Customer Assistant
3 weeks ago
All the details
This is a temporary role at our Sixfields Store
This job role involves working operating Machinery as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Unsocial Hours Premium paid at £3.00 per hour for hours worked between 22:00 - 06:00
Working Pattern:
WK 1
SUN 6AM-10AM
THUR 4AM-8AM
FRI 4AM-8AM
SAT 4AM-8AM
WK2
SUN 6AM-10AM
TUE 4AM-8AM
FRI 4AM-8AM
SAT 4AM 8AM
Purpose
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities
Serve our customers efficiently, both on the shop floor and at service points
Keep the store clean and tidy, ensuring that our shelves are always stocked with product
Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
Build expert product knowledge to sell and recommend our products and services
We'll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
Key Capabilities
High levels of customer service
Committed to delivering excellent work with great attention to detail
Open to and acts upon feedback, asking for this regularly
Takes accountability for planning and managing own workload efficiently
Strong communication skills
Adaptable to changing situations
Builds positive relationships by being a good listener
Good level of digital capability
Everyone's Welcome
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
-
Customer Service Assistant
1 month ago
Northampton, Northamptonshire, United Kingdom Eurest Full timeAre you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Eurest on a part time basis, contracted to 24 hours per week.As a Customer Service Assistant, you will contribute to a passionate and friendly team working...
-
Customer Assistant
3 weeks ago
Northampton, Northamptonshire, United Kingdom MARKS&SPENCER Full timeThis is a temporary role at our Sixfields StoreThis job role involves working operating Machinery as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.Unsocial Hours Premium paid at £3.00...
-
Branch Manager Assistant
2 days ago
Northampton, Northamptonshire, United Kingdom TF Solutions Full timeAbout the RoleWe are seeking a highly motivated and experienced Assistant Branch Manager to join our team at TF Solutions. As a key member of our branch, you will play a pivotal role in supporting the Branch Manager in managing all aspects of the branch and business.Key ResponsibilitiesProvide exceptional customer service, nurturing great relationships and...
-
Branch Manager Assistant
7 hours ago
Northampton, Northamptonshire, United Kingdom TF Solutions Full timeAbout the RoleWe are seeking a highly motivated and experienced Assistant Branch Manager to join our team at TF Solutions. As a key member of our branch, you will play a pivotal role in supporting the Branch Manager in managing all aspects of the branch and business.Key ResponsibilitiesProvide exceptional customer service, nurturing great relationships and...
-
Customer Assistant- Operations
3 weeks ago
Northampton, Northamptonshire, United Kingdom Marks and Spencer Full timeAll the details This is a temporary position the working pattern for this vacancy is ; WK 1 SUN 6AM- 14 MON 4AM-12PMWED-FRI 4AM-12PMWK 2MON-WED 4AM-12PMFRI-SAT 4AM-12PM This job role involves operating machinery relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health...
-
Customer Service and Sales Support Assistant
2 days ago
Northampton, Northamptonshire, United Kingdom Sharps Bedrooms Limited Full timeJob Summary:Sharps Bedrooms Limited, a leading provider of fitted bedroom furniture, is seeking an experienced Sales Administrator to join our Eastern Regional Sales Office in Northampton. As a key member of our sales team, you will play a vital role in ensuring the smooth operation of our sales office, working closely with our Sales Office Manager and other...
-
Customer Service and Sales Support Assistant
7 hours ago
Northampton, Northamptonshire, United Kingdom Sharps Bedrooms Limited Full timeJob Summary:Sharps Bedrooms Limited, a leading provider of fitted bedroom furniture, is seeking an experienced Sales Administrator to join our Eastern Regional Sales Office in Northampton. As a key member of our sales team, you will play a vital role in ensuring the smooth operation of our sales office, working closely with our Sales Office Manager and other...
-
Customer Service Representative
2 days ago
Northampton, Northamptonshire, United Kingdom Lidl Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities:Provide excellent customer service, responding to...
-
Customer Service Representative
9 hours ago
Northampton, Northamptonshire, United Kingdom Wickes Building Supplies Limited Full timeAbout the Role:At Wickes Building Supplies Limited, we're looking for a talented Customer Service Assistant to join our team. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional customer experiences and ensuring our customers receive the best possible service.Key Responsibilities:Provide high-quality customer...
-
Customer Service Representative
3 days ago
Northampton, Northamptonshire, United Kingdom Wickes Building Supplies Limited Full timeAbout the Role:At Wickes Building Supplies Limited, we're looking for a talented Customer Service Assistant to join our team. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional customer experiences and ensuring our customers receive the best possible service.Key Responsibilities:Provide high-quality customer...
-
Customer Experience Specialist
2 days ago
Northampton, Northamptonshire, United Kingdom Wickes Building Supplies Limited Full timeAbout the Role:At Wickes Building Supplies Limited, we're looking for a skilled Customer Service Assistant to join our team. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional customer experiences and ensuring our customers receive the best possible service.Key Responsibilities:Provide high-quality customer...
-
Customer Experience Specialist
5 hours ago
Northampton, Northamptonshire, United Kingdom Wickes Building Supplies Limited Full timeAbout the Role:At Wickes Building Supplies Limited, we're looking for a skilled Customer Service Assistant to join our team. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional customer experiences and ensuring our customers receive the best possible service.Key Responsibilities:Provide high-quality customer...
-
Customer Service Representative
10 hours ago
Northampton, Northamptonshire, United Kingdom Tenpin Ltd Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers have a memorable and enjoyable time at our centres.Key ResponsibilitiesProvide outstanding...
-
Customer Service Operations Specialist
3 weeks ago
Northampton, Northamptonshire, United Kingdom Pertemps Northampton Full timePertemps Northampton is seeking a committed Customer Service Operations Co-ordinator to enhance our team. This position is crucial for delivering vital administrative assistance to the engineering department.Key Responsibilities:Provide administrative support to the Customer Services Division as directed by the Customer Service Manager or Team Leader.Assist...
-
Customer Service Representative
2 days ago
Northampton, Northamptonshire, United Kingdom LIDL Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer...
-
Customer Service Representative
7 hours ago
Northampton, Northamptonshire, United Kingdom LIDL Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer...
-
Customer Support Specialist
3 weeks ago
Northampton, Northamptonshire, United Kingdom IN n OUT Autocentres Full timeJoin Our Team at IN 'n' OUT AutocentresAre you enthusiastic about delivering exceptional customer experiences? IN 'n' OUT Autocentres is on the lookout for a Customer Support Specialist to assist in addressing customer inquiries and facilitating the operations of our service centres.Primary Duties:Respond to incoming calls and messages regarding customer...
-
Customer Service Representative
1 week ago
Northampton, Northamptonshire, United Kingdom Ricoh Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Advisor. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Service: Provide outstanding customer...
-
Customer Service Representative
6 hours ago
Northampton, Northamptonshire, United Kingdom Ricoh Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Advisor. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Service: Provide outstanding customer...
-
Customer Service Representative
20 hours ago
Northampton, Northamptonshire, United Kingdom Ricoh Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Advisor. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Service: Provide outstanding customer...