Senior Manager Process and Procedures Operations

1 month ago


London, Greater London, United Kingdom Cpl Full time

Global Development Process & Procedures (P&P) Process Writer

Location: London or Dublin based – 3 days on site

Contract: 12 months (possibility of extension)

Rate: Competitive daily rate plus benefits

Travel: some travel may be required

Cpl Life Sciences have partnered with a global, well respected Biotechnology company to bring on board a Global P&P Process Writer to join the team. You will be responsible for project facilitation and creation of Global Development process documents in collaboration with Process Owners and SME's

Key Responsibilities are but not limited to:

· Management of document Impact Assessments.

· Identifying the stakeholders/SMEs ensuring they are engaged in the content development/revision activities, including review and approval cycles.

· Lead the Technical Writing of Global Development procedural documents in collaboration with functional process owner and cross-functional SME(s) by translating complex cross-functional concepts to process maps and documentation ensuring any open process deviations, inspection commitments, corrective/ preventative actions and critical gaps are addressed.

· Facilitate process mapping activities capturing process details (scope, boundaries, inputs, outputs, process steps and sequence) while allowing for the visualization of data flows, identification of bottlenecks and waste, and minimizing redundancies. Identify and evaluate issues and/or gaps in processes and propose effective resolutions.

· Facilitate the adjudication of comments from documentation reviews.

· Collaborate with Quality Managers during content development to ensure alignment with Content Standards and Lean Writing Principles

· Collaborates with Global Development Training, Change Management, and GD Quality when applicable, to support process implementation

Requirement for the role are:

· Minimum - BS/BA Degree with strong' relevant industry experience MS degree and relevant experience will be accepted.

· Solid experience working in a technical writing position is preferred.

· Ability to understand and discuss complex information with people of diverse occupational backgrounds

· Ability to understand and translate complex processes into lean processes

· Experience in Microsoft Visio or other process mapping tools

· Excellent written and verbal communication skills

· Ability to write in explanatory and procedural styles for multiple audiences

· Experience in controlled procedural document principles, process design and leading process improvements

· Proven ability to design/develop SOPs, supporting documents and forms/templates through writing samples

· Awareness of GCP and GVP regulatory requirements

· Strong leadership, organizational and project management skills

· Demonstrates strong influencing and negotiating skills with the ability to communicate effectively at all levels of the organization

· Demonstrates skills in problem solving, working independently and in a team environment

If this role is of interest please apply direct or email



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