Doula Programme Officer

2 months ago


Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

Are you interested in being part of our Family Hub & Start for life team working across the communities directorate in the city to coordinate and support the delivery of the Volunteer Doula programme supporting the recruitment and training of volunteers to ensure the women referred to the programme are supported appropriately.

The Sheffield Doula programme supports vulnerable or isolated women who would benefit from the extra emotional and physical support of a volunteer Doula:

  • In the antenatal period from 34 weeks of the pregnancy.
  • During the birth if required.
  • Up to 6 weeks postnatal.
  • Preparing for the birth and parenthood.
  • Attending pregnancy related appointments.
  • Active birthing and can be a birth partner if required.
  • Help with emotional and practical aspects of adjusting to being a new parent.
  • Signpost to Universal and Specialist services.

    You will be involved in conducting interviews to select volunteers, deliver training and complete post training professional discussions to assess knowledge and understanding of the role to ensure a consistently high standard of service to the women referred.

    You will establish and maintain relationships with partnership organisations to ensure collaborative working for the support of vulnerable women and to provide up to date information to volunteer doulas and service users.

    You will undertake service user and volunteer doula match visits and complete risk assessments and risk management plans, working within short timescales where required to risk assess properties and family circumstances and their suitability for volunteers to support the woman at home or arrange suitable alternatives.

    You will need to update the Liquid Logic database and other record keeping procedures maintaining confidentially at all times and follow SCC and doula policies, ensuring that volunteers are aware of and consistently follow the policies, protocols and procedures.

    You will maintain performance and develop practice and experience in line with personal targets agreed with line manager through supervision and complete evaluation and collation of statistics using agreed evaluation tools to contribute to service impact analysis.

    You will be willing to act as out of hours telephone contact at evenings, weekends and bank holidays on a rota system to offer support to the doula volunteers as required.

    For any queries please email Nawal El Amrani on and Millie Grubb on


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