E-Commerce Co-Ordinator
1 month ago
Key Responsibilities:
- Day-to-day administrative duties across the UK and EU e-commerce sites.
- Ensuring all relevant products are displayed correctly and in-line with brand expectations and guidelines.
- Updating brand content across the site.
- Customer service duties - monitoring and answering phone, email and support ticket customer enquiries.
- Working with the eCommerce manager to monitor, manage and replenish e-commerce stock levels.
- Perform regular site checks and report bugs/issues to wider team.
- Product creation and upload in-line with product and marketing release calendar.
- Liaising with our EU partners at our EU 3PL
- Liaising with web development teams to ensure all site improvements are implemented in a timely manner.
- Other E-commerce ad-hoc duties.
Skills & Requirements- Experience in fashion eCommerce preferred
- Interest in the brand and luxury streetwear
- Experience using Shopify desired but not essential
- Enthusiasm for UX/UI
- Strong working knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint) & Adobe Suite
- Strong eye for detail & proactive thinking a must
- Excellent written and spoken English language
- Demonstrable excel skills are preferable
- Interest and experience working with luxury brands is preferable
- Proven ability to work quickly and efficiently with accuracy and attention to detail
- Strong time keeping and ability to meet deadlines
- Ability to work in a team
- Excellent organisational skills
- Experience in fashion eCommerce preferred
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