Customer Assistant

4 weeks ago


Northampton, Northamptonshire, United Kingdom Marks and Spencer Full time

All the details

This is a temporary foods vacancy

Week 1
sunday
monday
tuesday

Week 2
sunday
monday
tuesday

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities

Serve our customers efficiently, both on the shop floor and at service points

Keep the store clean and tidy, ensuring that our shelves are always stocked with product

Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities

Proactively engage with customers to understand their needs, make recommendationsand deliver remarkable service throughout their visit to store.

Build expert product knowledge to sell and recommend our products and services

Well give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities

High levels of customer service

Committed to delivering excellent work with great attention to detail

Open to and acts upon feedback, asking for this regularly

Takes accountability for planning and managing own workload efficiently

Strong communication skills

Adaptable to changing situations

Builds positive relationships by being a good listener

Good level of digital capability

Everyones Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. Thats why were revolutionising how we work and offering our most exciting opportunities yet. Theres never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.



  • Northampton, Northamptonshire, United Kingdom Virgin Active Full time

    Front of House Assistant (Receptionist) - Northampton, NorthamptonshireDescriptionHere at Virgin Active we can't get enough of inspiring our members to live an active life, delivering amazing fitness experiences and service throughout our clubs. To do this, we recruit the very best Front of House Assistant who thrive on ensuring our members have a great...


  • Northampton, Northamptonshire, United Kingdom Bright Horizons Full time

    Title 1st Line IT Support Salary: £24k-£26kHours: 37.5 per week / Monday-FridayJob Type: Permanent, FulltimeLocation: Hybrid with regular travel to our HO in NorthamptonThe Role:This role will assist in the running of an efficient IT Service Desk, ensuring the support tickets are handled in a swift manor and escalated where applicable. Our Service Desk...


  • Northampton, Northamptonshire, United Kingdom MAHLE Full time

    Purpose of Job Perform testing and metrology measurements of automotive plain bearings supporting materials research & development projects, internal benchmarking activities and production related issues. Analyse test data and provide written test reports. Improve existing test methods and test rigs as well as facilitate the development, acquisition and...


  • Northampton, Northamptonshire, United Kingdom Benton Robertson Full time

    Private Neuro Occupational Therapist- £26-£40ph Hunter AHP have an exciting opportunity for an experienced inpatient neuro occupational therapists to secure an ongoing locum contract with a private rehabilitation unit in Northampton. You will work as part of a wider highly experienced multi-disciplinary therapy team which include occupational therapists,...

  • Finance Executive

    1 day ago


    Northampton, Northamptonshire, United Kingdom SEPHORA Full time

    At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us. We are united by...


  • Northampton, Northamptonshire, United Kingdom Bright Horizons Full time

    Title Accounts Payable Manager Salary: £doeHours: 37.5 per week / Monday-Friday / HybridJob Type: Hybrid based role with 2-3 days per week Location: NorthamptonThe RoleThis role is responsible for all aspects of the Accounts Payable function at Bright Horizons, overseeing 180,000+ invoices yearly. You will manage, direct and review the work of the Accounts...

  • Customs Assistant

    7 days ago


    Northampton, United Kingdom E M Rogers (Transport) Ltd Full time

    **Job description** We have a requirement for an experienced Customs Assistant within our in-house Customs Department - this is a permanent, full time role. You should have a self-motivated and can do attitude, be able to use your initiative, solve problems and have excellent communication skills. You should have a very keen eye for detail and a strong...


  • Northampton, United Kingdom E M Rogers (Transport) Ltd Full time

    **Job description** We have a requirement for a Customs Assistant and Administrator within our in-house Customs Department - this is a permanent, full time role. The role will best suit someone with: - A high level of accuracy when entering written and numerical data - Strong communication skills, verbal and written. You will be communicating with HMRC,...

  • Customer Assistant

    7 days ago


    Northampton, United Kingdom M&S Full time

    **All the details** This is a cafe vacancy Sunday 13:30-17:30 Monday 13:30-17:30 Tuesday 13:30-17:30 Friday 13:30-17:30 Saturday 13:30-17:30 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of...

  • Retail Sales

    4 weeks ago


    Northampton, United Kingdom UKB4C LTD Full time

    _Weekend Online Retail Assistant _ The role includes: Issuing refunds for returned orders Serving customers in person in our retail shop Full training will be provided. 27.5 Hours per week: Friday 8.30am - 4.30pm, Saturday 9am - 4pm, Sunday 9.30am - 3.30pm, Monday 8.30am - 4.30pm Overtime may be available **Salary**: £10.50 per hour **Job Type**:...


  • Northampton, United Kingdom K G Smith & Son Full time

    We are looking for an enthusiastic person to join our busy customer service team. Key Duties: - Answering incoming and making outgoing calls - Activate Credit /debit card payments - Input of delivery orders and payments - Updating Drivers delivery paperwork daily - Greeting customers and serving in the showroom - Daily Cash Reconciliation - Must be able to...


  • Northampton, United Kingdom ACS Staffing Solutions Full time

    Customer Service Advisor* Brackmills  Monday – Friday, 8:30am -17:00  Hourly Rate: £12.40  Temporary - PermanentOur ClientAre you seeking a dynamic opportunity within a supportive team environment in Northampton? We are actively seeking a Customer Service Advisor to join our esteemed client, a reputable car parts business. The ideal candidate will...


  • Northampton, United Kingdom Interaction Recruitment Full time

    **Reference** 420434 **Salary** £25,000 - £26,000/annum **Job Location**: - United Kingdom - England - East Midlands - Northamptonshire - Northampton **Job Type** Permanent **Posted** 11 July 2023 Role: Customer Service Assistant **Salary**: £25,000 per annum Hours: 40 hours per week 08.00-17.00 Monday-Friday Location: Northampton,...


  • Northampton, United Kingdom Panther Group Full time

    **Role Overview** To provide the best possible service to clients by ensuring the successful management of customer service agents. **Duties and Responsibilities** - Oversee labour deployment within teams on their shift, ensuring that the throughout targets are achieved in the most efficient way possible. - Coach and mentor the agents on their shift to...

  • Customer Advisor

    5 days ago


    Northampton, United Kingdom Vindis Group Full time

    **A Little Bit About Us**: The Vindis Group is seeking to appoint a Customer Advisor to join its team. As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Companys heritage, its future, our loyal customers and our valued employees; and we...

  • Customer Service Host

    4 weeks ago


    Northampton, United Kingdom Aspers Group Full time

    What can we offer you? Flexible working patterns, cycle to work scheme, reward and recognition programme and a service-based incentive scheme. Plus: - Opportunity to work as part of a friendly and enthusiastic team. - Huge potential to progress within the business. - Employee assistance programme, WeCare which includes 24-hour access to a GP for...


  • Northampton, United Kingdom Auto-Rescue Logistics Full time

    Auto-Rescue Logistics (ARL) provides 24/7 vehicle recovery & breakdown services to motor insurers, car and commercial fleets, salvage companies, transport and coach operators, and body shops. ARL also provides an out of hours insurance claims and call handling service to motor insurers and accident management companies. Hybrid working from home and our...


  • Northampton, United Kingdom Auto-Rescue Logistics Full time

    Auto-Rescue Logistics (ARL) provides 24/7 vehicle recovery & breakdown services to motor insurers, car and commercial fleets, salvage companies, transport and coach operators, and body shops. ARL also provides an out of hours insurance claims and call handling service to motor insurers and accident management companies. Hybrid working from home and our...


  • Northampton, United Kingdom Match Recruitment Full time

    **Customer Experience Advisor** **£11.54 per hour/ £24,000 per annum** **Monday - Friday (40 hours per week). Alternating weekly shift pattern: 8am - 5pm/ 9am - 6pm** **Northampton. Brackmills.** **Fully office based or hybrid (2 days per week remote working available) working available. Must live locally.** Match Recruitment are recruiting on behalf...

  • Customer Assistant

    4 weeks ago


    Northampton, United Kingdom M&S Full time

    **All the details** This is a temporary position working at Rushden Lakes store. **Work Pattern**: The working pattern will be 3 days a week including weekends. It will comprise of 04:00 - 12:00 and 07:00 - 15:00 shifts split across a 2 week rota. Days to be discussed at interview. **Unsocial Hours Premium paid at £3.00 per hour for hours worked between...


  • Northampton, United Kingdom Heat Recruitment Full time

    A specialist Insurance Broker is looking for a Customer Service and Claims Advisor to join their fast-paced team. The opportunity This is an opportunity for an individual who thrives off a fast-paced working environment. You will be provided excellent customer service in dealing with insurance products and claims involves on customer's policies. You will...

  • Sales Assistant

    4 weeks ago


    Northampton, United Kingdom Dunelm Full time

    **Overview**: **Pay - £6.72 - £11.44 per hour.** Our store in **Northampton** is looking for a minimum **16 **hrs** per week **Sales Assistant**. You will need to be **fully flexible over the course of the week**. The hours will be spread across the week but will include at least **one evening** and a **Saturday **or **Sunday shift.** Here at **Dunelm**,...

  • Accounts Assistant

    5 days ago


    Northampton, United Kingdom Warner Recruitment Limited Full time

    **Accounts Assistant - Permanent, Brackmills, Northampton** Warner Recruitment are delighted to be recruiting for an Accounts Assistant to join the accounts department at a growing and stable company based in Brackmills, Northampton The company offer great flexibility with a hybrid working model. The team are friendly and welcoming with a wealth of...


  • Northampton, United Kingdom Kier Group Full time

    We’re looking for a Customer Experience Officer to join our Highways team based in Brixworth. Within this role, you can enjoy a fantastic, matched pension scheme, 24/7 virtual GP service for you and your family, a competitive annual holiday entitlement, with opportunities to buy/sell leave and even more. **Location**: Brixworth,...


  • Northampton, United Kingdom Gi Group Full time

    **Full Time**: **Contract**: - We are currently recruiting for a Sales and Operations Assistant to join a successful and growing business in Kettering.- Monday to Friday, 0900 - 1700 - You are required to work every other Saturday, 0900 - 1300, this shift twill be compensated with a FULL day off the following week on a mutually agreed basis. - 20 days...

  • Customer Service

    4 weeks ago


    Northampton, United Kingdom Interaction Recruitment Full time

    We are looking for a Customer Service/Claims Advisor for a leading broker based in Northampton predominantly offering specialised car and home insurance products. The Role Customer involvement is key to the role, and you will need to possess a natural ability to build rapport. You will be required to manage and service all midterm policy changes and to...