Customer Service Associate
2 days ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Assistant. As a key member of our sales team, you will be responsible for delivering exceptional customer service and promoting our products in a fast-paced retail environment.
Key Responsibilities
- Provide outstanding customer service and respond to customer inquiries in a timely and professional manner
- Merchandise products according to company guidelines and visual standards
- Process sales transactions and handle customer payments
- Maintain a clean and organized store environment, including stockroom and sales floor
- Work collaboratively with the sales team to achieve sales targets and improve customer satisfaction
Requirements
- Previous experience in a customer-facing role, preferably in a retail environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Basic knowledge of fashion and jewelry products
What We Offer
- A competitive hourly rate
- Free jewelry allowance
- Flexible working hours
- No weekend working
About DCK Group
DCK Group is a leading fashion jewelry company working with well-known retailers and high street fashion brands. Our team is passionate about delivering exceptional customer service and promoting our products in a fun and engaging way.
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