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Service Manager

1 month ago

Bath, Bath and North East Somerset, United Kingdom Young Carers Development Trust (YCDT) Full time

About this role

YCDT is seeking an experienced and fun individual, passionate about making a difference to the future lives of Young Carers. The Service Manager has oversight of the long-term mentoring programme. You will support the development of our young carers and provide supervision and support to our team of volunteer Development Mentors (DMs) in their work.

It is vital that the Service Manager builds and maintains strong partnerships with Young Carer and community organisations. You will be part of a small team of 7 part time staff. As part of YCDT's management team you will work closely with our Charity Manager and CEO. There are approximately 30 committed and enthusiastic DMs, grouped into 7 geographic Supervision Hubs.

We welcome and encourage applications from people of all backgrounds, particularly those with a lived experience of having caring responsibilities. If you believe you have the skills and experience to be our new Service Manager we would love to hear from you.

Main duties and responsibilities

  • Leadership of long-term mentoring program

  • Volunteer recruitment, training, management and supervision

  • Design, delivery and quality assurance of long-term mentoring programme

  • Designated Safeguarding Lead (DSL)

  • Monitoring and evaluation

  • Member of YCDT management team