Customer Service Assistant
2 weeks ago
**Role**: Remote Customer Service Assistant for an online machinery retailer.
**Location**: Norwich, Norfolk. Working remotely from home, but must be able to commute to Norwich.
**Job Type**: Full Time, Permanent.
**Hours**: 37.5 hours per week. 8.30 to 17.00. Monday to Friday.
**Yearly salary**: £20,000 - £25,000. Salary negotiable based on experience.
**Overtime**: May be available.
**Equipment**: Laptop, monitors and accessories provided.
**About Us**:
Zaros Machinery is a growing online retailer which specialises in towed groundcare machinery for use with ATVs, quad bikes, ride-on mowers and compact tractors. We currently sell 800 products on our website which we distribute across the UK. We typically do not handle the machines ourselves, and this job role will be solely online.
**About The Job**:
**The job role will include**:
- Following up leads and enquiries
- Ensuring the customer is buying the correct equipment for the job
- Liaising with suppliers to answer customers technical questions
- Relaying lead times and order updates
- Processing orders
**Essential Requirements**:
- Online Customer Service experience
- Excellent communication skills
- Confidence in listening to and resolving customer problems
- Fluent and competent with computers
- Basic but accurate mathematical ability and written English ability
- Ability to work independently
- Problem solving and logical thinking skills
- Mechanically minded
**Useful, but not essential requirements**:
- Experience with Xero accounting software
- Familiar with machinery and agricultural equipment
- Administrative experience
All necessary training will be provided.
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00-£25,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Loyalty bonus
- Performance bonus
- Quarterly bonus
**Experience**:
- Customer Service: 1 year (preferred)
Work Location: Hybrid remote in Norwich
-
Customer Service Assistant
7 days ago
Norwich, United Kingdom Contract Personnel Ltd Full timeMy clients are looking for a Customer Service Assistant to join their well established friendly team. **Requirements**: - Strong attention to detail - Processing tasks in a timely manner - Highly Organised and focused individual - Can do attitude - Being able to work as a team and managing own work flow effectively without supervision - Good knowledge of...
-
Financial Planner Assistant
1 hour ago
Norwich, United Kingdom Service Service Full timeMy client is looking for an experienced Financial Planner Assistant to join their established Financial Planning team; this is an excellent opportunity to join a well-established team of wealth management and retirement provision, professionals. You will ideally have experience working in a Financial Planning environment previously e.g. Independent financial...
-
Customer Service Assistant
2 days ago
Norwich, United Kingdom South Norfolk and Broadland District Council Full timeDo you have as much enthusiasm as our customers? Role Snapshot... Do you enjoy fitness, wellbeing and thrive on being part of busy team working a range of shifts and dealing with the public? Do you want to work with an enthusiastic team delivering excellent customer service in our caf and on reception> What you could be part of... Long Stratton Leisure...
-
Customer Services and Admin Assistant
2 days ago
Norwich, United Kingdom South Norfolk and Broadland District Council Full timeDo you have as much enthusiasm as our customers? Role Snapshot... To be part of the Customer Services and Administration team ensuing strong and customer-focused services, high quality administrative and systems support to our residents whilst working in partnership with our waste contractor Veolia. Then read on... What you could be part of... Our...
-
Customer Service Assistant
1 day ago
Norwich, Norfolk, United Kingdom Contract Personnel Limited Full timeMy clients are looking for a Customer Service Assistant to join their well established friendly team. Requirements * Strong attention to detail * Processing tasks in a timely manner * Highly Organised and focused individual * Can do attitude * Being able to work as a team and managing own work flow effectively without supervision * Good knowledge of IT...
-
Customer Service Assistant Apprentice
22 hours ago
Norwich, United Kingdom ŠKODA Apprenticeships Full timeŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team. The Service department is vital to the...
-
Customer Service Advisor
7 days ago
Norwich, United Kingdom Salesupply UK Ltd Full timeWe’re growing fast and looking for a proactive, customer focussed individuals, who thrives in a fast-paced environment and is keen to develop their skills in a growing customer service team. Good people are key to our business and we also try to give our employees opportunities for progression where and when possible. Key responsibilities: - To be the...
-
Customer Service Advisor
2 days ago
Norwich, United Kingdom Salesupply UK Ltd Full timeWe’re growing fast and looking for a proactive, customer focussed individuals, who thrives in a fast-paced environment and is keen to develop their skills in a growing customer service team. Good people are key to our business and we also try to give our employees opportunities for progression where and when possible. Key responsibilities: - To be the...
-
Customer Assistant
Found in: beBee jobs GB - 1 week ago
Norwich, Norfolk, United Kingdom Marks and Spencer Full timeSummaryCustomer Assistant - Foods - Through The Night - NorwichAll the detailsWork Pattern: Tue Wed Thur Fri You must be over 18 to apply for this position. This position contains an Unsociable Premium Pay which is 12.00 p/h plus 3.00 p/h Premium Pay. This pay rate is between the hours of 10pm and 6am. Purpose To deliver a great shopping experience for...
-
Customer Assistant
Found in: beBee jobs GB - 1 week ago
Norwich, Norfolk, United Kingdom Marks and Spencer Full timeSummaryCustomer Assistant - Foods - Through The Night - NorwichAll the detailsWork Pattern: Mon Thurs Fri Sat You must be over 18 to apply for this position. This position contains an Unsociable Premium Pay which is 12.00 p/h plus 3.00 p/h Premium Pay. This pay rate is between the hours of 10pm and 6am. Purpose To deliver a great shopping experience for...
-
Customer Assistant
Found in: beBee jobs GB - 2 weeks ago
Norwich, Norfolk, United Kingdom Marks and Spencer Full timeSummaryCustomer Assistant - Foods - Through The Night - NorwichAll the detailsWork Pattern: Sun Mon Tue Sat You must be over 18 to apply for this position. This position contains an Unsociable Premium Pay which is 12.00p/h plus 3.00 p/h Premium Pay. This pay rate is between the hours of 10pm and 6am. Purpose To deliver a great shopping experience for...
-
Norwich, Norfolk, United Kingdom Contract Personnel Limited Full timeMy clients are looking for a Customer Service Assistant to join their well established friendly team.
-
Customer Service Assistant
2 days ago
Norwich, United Kingdom South Norfolk and Broadland District Council Full timeOther Information: Please note,as an organisation we are also committed to being a Real Living Wage employer, meaning all of our staff will be paid a minimum of £10.90 per hour which equates to £21,029 per annum. Do you have as much enthusiasm as our customers? Role Snapshot... Do you enjoy fitness, wellbeing and thrive on being part of busy team...
-
Customer Service Assistant
22 hours ago
Norwich, United Kingdom South Norfolk Council Full time**Other Key Information - **Working hours: Sunday 9:00am - 2:00pm **Do you have as much enthusiasm as our customers?** **Role Snapshot**Do you enjoy fitness, wellbeing and thrive on being part of busy team working a range of shifts and dealing with the public? Do you want to work with an enthusiastic team delivering excellent customer service in our café...
-
Customer Service Advisor
2 days ago
Norwich, United Kingdom Zip Water UK Full timeDue to continued growth to take over the world of Water! We are looking for a people who are passionate about **Customer Service** to work as part of a developing team to deliver world class customer care from our office in Dereham. - Are you looking for a fresh new challenge? - Do you have excellent communication skills? - Have you got a background in...
-
Customer Services and Admin Assistant
2 days ago
Norwich, United Kingdom South Norfolk and Broadland District Council Full timeDo you have as much enthusiasm as our customers? Role Snapshot... To be part of the Customer Services and Administration team ensuring strong and customer-focused services, providing high quality administrative and systems support to our residents and in-house waste collection operation located at Ketteringham Depot. Then read on... What you could be part...
-
Senior Client Servicing Administrator
2 weeks ago
Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full timeMy client is a central Norwich based Wealth Management company whom provide investment and retirement advice to a High Net Worth client base. To support the Financial Planning Partners by providing back-office support where required, whilst working with the administration team as well as working closely with the Operations Manager. My clients practice...
-
Administration Assistant
7 days ago
Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full timeMy client, a Financial Planning firm-based in Norwich have a vacancy for an Administration Assistant to join their growing team of professionals, this is very much an entry level role which will allow the successful applicant to get their foot in the door to progress and flourish in a very successful and lucrative sector. My client has been operating in...
-
Customer Service Administrator
2 days ago
Norwich, United Kingdom Bell Recruitment Full time**Customer Service Administrator** **Norwich** **£23,000 per annum** **Monday - Friday 8:30am - 5pm - Maternity Cover until Jan 2024 but view to potentially go permanent.** **Main duties will include**: Answering the phone Order processing Communicating with different departments to ensure customer's needs are met Accurate data inputting Please note...
-
Senior Client Services Administrator
2 weeks ago
Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full timeMy client is a central Norwich based Wealth Management company whom provide investment and retirement advice to a High Net Worth client base. a boutique practice that believes in putting their strong client base at the forefront of all that they do. The role – purpose To support the Financial Planning Partners by providing back-office support where...