Department Manager

3 weeks ago

London, Greater London, United Kingdom Ralph Lauren Full time
Company Description
Ralph Lauren Corporation (

NYSE:
RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality.

For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets.

The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all.


We foster a culture of inclusion through:
Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

We are looking for a Department Manager to join our brand new Women's Wear Concession in one of the worlds leading department store Harrods .

We offer the opportunity to work for an iconic and unique lifestyle brand with exciting career opportunities.

We foster an environment where you can bring your whole self to work while delivering the RL experience to our customers.

Essential Duties & Responsibilities
People leadership

  • Create an inclusive working environment with a customer-centric mindset
  • Through team management and visible presence ensures Ralph Lauren's standards are achieved
  • Unlock talent that supports career progression of the team
  • Support clientelling initiatives with team eg. personal shopping experience
  • Drive high performance culture by holding the team accountable for agreed results Commerciality
  • Deliver and maintain an elevated customer experience within the store environment
  • Implement the Ralph Lauren ways of working and selling culture to maximise sales and profitability
  • Develop and monitor key metrics that drive the business plan
  • Keep up to date with competitor activity. Operations
  • Manage inventory flow to minimise shrink loss through operational excellence
  • Lead floor recovery, ensuring price and size integrity
  • Manage and maintain a safe work environment for customers and employees by complying with all company policies and procedures
  • This role reports directly to the store manager with some duties related to that of an assistant manager
Experience, Skills & Knowledge

  • Managed a team
  • 2 strategic cycles as a retail department manager or assistant manager or equivalent
  • Beneficial having worked in a premium or mid level Luxury brand
  • Energetic, passionate and results driven
  • Knowledge in clientelleing and building relationships with clients
  • Faster paced environment
  • Excellent communication skill

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