tuesday 0800-1300

Thursday 0800-1330

Saturday 0800-1330

Week 2

Sunday 1030-1630

Wednesday 8-1330

Thursday 1400 -1900

Friday 0800 -1330

You must be over 18 to apply for this position. This is a 6 week contract from the agreed start date. All interviews must take place face to face in the hiring store. Purpose

Key part to play in ensuring customer's don't wait Welcoming every customer, giving assistance and thanking each customer for shopping with us. Providing excellent customer service, to deter any dishonest customers who enter your store and reporting theft incidents. To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve. Key Accountabilities

· Serve our customers efficiently, both on the shop floor and at service points

· Keep the store clean and tidy, ensuring that our shelves are always stocked with product

· Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities

· Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.

· Build expert product knowledge to sell and recommend our products and services

· We'll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities

· High levels of customer service

· Committed to delivering excellent work with great attention to detail

· Open to and acts upon feedback, asking for this regularly

· Takes accountability for planning and managing own workload efficiently

· Strong communication skills

· Adaptable to changing situations

· Builds positive relationships by being a good listener

· Good level of digital capability

Everyone's Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

  • Customer Assistant

    2 days ago

    Norwich, United Kingdom CarShop Full time

    Customer Assistant (Vehicle Handover) **Salary: £21,733.20 per year + a bonus scheme that provides an on target annual earnings of £22,933.20** Location: Norwich Hours: 40 hours per week including evenings and weekends CarShop (part of the Sytner group) is the UK’s largest omnichannel car supermarket. We are the spreaders of good carma in the...

  • Customer Assistant

    2 weeks ago

    Norwich, United Kingdom Vue Full time

    **THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Norwich. Vue Norwich is an 8 screen multiplex cinema, situated on the fifth floor of The Castle Quarter shopping centre. The bus and train stations are a short walk from the cinema and we are also easily accessible...

  • Customer Assistant

    1 week ago

    Norwich, United Kingdom M&S Full time

    **Summary** Customer Assistant - Travel Money - Norwich **All the details** Working Pattern Week 1 Sun 11-1630 Wed 1315-19 Sat 1330-19 Week 2 Sun 11-1630 Fri 13-19 Sat 1345-19 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our...

  • Customer Service Assistant

    3 days ago

    Norwich, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Norwich, NR6 5AL **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express **We have a Customer Service opportunity available covering Evening Shifts from 15.00pm - 23.00pm.** We are looking for friendly and dedicated...

  • Customer Assistant

    7 days ago

    Norwich, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Norwich **All the details** **Work Pattern** **Sunday 12:00 16:00** **Monday 14:00 18:00** **Tuesday 14:00 18:00** **Friday 14:00 18:00** **Saturday 14:00 18:00** **This is a fixed term position with an end date of 31st August 2024** All interviews must take place face to face due to a shopfloor assessment...

  • Customer Assistant

    7 days ago

    Norwich, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Norwich **All the details** Working Pattern Sunday 12:00 - 16:00 Monday 14:00 - 18:00 Tuesday 14:00 - 18:00 Wednesday 14:00 - 18:00 Saturday 14:00 - 18:00 **This is a fixed term position with an end date of 31st August 2024** All interviews must take place face to face due to a shopfloor assessment...

  • Customer Assistant

    3 days ago

    Norwich, United Kingdom M&S Full time

    **All the details** **Week 1** Monday 13:30 - 19:00 Tuesday 13:00 - 19:00 Thursday 14:00 - 19:00 Friday 13:30 - 19:00 Saturday 13:30 - 19:00 **Week 2** Tuesday 13:30 - 19:00 Wednesday 13:30 - 19:00 Thursday 13:30 - 19:00 Friday 13:30-19:00 Saturday 13:30-19:00 - This is a 6 week contract from the agreed start date. - All interviews must take place face to...

  • Customer Service Assistant

    3 days ago

    Norwich, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Norwich, NR16 2JU **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...

  • Customer Services Assistant

    2 weeks ago

    Norwich, Norfolk, United Kingdom ESS Full time

    Customer Services Assistant - King's Lynn Customer Services Assistant - RAF Marham WO & Sgts Mess Hotel Services 11.72 per hour25 hours per week 5 days out of 7Please note: This role is contracted to 50.2 weeks per yearWe're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one...

  • Customer Assistant

    2 weeks ago

    Norwich, Norfolk, United Kingdom MARKS&SPENCER Full time

    Work PatternWeek 1Sunday Tuesday Thursday Saturday Week 2Sunday Wednesday 8-1330Thursday Friday You must be over 18 to apply for this position. This is a 6 week contract from the agreed start date. All interviews must take place face to face in the hiring store. PurposeKey part to play in ensuring customer's don't wait Welcoming every customer, giving...

  • Customer Assistant

    2 weeks ago

    Norwich, Norfolk, United Kingdom MARKS&SPENCER Full time

    Work PatternWeek 1Monday Wednesday Friday Saturday Week 2Monday Tuesday Thursday Saturday You must be over 18 to apply for this position. This is a 6 week contract from the agreed start date. All interviews must take place face to face in the hiring store. PurposeKey part to play in ensuring customer's don't wait Welcoming every customer, giving assistance...

  • Customer Assistant

    2 weeks ago

    Norwich, Norfolk, United Kingdom MARKS&SPENCER Full time

    Work PatternWK1Monday Tuesday Wednesday Thursday Saturday WK2Sunday Monday Tuesday Friday You must be over 18 to apply for this position. This is a 6 week contract from the agreed start date. All interviews must take place face to face in the hiring store. PurposeKey part to play in ensuring customer's don't wait Welcoming every customer, giving assistance...

  • Customer Assistant

    6 days ago

    Norwich, Norfolk, United Kingdom Marks and Spencer Full time

    SummaryCustomer Assistant - Foods - NorwichAll the detailsWorking Pattern Sunday 12:00 - 16:00Monday 14:00 - 18:00Tuesday 14:00 - 18:00Wednesday 14:00 - 18:00Saturday 14:00 - 18:00This is a fixed term position with an end date of 31st August 2024All interviews must take place face to face due to a shopfloor assessment exercisePurpose To deliver a great...

  • Customer Assistant

    2 weeks ago

    Norwich, Norfolk, United Kingdom Marks and Spencer Full time

    All the detailsWork Pattern Week 1Monday Wednesday Friday Saturday Week 2Monday Tuesday Thursday Saturday You must be over 18 to apply for this position. This is a 6 week contract from the agreed start date. All interviews must take place face to face in the hiring store. Purpose Key part to play in ensuring customer's don't wait Welcoming every...

  • Customer Assistant

    1 day ago

    Norwich, Norfolk, United Kingdom MARKS&SPENCER Full time

    Week 1Monday 13:30 - 19:00Tuesday 13:00 - 19:00Thursday 14:00 - 19:00Friday 13:30 - 19:00Saturday 13:30 - 19:00Week 2Tuesday 13:30 - 19:00Wednesday 13:30 - 19:00Thursday 13:30 - 19:00Friday 13:30-19:00Saturday 13:30-19:00You must be over 18 to apply for this position. This is a 6 week contract from the agreed start date. All interviews must take place face...

  • Customer Assistant

    6 days ago

    Norwich, Norfolk, United Kingdom Marks and Spencer Full time

    SummaryCustomer Assistant - Foods - NorwichAll the detailsWork PatternSunday 12:00 16:00Monday 14:00 18:00Tuesday 14:00 18:00Friday 14:00 18:00Saturday 14:00 18:00 This is a fixed term position with an end date of 31st August 2024 All interviews must take place face to face due to a shopfloor assessment exercisePurpose To deliver a great shopping...

  • Customer Service Assistant

    2 days ago

    Norwich, United Kingdom Badger Associates Ltd Full time

    **Part-Time Customer Services Assistant - Norwich - Excellent package - 21 hours PW** We are looking for an experienced part-time Client Services Assistant on behalf of our client. They are a long-established independent firm of financial advisors based in Norwich, serving clients across the UK. We specialise in providing unbiased and unrestricted advice on...

  • Customer Assistant

    1 day ago

    Norwich, Norfolk, United Kingdom Marks and Spencer Full time

    All the detailsWeek 1Monday 13:30 - 19:00 Tuesday 13:00 - 19:00 Thursday 14:00 - 19:00 Friday 13:30 - 19:00 Saturday 13:30 - 19:00 Week 2Tuesday 13:30 - 19:00 Wednesday 13:30 - 19:00 Thursday 13:30 - 19:00 Friday 13:30-19:00 Saturday 13:30-19:00You must be over 18 to apply for this position. This is a 6 week contract from the agreed start date. All...

  • Customer Assistant

    5 days ago

    Norwich, Norfolk, United Kingdom Marks and Spencer Full time

    SummaryCustomer Assistant - Travel Money - NorwichAll the detailsWorking Pattern Week 1 Sun Wed Sat Week 2Sun Fri 13-19Sat You must be over 18 years of age to apply for this position. Purpose To deliver a great experience for your customers across Travel Money and other services, putting customers before task every time Champion new ways of working...

  • Customer Service Assistant

    3 days ago

    Norwich, United Kingdom Wickes Full time

    Wickes is more than just the nation’s favourite DIY store. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and...