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Customer Support Specialist
2 months ago
Are you enthusiastic about delivering exceptional customer experiences? IN 'n' OUT Autocentres is on the lookout for a Customer Support Specialist to assist in addressing customer inquiries and facilitating the operations of our service centres.
Primary Duties:
- Respond to incoming calls and messages regarding customer inquiries
- Schedule appointments for MOTs, maintenance, and repairs
- Provide accurate pricing for services and repairs
- Oversee tyre orders and scheduling
- Keep customers updated on the status of their services
- Address customer complaints and gather feedback
Essential Skills:
- Outstanding communication abilities
- Strong aptitude for customer relationship management
- Adaptable and open to change
If you are dedicated to delivering high-quality service and possess a genuine passion for customer care, we would love to hear from you.
About IN 'n' OUT Autocentres:
At IN 'n' OUT Autocentres, we are committed to transparent pricing and superior service. Our focus on customer satisfaction is unwavering, and we provide a variety of services including vehicle maintenance, MOTs, and repairs. Our team of certified technicians utilizes manufacturer-approved components to uphold the highest standards.
Work Environment:
- Professional advice and recommendations
- Comfortable waiting areas equipped with Wi-Fi and refreshments
- A high rate of repeat clientele and an excellent reputation
If you seek a fulfilling career in customer service with a company that prioritizes integrity and quality, we encourage you to consider this opportunity.
