Guest Services Associate

2 months ago


Milford Haven, Pembrokeshire, United Kingdom The Celtic Collection Full time

JOB
TITLE – Guest Services Associate
DEPARTMENT – Front Office - T? Milford Waterfront
RATE OF PAY - £11.50 per hour including
fantastic benefits
CONTRACT TYPE – Full Time –
Permanent
HOURS OF WORK – 37.5 hours per week
SHIFT DETAILS – 5 days out of 7

OVERVIEW
Can you deliver a truly memorable first impression?

WHAT ARE WE LOOKING FOR ...
We are looking to recruit a Guest Services Associate to join our
exceptional Front Office Team at T? Milford Waterfront. Your calm, efficient, friendly and professional personality
will shine through to every guest along with your passion for delivering exceptional
levels of guest service.
Multi-tasking will be
second to none whilst maintaining a positive attitude at all times.

WHAT YOU'LL DO ...
As a Guest Services Associate you will ensure guests are given a warm
and friendly welcome to the hotel and roomed according to department standard.
Your aim is to interact with guests, embrace our latest technology, and ensure
a consistent level of service is offered at all times from the point of
arrival, through to the time of departure. Guest Services Associate are
required to have extensive knowledge of the hotel and the services provided by
various outlets and to consistently provide a high level of service to all
guests and colleagues, ensuring the provision of excellent service throughout
the stay.

WHATS IN IT FOR YOU...
As an employee of The Celtic
Collection, you can enjoy a range of incredible perks, from free parking whilst
on duty, lifestyle and retail discounts for you and your family just to name a
few. Our career development opportunities are as unique as
you are, we pride ourselves in being part of your journey every step of the
way, starting on your first day where you could start your personalised pathway
in-house training course. We are sure
you won't be disappointed

WHO ARE WE ...
Located at
the entrance to Milford Waterfront and overlooking Milford Marina, this exciting
new hotel will be operated and managed by the team behind the
iconic Celtic Manor Resort when it opens in the Spring of 2022.
Part of The
Celtic Collection's growing portfolio of T? Hotels, the hotel will boast
100 guest bedrooms, a restaurant and bar, as well as a private dining area
and an activity suite.
T? Hotel
Milford Waterfront is being built in partnership with the Port of
Milford Haven and will provide another striking attraction for visitors
to the heart of Pembrokeshire.
Four floors
of bedroom accommodation will house a variety of bedroom types, including
family rooms, making it the ideal base for purposeful travellers for both
business and leisure.
The hotel
will also be an asset for the local community and provide a great new spot to
eat and meet, as well as stay over.
If you're
staying at one of our smart new T? Hotels, you're here to get something done.
Whether that's a meeting, concert, family get-together or a sporting event,
you'll need somewhere to get your head down.
A
simple room for the night, maybe two. Easy check-in, good WiFi, and great
coffee – just what you need, and nothing you don't.

RECRUITMENT INFO
In the
event we receive a high number of applications, we reserve the right to close
this campaign early
In line
with the requirements of the Asylum and Immigration Act of 1996, all
applicants must be eligible to live and work in the UK. Documented evidence
of eligibility will be required from candidates as part of the recruitment
process. The Celtic Manor Resort is an equal opportunity employer and would
welcome interest from applicants of all ages.



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