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Ecommerce Content Specialist

2 months ago


London, Greater London, United Kingdom PANDORA Full time


Permanent contract, hybrid working (3 days per week in the office, 2 from home/remote).

Closing date for applications: end-of-day 9/7/24

In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category.

The role

Serve as a subject matter expert and support questions related to web content management. Work closely with global Ecommerce and local content teams to put forward and prioritise market content requests and CMS optimisation enhancements. Create and share UK content performance reports including campaign pages using analytics and click map tools. Identify opportunities for content creation to serve commercial needs such as collectability an new collection styling inspiration. Work alongside the marketing and trade teams to plan and execute the onsite UGC and influencer content strategy to optimize the path to conversion Plan and support new market roll out content preparations and trading content calendar creation and upkeep Support with the planning and execution of content A/B tests and personalisation tests alongside the local and global teams, giving feedback on areas of improvement. Build and maintain strong working relationships with digital marketing, merchandising and other team members involved with online content projects and maintenance to ensure efficient delivery and high quality. Monitor industry trends, best practice and competitor activity relevant to eCommerce UX, and content marketing. Maintain a commercial onsite content plan in line with planned trading and brand activities. Prepare creative briefs for local graphic design team in preparation for promotions and campaign launches. About Pandora

The largest jewellery company in the world, we give a voice to millions of people's loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.

We pursue sustainability In everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products.

Our people

Our global workforce is made up of over 33,000 passionate people who, in 2023, helped Pandora record the highest earnings to date, led by a refreshed long-term growth strategy. The pace of our progress has created an energising, ambitious culture where we are empowered to be ourselves and equipped to deliver our very best.

As we continue to grow, we also continue to invest in our talent. We're looking for people who share our values and can help us bring our ambitions to life.

The successful candidate

Experience of working in a premium environment Experience working with a CMS (Coremedia or Ampliance is a plus) Commercially astute, customer focused, sales and data driven Can do attitude, can work under pressure to tight deadlines Visual and aesthetic awareness Good eye for detail Passionate about keeping abreast of the ecommerce retail market Ideal candidates will have

Understanding and awareness of mobile commerce Knowledge of Adobe Analytics desirable Knowledge of Salesforce eCommerce platform desirable Knowledge of Content management platform desirable Experience with Adobe Photoshop desirable What can we offer you?

Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.

Our generous benefits package includes:

A competitive salary with regular salary reviews Generous bonus scheme Private healthcare Choice of lunch on us, delivered to you whenever you are in the office with JustEat Early finish Fridays (weekends with Pandora start every Friday at 3pm) Hybrid working with Tuesdays, Wednesdays and Thursdays being office days and Mondays and Fridays WFH. 55% employee discount 25 days annual leave (plus bank holidays) Buy/sell holiday options Celebrate your birthday with a day off to celebrate Pandora Perks: access our exclusive online platform provided by Reward Gateway, where you'll have access to: Discounts on retail brands, cinema tickets, holidays, gym memberships and more Wellness Hub: videos to help you lead a healthy lifestyle Employee Assistance Programme: a completely confidential, free, counselling phone line open 24/7, all year round Recognition programme: celebrate and share achievements with the wider business At Pandora we love a party Especially at Christmas, when you will receive an extra special gift If you are looking for a new challenge, come and craft the incredible with us

Please understand that due to the large number of applications, we regret that only online applications can be considered. Please click apply to submit your application.

Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.

*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*