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Support Co-ordinator

1 month ago

London, Greater London, United Kingdom Outward Full time

Outward is a London based charity and is seeking a Deputy Manager to support the management of a respite service in Tower Hamlets.

Are you experienced and knowledgeable about working with adults with a learning disability/autism and complex needs or Positive behaviour support needs? Are you enthusiastic, motivated and committed?

This is an exciting opportunity to utilise your skills to support the Team manager and the Deputy Manager in coaching and mentoring the staff team, and to embed high standards in the running of the service.

You will be working closely with family carers, professionals and borough wide services to ensure guests have an enjoyable stay and that each person's needs are met.

The respite service supports about 80 adults with learning disabilities and autism to have overnight stays at Hotel in the Park each year. This newly renovated 7 bed service provides support to people from the borough who have a vast range of support needs. Positioned next to the open space of Victoria Park and all the opportunities that London has to offer, guests enjoy a range of activities both in house and in the community.

About Outward

Outward (Housing) is a vibrant and inclusive charity providing care, supported housing, respite breaks and community support services to people with learning disabilities, autism or other support needs due to age, circumstance or disability. We have been operating successfully for over 45 years, are part of the Newlon Group and work predominantly across North and East London.

We employ more than 400 people, provide services in 9 London boroughs and work with many community volunteers who support our charitable activities. Our vision is that every person should have the opportunity to be valued, active participants in their communities; living the life they choose and breaking down barriers they face by support which engages, enables and empowers people towards further independence.

About the role

· You will work within the values and spirit of Outward to engage, enable and empower people to achieve their goals and ambitions within a person centred approach. You will be striving to promote individual choice, independence and self confidence in people

· You will be required to build and maintain strong relationships and partnership approach with families and involved professionals and stakeholders.

· You will develop, coach and mentor a positive and resilient team of support workers to deliver high quality and personalised support and embed a culture of positive behaviour support.

· You will be responsible for ensuring support is delivered innovatively, flexibly and on a person centred basis to meet the needs and outcomes of the guests supported.

· You will be responsible for ensuring the service is safe, effective, caring, well led, responsive and managed to meet CQC essential standards to a minimum of good service and with aim of achievement of outstanding.

· You will support the team to develop support plans and risk assessments that reflect people's needs, preferences and aspirations; creating a culture where plans are actively implemented and reviewed so that people are supported in the way that they want.

· Your time at work will be split between support shifts and administration.

About You

· Experience of managing a service for people with a learning disability/autism and complex needs or behaviours of concern is essential

· You will have experience of staff management and the ability to lead, motivate and develop a large team, ensuring staff are appropriately trained. You will be visible in the service and strive to model best practice and inspire support workers.

· A qualification in Positive Behaviour Support Coaching (BILD accredited), or a willingness to gain the qualifications within the first 12 months of employment is essential.

· You will be an excellent communicator liaising effectively with key stakeholders including the multi-disciplinary and health professionals, family carers and people we support.

· You will be able to think creatively and be adaptable in approaches, with experience of implementing emergency management guidance to support staff.

· Experience of carrying out needs assessments and creating support and risk management plans and be committed to include the person, and their circle of support at all times.

· A commitment to providing high quality, personalised active support

· Leading by example, you will uphold the rights of people we support to be involved at all levels of decision making.

· You will share our values and passion to engage, enable and empower people with autism or

a learning disability to lead the lives they want.

· Knowledge of managing a budget or a willingness to learn the required skills

We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. This post involves working with or having access to adults at risk and/or their records therefore we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.

Benefits

We value everything our staff do for the people we support, so we provide a great benefits package:

  • 25 days Annual Leave excluding Bank Holidays (pro rata for part time)
  • Comprehensive Learning & Development Programme
    • Computing Scheme
    • Credit Union Scheme
    • Cycle-to-Work Scheme
    • Death in Service Benefit
    • Health Assured – Employee Assistance Programme
    • Eye care Vouchers
    • Flu Jab Reimbursement
    • Long Service Awards
    • Pension Scheme
    • Purchase Additional Annual Leave
    • Refer-a-Friend Scheme
    • Retirements
    • Loans (including season tickets and parking permit loans)
    • Blue Light Card

      How to Apply

      If you think you are who we are looking for, please submit an application form by following the link below:

      Closing Date for all Applications is 23:59pm on 11th August 2024

      Interview will be held week commencing on 20th August 2024

      Outward is committed to equality and diversity and welcomes applications from all sections of the community.