Visitor Management Ranger

2 weeks ago

Edinburgh, Edinburgh, United Kingdom Scottish Water Full time
Visitor Management Ranger (Fixed Term for 2 years)

EDIN, BORDERS & LOTHIAN (GEOG)

Together we are Trusted to Serve Scotland.

Scottish Water look after around 300 of Scotland's reservoirs. While they are essential sources of drinking water, they are also stunning natural spaces that provide important access to green space and are immensely valued by visitors.

We're committed to connecting communities with their local environment and to support tourism by enabling access to our assets, where appropriate, for leisure purposes.

Right now, we're looking for a Visitor Management Ranger to join our Land Strategy team. You'll be responsible for supporting the delivery of our visitor management plans at key sites in Edinburgh and the Lothians, and throughout Central Scotland.

What you'll do

You'll be on hand to welcome visitors, patrol key routes and offer guidance and assistance to educate and inform visitors about what responsible behaviour looks like. You'll be committed to raising awareness and understanding of the risks water poses, and why reservoirs are different to many other bodies of water.

You'll be involved in looking after the sites, co-ordinating volunteering work such as litter picking, and working with groups in the local community. You'll take the lead with organising and delivering events such as guided walks and talks as appropriate.

You'll need to be flexible, resourceful and always have your health and safety hat on to keep visitors safe. You'll undertake regular risk assessments, identifying and reporting repair and maintenance requirements and completing smaller or emergency repairs as necessary to keep visitors safe.

All the while, you'll also be looking for opportunities to improve access to our sites. You'll work with our project delivery teams, providing specialist advice on Scottish Outdoor Access Code provisions, to make sure visitor access is considered in our capital programme. You'll also help us collect data to support reporting on Scottish Water's Visitor Access targets.

What you'll need

You'll have experience of working with the public in a customer-focused role. Top-notch communication skills are essential – our customers will turn to you for the information they need. It's crucial that you're a calm and reassuring person, who can listen well and solve problems and answer queries, even if it requires a bit of research.

You'll need to know the Scottish Outdoor Access Code and other relevant legislation inside-out, as well as how it applies to your work.

You'll enjoy working outdoors. There will be a lot of walking, sometimes in rough terrain, and in all the weather Scotland can throw at you. Of course, in Scotland we all know that there is no such thing as bad weather – just inappropriate clothing So, we'll make sure you're kitted out for whatever Mother Nature has in store.

You'll spend a fair amount of time working alone, so you'll need to be self-motivated, but still eager to contribute to the team's goals.

You'll be travelling between Scottish Water sites, mainly in Edinburgh and the Lothians, so a full, clean driving licence is non-negotiable, but we'll provide the van.

Looking out for you

While the work we do is important, we know it's not the only thing that matters. That's why we make sure you have everything you need to find a good work-life balance.

This is a full time (37 hours per week) role with regular weekend working, including Bank Holidays. You'll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take paid time off to volunteer in your community.

When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working.

For your future, there's our pension (the 'know-what-you'll-get-when-you-retire' kind), as well as life assurance.

As for some nice extras? You can expect an annual company bonus. Not to mention access to SW Splash – handy rewards that can save you money on holidays, bills, and shopping.

The not-so-small print

This role will be a Grade 4. If you're new to Scottish Water, you'll join us on a starting salary of £27,590. Performance-driven pay progression would then allow you to move through the range to a maximum of £32,410.

This is a secondment or Fixed Term opportunity for 2 years.

If you're interested in this role – or know someone else who might be - we'll be accepting applications until midnight on Sunday 12 May. Interviews are expected to take place the week beginning Monday 13 May.

A few final things worth knowing...

Research shows that some people avoid applying for jobs unless they can meet every single criteria. If you're interested in this job, but don't tick all the boxes, apply anyway We hardly ever hire people who can do every part of a job from Day One. Everyone has a learning curve. So don't rule yourself out

Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters). We're also aware that some people might be experiencing temporary challenges because of life events, like menopause. We're very used to making adjustments, so please don't be afraid to ask.

As part of our commitment to developing a flourishing Scotland, it's important that all our employees are Scottish taxpayers. If you join us, your home address will need to be in Scotland. If you don't already live here, you'll need to commit to moving here within your first three months.

Finally (finally), candidates who haven't submitted an application in the last 12 months will have their records removed from our recruitment database. You won't need to do anything. Your data will be automatically deleted.

We're here to help. Ask us anything at

  • Chief Executive

    7 days ago

    Edinburgh, Edinburgh, United Kingdom Guardian Jobs Full time

    With the upcoming retirement of its founding Chief Executive, we are seeking an exceptional individual to serve as the Chief Executive Officer (CEO) of the Royal Yacht Britannia Trust, an iconic symbol of British maritime history and now an award winning five-star visitor attraction.While professional experience and qualifications are key for this role, make...

  • Store Manager

    1 week ago

    Edinburgh, Edinburgh, United Kingdom Saleslogic Full time

    The Company:Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.My client are a retailer specialising in fitness equipment and accessories. They offer a wide range of products such as exercise machines, weights, gym accessories, and other fitness-related items. They cater to individuals and businesses...

  • Undergraduate Programmes Manager

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Royal Botanic Garden Edinburgh Full time

    Full time, permanent post, based in EdinburghThe Royal Botanic Garden Edinburgh explores, conserves, and explains the world of plants for a better future.We are a world leading botanical institute and international visitor attraction taking positive action for plants and people; from local communities across Scotland, to more than 40 countries around the...

  • Head of Reader Services

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Nationalmuseums Full time

    Details:Location: Edinburgh Category: Front of house/visitor servicesIf you think you are the right match for the following opportunity, apply after reading the complete description.LibrarianOtherSenior management Salary: £49,545 Contract type: Contract Permanent Hours: Full time Telephone: Head of Reader ServicesThe Head of Reader Services at National...

  • Lobby Ambassador

    3 hours ago

    Edinburgh, Edinburgh, United Kingdom Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation W Edinburgh, 1 St James Square, Edinburgh, Scotland, United KingdomSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementW Edinburgh is hiring to expand the Bell team We invite you to play an integral part in bringing to life this unique brand in Edinburgh and fast...

  • School Administrator

    6 days ago

    Edinburgh, Edinburgh, United Kingdom City of Edinburgh Council Full time

    Job DescriptionChildren Education and Justice Services School Administrator St Cuthbert's RC Primary School, Edinburgh Salary: £24, ,468 (pro rata for part time and sessional)Hours: 16 per week, 40 weeks sessional Working pattern - Wednesday, Thursday 08:45 am to 3:30 pm and Friday 08:45 am to 12:45 pm St Cuthbert's Primary school is offering a School...

  • Front of House Staff

    1 month ago

    Edinburgh, Edinburgh, United Kingdom Sodexo Full time

    We currently have an opportunity for casual staff to join our amazing team at Gallery of Modern Art One. This is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. A need for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled...

  • Pastry chef

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Sodexo Full time

    Are you ready for a new and exciting challenge? Are you a team player looking for your next move? We have the role for you We are looking for some dedicated team members to join our enthusiastic team at the Central Production Kitchen in Leith, Edinburgh. Don't hesitate, send in your application today Heritage Portfolio are looking for a talented and...

  • Kitchen Porter

    1 month ago

    Edinburgh, Edinburgh, United Kingdom Sodexo Full time

    Job Introduction We currently have an opportunity for casual staff to join our amazing team. This is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. A need for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for...

  • Retail Supervisor

    1 month ago

    Edinburgh, Edinburgh, United Kingdom Sodexo Full time

    Job Introduction We currently have an opportunity for casual staff to join our amazing team. This is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. A need for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for...

  • Chef De Partie

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Sodexo Full time

    Job Introduction Are you ready for a new and exciting challenge?Would you like to work somewhere with access to the great outdoors?Are you a team player looking for your next move?We have the role for youWe are looking for some dedicated team members to join our enthusiastic team at the Royal Botanic Gardens in Edinburgh.Some of our spaces have recently gone...

  • Chef De Partie

    1 month ago

    Edinburgh, Edinburgh, United Kingdom Sodexo Full time

    Are you ready for a new and exciting challenge? Would you like to work somewhere with access to the great outdoors? Are you a team player looking for your next move? We have the role for you We are looking for some dedicated team members to join our enthusiastic team at the Royal Botanic Gardens in Edinburgh. Some of our spaces have recently gone through a...

  • Chef De Partie

    1 month ago

    Edinburgh, Edinburgh, United Kingdom Sodexo Full time

    Job Introduction We currently have an opportunity for casual staff to join our amazing team. This is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. A need for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for...

  • Pizza Chef

    1 month ago

    Edinburgh, Edinburgh, United Kingdom Sodexo Full time

    Job Introduction We currently have an opportunity for casual staff to join our amazing team. This is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. A need for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for...

  • Chef De Partie

    1 month ago

    Edinburgh, Edinburgh, United Kingdom Sodexo Full time

    We currently have an opportunity for casual staff to join our amazing team. This is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. A need for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career...

  • Client Services Administrator

    7 days ago

    Edinburgh, Edinburgh, United Kingdom Nuffield Health Full time

    Edinburgh | Corporate Fitness & Wellbeing | Permanent | Full timeUp to £25,480.00 per annum depending on experience40 hours per week We are looking for a Client Services Team member to work at one of our high profile sites in Nuffield Health Gogarburn. The team member will warmly meet and greet all our visitors, ensuring the smooth running of the reception...

  • Digital Analyst

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Trustpilot Full time

    We're a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way - but there's still an exciting journey ahead of us. Do you want to join us at the heart of trust?Trustpilot's growth has been exponential - from a successful IPO to building out new teams, we never stop working hard to...

  • Security Officer

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom ABM Full time

    JOB TITLE: Security & Customer Service Officer LOCATION: Gyle Shopping Centre REPORTING TO: Operations Manager RATE OF PAY: £12.70 per hour SHIFT PATTERN: 42 hours per week, 4 on 4 off (including Public Holidays) Gyle Shopping Centre is one of Edinburgh's prestige retail outlets which benefits from easy commuting from Edinburgh city Centre and surrounding...

  • Visitor Management Ranger

    2 weeks ago

    Edinburgh and the Lothians, United Kingdom Scottish Water Full time

    Visitor Management Ranger (Fixed Term)Scottish Water look after around 300 of Scotland's reservoirs. While they are essential sources of drinking water, they are also stunning natural spaces that provide important access to green space and are immensely valued by visitors.We're committed to connecting communities with their local environment and to support...

  • Visitor Experience Administrator

    4 days ago

    Edinburgh, United Kingdom ASVA: Association of Scottish Visitor Attractions Full time €27,270

    Hours: Full Time – Monday-Friday 9am-5pm Duration: Permanent Pay: £27,270 per annum We are looking for an exceptional Visitor Experience Administrator to join our friendly team. This position presents an opportunity to join The Royal Yacht Britannia, a leading five-star visitor attraction with an outstanding reputation for quality and customer...

  • Community Ranger

    1 month ago

    Edinburgh, United Kingdom University of Edinburgh Full time

    **UE06: £30,619.00 - £35,308.00 Per Annum** **Social Responsibility and Sustainability** **Full Time - 35 Hours per Week** **Open Ended Contract - Permanent** We are looking for a community ranger to independently co-ordinate and autonomously deliver to the local communities around Drumbrae, with a second location to be confirmed, a high quality,...

  • Visitor Service Manager

    2 days ago

    Edinburgh, United Kingdom National Trust For Scotland Full time

    You will lead a team to support the overall experience at Gladstone’s Land - visitor experience, café, retail and holiday accommodation: Driving Gladstone’s Land to achieve its financial targets, maximising income and profitability, using the Trust’s procedures and instructions. You will be responsible for monitoring and maintaining the deterioration...

  • Visitor Services Manager

    1 day ago

    Edinburgh, United Kingdom National Trust For Scotland Full time €36,469 - €40,342

    KEY RESPONSIBILITIES AND ACCOUNTABILITIES You will lead a team to support the overall experience at Gladstone’s Land – visitor experience, café, retail and holiday accommodation: Driving Gladstone’s Land to achieve its financial targets, maximising income and profitability, using the Trust’s procedures and instructions. You will strive to be...

  • Visitor Services Manager

    24 hours ago

    Edinburgh, United Kingdom National Trust For Scotland Full time €36,469 - €40,342

    KEY RESPONSIBILITIES AND ACCOUNTABILITIES You will lead a team to support the overall experience at Gladstone’s Land – visitor experience, café, retail and holiday accommodation: Driving Gladstone’s Land to achieve its financial targets, maximising income and profitability, using the Trust’s procedures and instructions. You will strive to be...

  • Visitor Services Manager

    2 days ago

    Edinburgh, United Kingdom National Trust For Scotland Full time

    KEY RESPONSIBILITIES AND ACCOUNTABILITIES Increase your chances of an interview by reading the following overview of this role before making an application. You will lead a team to support the overall experience at Gladstone’s Land – visitor experience, café, retail and holiday accommodation: Driving Gladstone’s Land to achieve its financial...

  • Visitor Services Manager

    11 hours ago

    Edinburgh, United Kingdom National Trust for Scotland Full time

    You will lead a team to support the overall experience at Gladstone’s Land – visitor experience, café, retail and holiday accommodation: Driving Gladstone’s Land to achieve its financial targets, maximising income and profitability, using the Trust’s procedures and instructions. You will strive to be efficient and ensure cost effectiveness in all...

  • Visitor Services Manager

    18 hours ago

    Edinburgh, United Kingdom National Trust for Scotland Full time

    You will lead a team to support the overall experience at Gladstone’s Land – visitor experience, café, retail and holiday accommodation: Driving Gladstone’s Land to achieve its financial targets, maximising income and profitability, using the Trust’s procedures and instructions. You will strive to be efficient and ensure cost effectiveness in all...

  • Visitor Services Manager

    6 hours ago

    Edinburgh, United Kingdom National Trust for Scotland Full time

    You will lead a team to support the overall experience at Gladstone’s Land – visitor experience, café, retail and holiday accommodation: Driving Gladstone’s Land to achieve its financial targets, maximising income and profitability, using the Trust’s procedures and instructions. You will strive to be efficient and ensure cost effectiveness in all...

  • Visitor Services Manager

    4 hours ago

    Edinburgh, United Kingdom National Trust for Scotland Full time

    You will lead a team to support the overall experience at Gladstone’s Land – visitor experience, café, retail and holiday accommodation: Driving Gladstone’s Land to achieve its financial targets, maximising income and profitability, using the Trust’s procedures and instructions. You will strive to be efficient and ensure cost effectiveness in all...

  • Visitor Services Manager

    5 hours ago

    Edinburgh, United Kingdom National Trust for Scotland Full time

    You will lead a team to support the overall experience at Gladstone’s Land – visitor experience, café, retail and holiday accommodation: Driving Gladstone’s Land to achieve its financial targets, maximising income and profitability, using the Trust’s procedures and instructions. You will strive to be efficient and ensure cost effectiveness in all...

  • Visitor Services Manager

    4 days ago

    Edinburgh, United Kingdom National Trust For Scotland Full time

    KEY RESPONSIBILITIES AND ACCOUNTABILITIESIncrease your chances of an interview by reading the following overview of this role before making an application.You will lead a team to support the overall experience at Gladstone’s Land – visitor experience, café, retail and holiday accommodation:Driving Gladstone’s Land to achieve its financial targets,...

  • Visitor Services Supervisor

    2 days ago

    Edinburgh, United Kingdom The National Trust for Scotland Full time

    **JOB PURPOSE** To provide operational coordination and supervision of catering, retail, visitor services, and events at in line with the Trust’s policies, priorities, performance standards and targets to contribute to the enjoyment of the property by visitors and members, and help ensure commercial, financial, and conservation objectives are...

  • Visitor Services Assistant

    4 weeks ago

    Edinburgh, United Kingdom The National Trust for Scotland Full time

    **JOB PURPOSE** To maximise our visitors’ enjoyment of National Trust for Scotland managed sites by maintaining excellent standards of service, optimising opportunities to generate income and ensuring that the site and its assets are safe and secure. Specifically, to ensure the smooth and safe operations in Admissions, Tours, Retail, Catering and Events...

  • Visitor Experience Team Leader

    2 days ago

    Edinburgh, United Kingdom Lost Shore Surf Resort Full time

    **Join Our Wave: Visitor Experience Team Leader** **About Us**:Lost Shore** is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland wave pool in Europe, arriving next to Europe’s largest indoor climbing arena, is putting Scotland on the map for all the right reasons! But it’s the range of other...

  • Visitor Services Assistant

    1 month ago

    Edinburgh, United Kingdom Scottish Storytelling Centre Full time

    Overview An exciting opportunity to join our Visitor Services team at a vibrant visitor attraction and arts venue in central Edinburgh. In the role you will provide an excellent standard of customer service as the first point of contact for all visitors to the Scottish Storytelling Centre. You will work with colleagues and partners to provide a warm welcome...

  • Visitor Experience Team Member

    2 days ago

    Edinburgh, United Kingdom Lost Shore Surf Resort Full time

    **Join Our Team: Visitor Experience Team Member at Lost Shore Surf Resort** **About Us: Lost Shore** is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest wave pool in Europe, arriving next to Europe’s largest indoor climbing arena, is going to put Scotland on the map for all the right reasons! But...

  • Seasonal Visitor Services Advisor

    1 week ago

    Edinburgh, United Kingdom Visit Scotland Full time

    **Seasonal Visitor Services Advisor** **-** **(**2300002T**)** **Description** 5 Days/35 Hours per week (Salaried) or 4 Days/28 Hours per week (Salaried) WHAT DOES THE TEAM DO? The Information Department is pivotal to delivering inspiration and information to global visitors through a number of channels to drive tourism growth. Our knowledgeable and...

  • Visitor Experience Team Leader

    3 days ago

    Edinburgh, United Kingdom Lost Shore Surf Resort Full time

    Join Our Wave: Visitor Experience Team Leader About Us: Lost Shore is about bringing aworld-first and world-beating surf resort to the outskirts of the capital. Thelargest inland wave pool in Europe, arriving next to Europe’s largest indoorclimbing arena, is putting Scotland on the map for all the right reasons!But it’s the range of other activities and...