Customer Service Associate

2 days ago


Milford Haven, Pembrokeshire, United Kingdom DCK Group Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Assistant. As a key member of our sales team, you will be responsible for delivering exceptional customer service and promoting our products in a fast-paced retail environment.

Key Responsibilities

  • Provide outstanding customer service and respond to customer inquiries in a timely and professional manner
  • Merchandise products according to company guidelines and visual standards
  • Process sales transactions and handle customer payments
  • Maintain a clean and organized store environment, including stockroom and sales floor
  • Work collaboratively with the sales team to achieve sales targets and improve customer satisfaction

Requirements

  • Previous experience in a customer-facing role, preferably in a retail environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic knowledge of fashion and jewelry products

What We Offer

  • A competitive hourly rate
  • Free jewelry allowance
  • Flexible working hours
  • No weekend working

About DCK Group

DCK Group is a leading fashion jewelry company working with well-known retailers and high street fashion brands. Our team is passionate about delivering exceptional customer service and promoting our products in a fun and engaging way.



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