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Service Co-ordinator

3 months ago


Between Colchester and Tendring sites, United Kingdom Mid and North East Essex Mind Full time

Hours: 25 hours per week spread across shifts between 10:00 - 23:00

Shifts: Mon-Fri 10:00-18:00; Mon – Fri 18:00-23:00 Sat/Sun 10:00-15:00 Sat/Sun 15:00-23:00

Pro rata salary: £16,667

The North East Essex Sanctuary is a new service which will provide support to those who are at risk of experiencing a mental health crisis. The coordinator of this service is part of an experienced team who provide emotional support to people through active listening, de-escalation and distraction techniques prevent unnecessary referrals to secondary mental health services, A&E departments, and other emergency services.

The post holder will support staff and volunteers using their knowledge of the mental health systems in North East Essex whilst recruiting, training and supporting the volunteers that support this service.

The post holder will deputise for the service manager and support the senior support workers when necessary.

The Sanctuary operates from two central locations, one in Colchester and one in Clacton with outreach in Harwich to offer the much-needed service to our local communities.

The Sanctuary operates 365 days a year between 10am and 11pm and operates a shift pattern to accomodate the hours.

We are a real living wage employer and offer our staff a range of health, wellbeing, lifestyle, and financial benefits to ensure that we fully support our employees. These include:

  • 36 days holiday including 8 bank holidays (pro rata for part time); Annual holiday purchase scheme
  • Competitive pension; expert supervision and peer support.
  • Recruitment referrals, training and development, flexible/agile working;
  • Annual wellbeing day; an extended lunch break each week;
  • Onsite parking at most locations;
  • Company sick pay based on length of service and a charity worker discount scheme.