Current jobs related to Service & Aftersales Manager - Trafford Park, Trafford - Detail 2 Recruitment Limited
-
Customer Service Representative
1 month ago
Trafford Park, Trafford, United Kingdom Page Personnel Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Internal Account Manager to join our team at Page Personnel. As a key member of our transport and distribution team, you will be responsible for providing exceptional customer service and account management to our clients.Key ResponsibilitiesReview customer feedback to identify areas for...
-
Customer Service Representative
1 month ago
Trafford Park, Trafford, United Kingdom Page Personnel Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Internal Account Manager to join our team at Page Personnel. As a key member of our transport and distribution team, you will be responsible for providing exceptional customer service and account management to our clients.Key ResponsibilitiesReview customer feedback to identify areas for...
-
Customer Service Team Lead
4 weeks ago
Trafford Park, Trafford, United Kingdom GXO Logistics Full timeCustomer Service Team LeaderAt GXO Logistics, we are seeking a highly skilled and experienced Customer Service Team Leader to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer service advisors and providing exceptional customer service to our clients.Key Responsibilities:Lead a team of...
-
Customer Service Representative
2 months ago
Trafford Park, Trafford, United Kingdom Richard Abson Group Full timeJob Summary:Richard Abson Group is seeking a highly skilled and customer-focused Customer Service Representative to join their team. As a key member of the contact centre, you will be responsible for providing exceptional customer service and ensuring a seamless booking experience for clients.Key Responsibilities:Customer Service: Respond to customer...
-
Customer Service Representative
2 months ago
Trafford Park, Trafford, United Kingdom Richard Abson Group Full timeJob Summary:Richard Abson Group is seeking a highly skilled and customer-focused Customer Service Representative to join their team. As a key member of the contact centre, you will be responsible for providing exceptional customer service and ensuring a seamless booking experience for clients.Key Responsibilities:Customer Service: Respond to customer...
-
Customer Service Team Lead
4 weeks ago
Trafford Park, Trafford, United Kingdom GXO Logistics Full timeJob Title: Customer Service Team LeaderAbout GXO LogisticsGXO Logistics is a leading logistics and supply chain company that provides innovative solutions to its clients.Job DescriptionWe are seeking a highly motivated and experienced Customer Service Team Leader to join our team at our Trafford Park site.Key ResponsibilitiesLead a team of customer service...
-
Customer Service Team Lead
4 weeks ago
Trafford Park, Trafford, United Kingdom GXO Logistics Full timeJob Title: Customer Service Team LeaderAbout GXO LogisticsGXO Logistics is a leading logistics and supply chain company that provides innovative solutions to its clients.Job DescriptionWe are seeking a highly motivated and experienced Customer Service Team Leader to join our team at our Trafford Park site.Key ResponsibilitiesLead a team of customer service...
-
Gas Service Engineer
1 month ago
Trafford Park, Trafford, United Kingdom Liberty Gas Group Full timeGas Service Engineer Job DescriptionLiberty Gas Group is seeking a skilled Gas Service Engineer to join our team in Salford. As a key member of our team, you will be responsible for providing a comprehensive gas service to domestic properties in the Manchester area.Key Responsibilities:Undertake the servicing, repairing, and maintenance of domestic heating...
-
Gas Service Engineer
1 month ago
Trafford Park, Trafford, United Kingdom Liberty Gas Group Full timeGas Service Engineer Job DescriptionLiberty Gas Group is seeking a skilled Gas Service Engineer to join our team in Salford. As a key member of our team, you will be responsible for providing a comprehensive gas service to domestic properties in the Manchester area.Key Responsibilities:Undertake the servicing, repairing, and maintenance of domestic heating...
-
Customer Service Team Lead
6 days ago
Trafford Park, Trafford, United Kingdom GXO Logistics Full timeJob DescriptionCompany Overview:GXO Logistics is a leading supply chain company.Job Summary:We are seeking a passionate and experienced Customer Service Team Leader to join our team at Trafford Park.Key Responsibilities:Lead a team of customer service representativesDevelop and implement customer service strategiesEnsure excellent customer...
-
Sales Manager
4 weeks ago
Trafford Park, Trafford, United Kingdom Kurt Geiger Full timeJob DescriptionWe are seeking a highly motivated and experienced Sales Manager to join our team at Kurt Geiger. As a Sales Manager, you will be responsible for leading a team of sales professionals to achieve sales targets and provide exceptional customer service.Key Responsibilities:Lead a team of sales professionals to achieve sales targets and provide...
-
Sales Manager
4 weeks ago
Trafford Park, Trafford, United Kingdom Kurt Geiger Full timeJob DescriptionWe are seeking a highly motivated and experienced Sales Manager to join our team at Kurt Geiger. As a Sales Manager, you will be responsible for leading a team of sales professionals to achieve sales targets and provide exceptional customer service.Key Responsibilities:Lead a team of sales professionals to achieve sales targets and provide...
-
Warehouse Operations Manager
3 weeks ago
Trafford Park, Trafford, United Kingdom TPS Full timeWarehouse Manager Job DescriptionWe are seeking a highly skilled and experienced Warehouse Manager to join our team at TPS, a leading provider of Genuine Parts and products for Volkswagen Group vehicles.The successful candidate will be responsible for managing the warehouse team to deliver excellent service to customers, maintaining the highest levels of...
-
Warehouse Operations Manager
3 weeks ago
Trafford Park, Trafford, United Kingdom TPS Full timeWarehouse Manager Job DescriptionWe are seeking a highly skilled and experienced Warehouse Manager to join our team at TPS, a leading provider of Genuine Parts and products for Volkswagen Group vehicles.The successful candidate will be responsible for managing the warehouse team to deliver excellent service to customers, maintaining the highest levels of...
-
Payroll Operations Manager
4 days ago
Trafford Park, Trafford, United Kingdom Axon Moore Full timePayroll Manager RoleAxon Moore is partnering with a global services business to fill a Payroll Manager position. The successful candidate will oversee end-to-end payroll processing for external clients, ensuring accuracy and timeliness. Key responsibilities include coordinating with external clients, resolving payroll discrepancies, and presenting accurate...
-
Assistant Store Manager
3 weeks ago
Trafford Park, Trafford, United Kingdom KIKO Milano Full timeAssistant Store ManagerThe Assistant Store Manager is a key role within KIKO Milano, responsible for driving customer experience, sales, and business performance in our stores. As a KIKO Ambassador, you will lead and coach the team to deliver exceptional customer service and achieve business goals.Main ResponsibilitiesPeople Management: Coach and support the...
-
Assistant Store Manager
3 weeks ago
Trafford Park, Trafford, United Kingdom KIKO Milano Full timeAssistant Store ManagerThe Assistant Store Manager is a key role within KIKO Milano, responsible for driving customer experience, sales, and business performance in our stores. As a KIKO Ambassador, you will lead and coach the team to deliver exceptional customer service and achieve business goals.Main ResponsibilitiesPeople Management: Coach and support the...
-
Kitchen Operations Manager
3 weeks ago
Trafford Park, Trafford, United Kingdom gategroup Full timeAbout the RoleWe are seeking a highly skilled and experienced Chef to join our team at Gate Gourmet, the world's largest independent provider of catering services for airlines. As a Chef, you will be responsible for the preparation and cooking of delicious in-flight meals, as well as supporting customer presentations as required.Main ResponsibilitiesPrepare...
-
Kitchen Operations Manager
3 weeks ago
Trafford Park, Trafford, United Kingdom gategroup Full timeAbout the RoleWe are seeking a highly skilled and experienced Chef to join our team at Gate Gourmet, the world's largest independent provider of catering services for airlines. As a Chef, you will be responsible for the preparation and cooking of delicious in-flight meals, as well as supporting customer presentations as required.Main ResponsibilitiesPrepare...
-
Booking Coordinator
2 months ago
Trafford Park, Trafford, United Kingdom Richard Abson Group Full timeJob Summary:Richard Abson Group is seeking a highly skilled and customer-focused Customer Service Representative to join their team. As a key member of the contact centre, you will be responsible for delivering exceptional customer service and ensuring seamless booking experiences for clients.Key Responsibilities:Customer Service: Respond to customer...
Service & Aftersales Manager
3 months ago
About the Company
Our client is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. Its products are used worldwide across a range of sectors including transport, construction, mining, materials handling and environmental services providers.
Service & Aftersales Manager - The Rewards
- Competitive salary
- Monday Friday 08 45
- 33 Days holiday (including Bank Holidays)
- Pension Scheme
- Death in service
- Free parking
- Engineering qualification would be an advantage
- Knowledge of trucks, skips, cranes & hydraulics such as pumps/PTO/Oil tanks etc. is essential
- Experience in a similar position working in aftermarket supplier/automotive distributor is an advantage
- Computer skills like MS Office, ERP systems
- Analytical mindset, strong organizational and project management skills
- Excellent communication skills
- Attention to detail & problem solving
- Customer service and administration skills
- Ability to work using own initiative & team player
- Improve the quality of customer service and retention of customers
- Monitor warranty claim submissions and requisite credits and take action as required
- To control service stocks at a level commensurate with profit requirements
- To maximise departmental profitability through the sale of labour, parts, accessories, & other products
- Work closely with the service team for our direct business to deliver a first class service
- Ensure all clerical functions within the department are carried out in accordance with stated policies, e.g. Warranty claims, customer follow ups, workshop loading, estimating, invoicing, daily operating controls, stock ordering, parts returns surcharges
- Dealing with queries & providing resolutions
- Ensure the necessary improvements and corrective actions are taken where variations of target achievement occur
- Provide business case for new service products
- Establish & maintain good relationships with all other departmental colleagues
- Responding to new and repeat enquiries by phone and by email
- Deliver continuous improvement in aftersales revenues & cost efficiencies
- Build and maintain excellent working relationships with customers
- Exploring and driving new opportunities to enhance sales revenue and optimize after-sales operation
Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to (url removed)
