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Customer Service Representative
2 months ago
About the Role:
At Wickes Building Supplies Limited, we're looking for a talented Customer Service Assistant to join our team. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional customer experiences and ensuring our customers receive the best possible service.
Key Responsibilities:
- Provide high-quality customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Assist customers with their queries, providing product information and advice to ensure they find the right products for their needs.
- Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring a positive shopping experience for customers.
- Contribute to achieving sales targets by promoting products and services to customers, and providing recommendations to enhance their shopping experience.
What We Offer:
- A competitive salary and bonus scheme.
- A comprehensive benefits package, including a contributory pension scheme, save-as-you-earn scheme, and colleague discount.
- Opportunities for career development and growth within the company.
- A supportive and inclusive work environment, with a focus on colleague wellbeing and development.
About Us:
Wickes Building Supplies Limited is a leading retailer of building materials and home improvement products. We're committed to providing exceptional customer service and creating a positive shopping experience for our customers. If you're passionate about delivering outstanding customer service and have a keen eye for detail, we'd love to hear from you.
