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Observability Engineer
2 months ago
As an Observability Engineer your role will be to implement the strategy and product roadmaps for our monitoring technology, working within the Bank's wider architectural approach.
You will act as a contact point for infrastructure and application monitoring within the Bank of England, working with project teams to support the design and delivery of monitoring requirements as well as supporting the monitoring tools day to day in order to ensure ongoing protection and high availability of all of the Bank of England's technology components. You will need to build strong working relationships with key stakeholders in technology areas, the wider business as well as core vendors and your immediate peer group
Working in the Service domain at the Bank of England means we maintain the highest standards for Operations, driving Continuous Improvement and Operational Perfection across the environments, working to an Automate First principle
Our core Bank values are promoted in our daily work, namely being: collaborative, inclusive, empowering, decisive and open.
Role Requirements:
As an Observability Engineer you role will be to implement the strategy and product roadmaps for our monitoring technology, working within the Bank's wider architectural approach. We're in a journey to migrate to a brand new monitoring system and way of working, so the time to join has never been better
Act as main contact point for infrastructure and application monitoring within the Bank of England
Work with project teams to support the design and delivery of monitoring requirements
Build strong working relationships with key partners in the technology and the wider business as well as core vendors and your immediate peer group
Work within the operational support requirements for the monitoring platforms to ensure ongoing protection and high availability of the teams services including technical issues, risks, audit and compliance obligations.
Drive a culture of best practice in monitoring and automation across the organisation
Define and improve processes relating to monitoring and embed these into wider teams across Technology, supporting our DevOps goals
Define and maintain the highest standards for Operations, driving Continuous Improvement and Operational Perfection across the environments, working to an Automate First principle
Display the core Bank values in their daily work, namely being: collaborative, inclusive, empowering, decisive and open.
Job Requirements
You will:
Have an understanding and experience of different monitoring technologies and how they can be exploited to deliver insights and business value
Have strong skills in managing a SCOM monitoring service that serves multiple business units and use cases (Applications, Infrastructure, Database, etc.)
Be able to evidence experience with integrating monitoring tools with data sources and other monitoring, automation and ITSM tools
Have experience of monitoring supporting tools such as SCORCH, xMatters and SquaredUp
Experience in automating manual process and driving efficiencies
Have strong data analysis skills, correlating data from multiple data sources
Coding experience with various languages such as Python, PowerShell etc.
Have experience of working on multiple work-streams to deadlines, taking care of conflicting and changing demands across a sophisticated portfolio
Be able to demonstrate good judgement, problem-solving and analytical skills. Have the ability to balance and analyse a variety of internal and external sources of information.
Have familiarity with Agile ways of working as well as working within an ITIL framework for support responsibilities
Have good social interpersonal skills with an ability to interpret and present information to a variety of recipients, including senior management, using suitable modes of communication.
Have a strong record of forming and maintaining positive relationships with business colleagues and demonstrating an interest in and understanding of business processes.
Proven influencing skills required to engage, influence and challenge partners
Have knowledge of cloud environments, infrastructure automation tools and security.
Desirable experience:
Solid grasp of some the these technologies: Splunk, SCORCH, xMatters, Squared Up, Azure for DevOps, Jira, Confluence, Openshift, Prometheus, Azure Monitor, BMC Remedy
Our Approach to Inclusion
The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve.
At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public.
We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed.
For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders.
Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application.
Salary and Benefits Information
We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate.
In addition, we also offer a comprehensive benefits package as detailed below:
A non-contributory, career average pension giving you a guaranteed retirement benefit of 1/95th of your annual salary for every year worked. There is the option to increase your pension (to 1/50th) or decrease (to 1/120th) in exchange for salary through our flexible benefits programme each year.
A discretionary performance award based on a current award pool.
A 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits.
26 days' annual leave with option to buy up to 12 additional days through flexible benefits.
Private medical insurance and income protection.
National Security Vetting Process
Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice.
The Application Process
Important: Please ensure that you complete the 'work history' section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It's therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process.
The assessment process will comprise of two interview stages.
Please apply online, ensuring that you complete your work history and answer ALL the application questions fully and in detail as your application will not be considered if all mandatory questions are not fully completed.
