Product Enablement Specialist

5 days ago

Birmingham, Birmingham, United Kingdom Goldman Sachs Full time

About the Role

We are seeking a highly skilled Product Enablement Specialist to join our team at Goldman Sachs. As a key member of our Product Enablement & Transformation team, you will play a critical role in enabling our business to actively and effectively manage our vendor population, supply chain effectiveness, travel & expense processing & Source-to-Pay activity through the platforms we maintain within our architecture.

Key Responsibilities

  • Own the Product strategy for our Professional Services Procurement Product, primarily driving the platform strategy of Fieldglass, but also partnering across MSP products, enriching data with other data from the data lake to deliver a seamless product experience.
  • Develop and implement user-centric platform strategies to make the buying process seamless, orchestrated, controlled and transparent.
  • Drive change across the E2E platform suite, including tools like Ariba Sourcing & Contracting, Buying & Invoicing, & SLP.
  • Collaborate with Engineering, Sourcing and business stakeholders to ensure complete engagement and the best outcome.
  • Stay up-to-date with industry trends and emerging technologies, and identify opportunities to leverage them to drive business value.
  • Work with other Product SMEs to identify and drive a robust prioritization of enhancement requests, and work to adopt new functionality being released by SAP as well as including identification of in-house changes that optimize usage or user experience across the S2P lifecycle.
  • Liaise with Engineering and development teams in communicating business requirements, data migration, testing and deployment of new infrastructure capabilities.
  • Analyze, document and update business requirements and manage changes made to requirements.
  • Work with S2P Reporting Team & SM Engineering to develop scorecards & KPIs to monitor and track SLA and manage the vendor relationships, to ensure adequate performance & stability.
  • Pro-actively work with the wider team on the day-to-day technical queries related to system logic and perform defect/data analysis as well as support specific audits, internal and external.

Requirements

  • Strong functional skills with 6-8 years of experience in SAP Fieldglass or similar application.
  • Strong integration experience with other modules within SAP (Ariba, S4 HANA, Guided Buying, Concur)
  • 8+ years' experience in Source to Pay, Program Management, Operations or similar.
  • Clear fundamentals of Source to Pay Process and should ideally have at least 6 years of hands on experience with Fieldglass
  • Should have led at least one large scale platform deployment project in Professional Services space.
  • Knowledge on Agile change management and platforms like JIRA and Confluence or similar would be add on
  • Flexible and focused work ethic to deliver in a global organization delivering both organizational and technical system changes.
  • Strong analytical skills and bias for using data to make decisions and confirm/set direction.
  • Excellent communication skills and ability to interact effectively with Cross-functional teams & present to senior leadership.
  • Ability to work across hierarchies and geographies, with flexible working style.
  • Strong accounting knowledge and experience in accounting process, and understanding of ERP core processes. Highly motivated with ability to multi-task and remain organized in a fast paced environment
  • Experience in Financial Services industry will be beneficial but not a requirement.
  • Technical and operational problem solving skills
  • Proactive, enthusiastic and team-oriented approach

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