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Learning Enablement Manager
4 months ago
Job description
Learning Enablement Manager
The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.
Within Central Services we are part of a community of experts across a wide range of critical activities who help grow, run, and protect KPMG in the UK.
From HR and Learning, Finance, Procurement, Facilities and Business Support, through to Risk and Legal, Corporate Affairs, and Sales and Marketing, our approach is focused on driving the improved performance of the firm, which we support with diligence and expertise.
KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.
Why Join KPMG as a Learning Enablement Manager.
Reporting to the Head of Enablement the Learning Enablement Manager will be responsible for the day-to-day management of our learning operations. Enhancing the learner experience by identifying, managing, and resolving historical L&D processes and administrative tasks, which in agreement with stakeholders will stop/start or continue.
You will manage and oversee process improvement, focusing on cost efficiency, leading customer service, reducing duplication and data driven insights. Where possible working to see where processes can be automated. Demonstrable experience of managing projects to time, cost and quality whilst managing and mitigating risks/issues.
What will you be doing?
Working with the business you will be required to build excellent relationships with the key stakeholders. You will review, manage, and own processes that will help support the digital learning experience all employees receive.
You will be responsible for ensuring alignment with our learning policies and ISQM1 (International Standard of Quality Management), providing evidence of compliance when required by SoQM (Standard of Quality Management) test teams or for FRC (Financial Reporting Council) reporting. This includes collaborating and supporting UK Learning and Audit DPP (Department of Professional Practice) Learning.
- Support and manage certain aspects of the relationship with KPMG Learning Services (KLS).
- Maintain relationships with Compliance, Risk, People, Transformation and Culture teams.
- Participate in global working groups to ensure UK requirements are always adequately captured.
- Provide clear guidance via Taxonomy, process maps, job aids and upskilling sessions to equip learning teams with the knowledge they need to deliver effectively.
- Enable teams to develop meaningful management information for learning consumption and quality/risk purposes and to measure the effectiveness of learning and support the achievement of its goals.
- Ensuring we meet and can evidence all requests from FRC and ISQM1 test teams.
- Staying abreast of technology and industry trends.
What will you need to do it?
- Data analytic and reporting experience (Power BI and/or Excel), providing insights where appropriate.
- Project Manager experience.
- Experience in Learning at a Manager level.
- Professional training / HR development / education qualifications in relevant subject area.
- Well-developed verbal and written communication skills to address diverse organisational stakeholders at all levels.
- The ability to role model collaboration, and consult confidently, effectively, and independently with senior levels of the organisation.
- Strong business and commercial acumen with the ability to use and interpret appropriate metrics.
To discuss this or wider Central Services roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG.
Our Locations:
We are open to talk to talent across the country but our core Central Service hubs for this role are:
- Birmingham
- Watford
With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team.
Find out more:
Within Central Services we have a range of divisions and specialisms. Click the links to find out more below:
For any additional support in applying, please click the links to find out more:
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