Front Desk Associate 32 hours

4 weeks ago

Liverpool, Liverpool, United Kingdom Marriott International Full time
Job Number
Job Category Rooms & Guest Services Operations
Location Delta Hotels Liverpool City Centre, One Queen Square, Liverpool, England, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

Front Office Associate- Position Summary

An exciting opportunity to start your career journey with Marriott International Come and join our Front Office team at the Four-Star Delta Hotels by Marriott Liverpool City Centre and develop your career while providing a professional and energetic service to our members and hotel guests.

The Delta Hotels by Marriott Liverpool City Centre is just one of over 8,000 Marriott Hotels globally and sits in the Classic Premium category of Marriott's 30 brands. This City Centre, bustling 4 Star hotel is located in the heart of the city, opposite St Georges Hall and next to the main shopping and dining districts, transport hubs and only a 10 minutes' walk to the iconic Albert Docks and waterfront attractions. Situated across the road from Liverpool Lime Street Station and the city's main bus station the hotel is conveniently placed and easily accessible for our guests and associates. The adjacent QPark car park is available to guests and associates, with complimentary parking for our associates. Boasting 146 bedrooms and a number of event spaces, the largest of which proudly hosts events of up to 240 delegates, the hotel is a magnet for large conferences, social events and weddings.

This hotel is an icon in the city, and in August 2023 will celebrate 25 years as one of Liverpool longest operating 4 Star Hotels. This reputation stems from the pride, passion and enthusiasm our associates have to ensure that every arriving guest, leaves feeling like a local. Through 2023 our associates will take the hotels product and service offering to the next level as we undergo an exciting renovation program that targets every area of the hotel. This renovation and celebrating a quarter century of operating in one of the UK's most iconic cities is going to make 2023 a truly inspiring year.

Explore our very big world

As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.

The impact you'll make

First impressions are everything. And you'll set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you'll make sure they leave us happy too.

What you'll do
  • Process guest check-ins, assigning rooms and activating room keys
  • Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns
  • Answer, respond to and process all guest calls, messages, questions or concerns
  • Give guests information and directions regarding property and local areas of interest
  • Process check-outs and resolving any disputed charges
  • Process payments and room charges, as well as cashing guests' personal and traveller's cheques
  • Confirm reservations and cancellations, running daily reports on the number of arrivals and departures
What we're looking for
  • A warm, people-oriented demeanor
  • A team-first attitude
  • Positive outlook and outgoing personality
  • Flexibility, problem-solving skills and multi-tasking ability
  • The ability to stand, sit or walk for extended periods of time across a work shift
With this role you will be working 32 hours over 4 days per week.

Perks you deserve

In addition to an hourly rate of £11.44 ensuring you are paid for every hour worked, we'll support you in and out of the workplace by offering:
  • Team-spirited co-workers
  • Encouraging management
  • Wellbeing programs
  • Learning and development opportunities
  • Discounts on hotel rooms, gift shop items, food and beverage
  • Recognition programs
You're welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Front Desk Associate 32 Hours

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Liverpool City Centre, One Queen Square, Liverpool, England, United Kingdom VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management**Front Office Associate Position Summary**An exciting opportunity to start your career journey with Marriott...

  • Front Desk Associate 32 hours

    1 month ago

    Liverpool, Liverpool, United Kingdom Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Liverpool City Centre, One Queen Square, Liverpool, England, United KingdomSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementFront Office Associate- Position SummaryAn exciting opportunity to start your career journey with Marriott International Come...

  • Front Desk Associate 32 hours

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Liverpool City Centre, One Queen Square, Liverpool, England, United KingdomSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementFront Office Associate- Position SummaryAn exciting opportunity to start your career journey with Marriott International Come...

  • Assistant Front Office Manager

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Marriott International Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Liverpool City Centre, One Queen Square, Liverpool, England, United Kingdom VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARY After two internal promotions we are excited to share that we are recruiting for an Assistant Front Office...

  • Assistant Front Office Manager

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Marriott International Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Liverpool City Centre, One Queen Square, Liverpool, England, United Kingdom VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARY After two internal promotions we are excited to share that we are recruiting for an Assistant Front Office...

  • Front of House Receptionist

    2 weeks ago

    Liverpool, Liverpool, United Kingdom The EMBS Group Full time

    Front of House Receptionist / Host - Hospitality, PBSA, BTR, ResidentialLiverpool, Merseyside£25k + benefitsEMBS Property are currently supporting a client operating within the accommodation sector (PBSA / Student / BTR) to recruit a Front of House Receptionist / Host for their impressive building in Liverpool.Job titles can often be different so to...

  • Assistant Front Office Manager

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Liverpool City Centre, One Queen Square, Liverpool, England, United KingdomSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAfter two internal promotions we are excited to share that we are recruiting for an Assistant Front Office Manager to...

  • Assistant Front Office Manager

    1 month ago

    Liverpool, Liverpool, United Kingdom Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Liverpool City Centre, One Queen Square, Liverpool, England, United KingdomSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAfter two internal promotions we are excited to share that we are recruiting for an Assistant Front Office Manager to...

  • Front Office Team Leader

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Staycity Full time

    Staycity is looking for an Front Office Team Leader to join the team on a full time, permanent basis.Staycity currently operates in excess of 5,000 apartments across several major European cities including Birmingham, Dublin, Edinburgh, Liverpool, London, Manchester, Marseille, Paris, York and Lyon with many more exciting cities to follow.The Staycity family...

  • IT Service Desk Analyst

    1 month ago

    Liverpool, Liverpool, United Kingdom Telent Technology Services Limited Full time

    IT Service Desk Analyst Location: Bootle, Liverpool office basedJob type: Full time, permanentShift / hours: 37.5 hours per week, Monday-Friday Ref: Telent are looking for an IT Service Desk Analyst to join the busy Network Services team at our Bootle, Liverpool office, due to support new work as part of our Managed Service offering. This is an office-based...

  • IT Service Desk Analyst

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Telent Technology Services Limited Full time

    IT Service Desk Analyst Location: Bootle, Liverpool office basedJob type: Full time, permanentShift / hours: 37.5 hours per week, Monday-Friday Ref: Telent are looking for an IT Service Desk Analyst to join the busy Network Services team at our Bootle, Liverpool office, due to support new work as part of our Managed Service offering. This is an office-based...

  • Service Desk Engineer

    4 days ago

    Liverpool, Liverpool, United Kingdom WNTD Full time

    Position: Service Desk Engineer Location: LiverpoolContract Term: 6 months (potential extension to December 2025)Rate: GBP150 - GBP160 per day (Inside IR35)Start Date: ASAPWorking Hours: Monday to Friday, 9:00 AM - 5:30 PM Overview: We are seeking a skilled Service Desk Engineer to join our team in Liverpool. The ideal candidate will have experience in...

  • Front of House Staff

    2 weeks ago

    Liverpool, Liverpool, United Kingdom LA PARRILLA Lark Lane Full time

    Front End AssociateDuties: Greet customers in a friendly and welcoming manner Provide exceptional customer service and address any inquiries or concerns Operate cash registers and handle financial transactions accurately Maintain a clean and organised front of house Collaborate with team members to ensure smooth operationsSkills: Hospitality: Ability to...

  • Food & Beverage Associate Full Time

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Marriott International, Inc. Full time £11

    Job Number Job Category Rooms & Guest Services Operations Location Delta Hotels Liverpool City Centre, One Queen Square, Liverpool, England, United Kingdom VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Front Office Associate- Position Summary An exciting opportunity to start your career journey with...

  • Hotel Receptionist

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Dixie Dean Hotel Full time

    Do you enjoy working in a customer facing role?Want to be part of the front of house team who bring our customers stay to life - by providing the ultimate guest experience and welcome. And it's not a bad place to workWhat will I do as a Receptionist?As Receptionist, you are the first impression a guest will have upon arrival at the hotel, so providing a...

  • Front of House

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Brewers Fayre Full time

    We're currently recruiting in our Chapel Brook Brewers Fayre. Working 16 hours per week, paying up to £10.52 per hour.Front of House - Chapel Brook Brewers Fayre.Come and be the friendly face of Brewers Fayre in Liverpool. Use your fun personality to welcome guests into our restaurant and enjoy their meal as a Front of House Team Member. Immediate start, no...

  • Front of House

    2 weeks ago

    Liverpool, Liverpool, United Kingdom whitbread Full time

    We're currently recruiting in our The Packet Steamer Beefeater. Working 26 hours per week, paying up to £ per hour. Front of House – The Packet Steamer Beefeater – Restaurant Come and be the friendly face of The Packet Steamer Beefeater. Use your fun personality to welcome guests into our restaurant and enjoy their meal as a Front of House Team...

  • Front of House

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Premier Inn Full time

    We're currently recruiting in our Liverpool City Centre (Albert Dock) Premier Inn. Working 20 hours per week, paying up to £10.92 per hour**Front of House - Liverpool City Centre (Albert Dock) Premier Inn Hotel**Come and be a Front of House Team Member at Premier Inn in Liverpool City Centre (Albert Dock). As the friendly face of our hotel, use your fun...

  • Front of House Assistant

    2 weeks ago

    Liverpool, Liverpool, United Kingdom SHAKE Full time

    We are currently looking to add a new member of staff to our already amazing front of house team.If you are enthusiastic, good with people and thrive in a busy environment then we want youWe will respond to everyone within 7 days. If you are successful, you will be invited to an interview.Job Type: Part-timePart-time hours: 6-18 per weekSalary: £8.00-£9.50...

  • Guitar and Ukulele Tutors Wanted

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Front Row Music Full time

    Calling all are hiring With a brand new academic year just around the corner, we are looking to add more tutors to our existing roster for primary school music tuition in the North West of EnglandIf you're passionate about music and want to inspire the next generation of musicians then we'd love to hear from youWe're looking for guitar, keyboard and ukulele...