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Head of Facilities Services
3 months ago
Role - Head of Facilities Services
Location- Chesterfield (Hybrid)
Salary- 80k
Your role as a Head of Facilities Services:
This is a newly created role working for one of the UK's leading care and supported living organisations. They have 3 key regions and you will be a part of reviewing the overall CAFM systems and processes by taking a strategic approach and reporting directly into the Property Director.
Your duties and responsibilities as Head of Facilities Services:
- Review current CAFM systems and processes and make relevant improvements and changes to support company vision.
- Improve current FM helpdesk and manage integration.
- Oversee ESG, Energy, Fleet management in addition to overseeing a portfolio of 200 properties. Each region has Regional Facilities Managers who conduct the site visits and day to day FM however you will be overseeing this.
- Identify, implement and deliver reactive and planned maintenance through CAFM system.
- Delivery of repairs and maintenance and statutory compliance through the office-based facilities management team and external contractors and suppliers.
- Line management support and development of an internal team which will support the delivery of repairs including but not be limited to the Property Hub - Team Leader and account management of Fleet and Energy consultants as well as key external contractors and suppliers.
- Proactively look to improve service and reduce costs.
- Responsible for the delivery of key business and department projects.
- Hold regular calls with key stakeholders to understand the service your team provide and identify areas for improvement and the removal of complexity.
- Management reporting to highlight the performance of the department and areas of responsibility
To be successful in your role, you should have the following skills and experience:
- Honesty, reliability, trustworthiness and a passion to make a difference.
- Proficient with CAFM systems and implementation of new systems and processes.
- Leadership of a help / support desk function.
- Facilities Management qualification.
- Ability to establish credibility quickly.
- Highly developed approach to customer service.
- Strong communication and administrative skills.
- Able to work autonomously and as part of a wider team.
- Relevant transferable experience.
- Full driving licence
- Satisfactory Police Check and check against the ISA List (where applicable)
Desirable skills and experience:
- Previous experience within social care setting
- Knowledge of the regulatory frameworks.
- Facilities Management and H&S qualifications.
If you would like to discuss this role further please contact Jade Whitmore on (phone number removed) /
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