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Customer Service Associate

2 months ago


Milford Haven, Pembrokeshire, United Kingdom Celtic Manor Resort Full time
About the Role

We are seeking enthusiastic and hospitable individuals to join our Food and Beverage Team at Tŷ Milford Waterfront. As a key member of our team, you will be responsible for delivering exceptional guest service and creating a memorable experience for our customers.

Key Responsibilities
  • Guarantee an amazing experience for all our guests through your sparkling personality and exceptional communication skills.
  • Assist colleagues, managers, and supervisors in maintaining a safe, clean, and welcoming environment at all times.
  • Provide excellent table service and support guests with ordering via our app.
  • Anticipate and prioritize guest needs, including dietary requirements and allergen advice.
About Us

Tŷ Hotel Milford Waterfront is a stunning hotel located at the entrance to Milford Waterfront, overlooking Milford Marina. As part of The Celtic Collection's growing portfolio of Tŷ Hotels, we offer 100 guest bedrooms, a restaurant, bar, private dining area, and activity suite.

Our hotel is an asset for the local community, providing a great new spot to eat, meet, and stay. Whether you're a business traveler or leisure guest, we offer a simple yet comfortable room for the night, easy check-in, good WiFi, and great coffee.

What We Offer
  • A varied and dynamic work environment with no two days the same.
  • The opportunity to progress within the development of The Celtic Collection.
  • A competitive rate of pay and benefits package.
Requirements

In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

The Celtic Manor Resort is an equal opportunity employer and welcomes interest from applicants of all ages.