Customer Service Advisor

2 weeks ago


Northampton, United Kingdom Interaction Recruitment Full time

**Reference**
420434

**Salary**
£25,000 - £26,000/annum

**Job Location**:

- United Kingdom - England - East Midlands - Northamptonshire - Northampton

**Job Type**
Permanent

**Posted**
11 July 2023

Role: Customer Service Assistant

**Salary**: £25,000 per annum
Hours: 40 hours per week 08.00-17.00 Monday-Friday
Location: Northampton, Northamptonshire
Job type: Full time, Permanent

Interaction have partnered with a long standing & established Safety Workwear firm based in Northamptonshire. The client offers over 35 years of experience & specialises in supplying innovative products and services to organisations throughout the UK and Europe. The client offers encouragement for career progression, ongoing training & development.

The package:

- 28 days holiday, inclusive of bank holidays
- Regular Salary/Package Reviews based on performance - Quarterly
- Comprehensive Pension & Life Insurance Plan
- Company events & Meals out
- A unique variety of projects across progressive & worldwide industries.

The Role:

- General processing of orders, quotations, account setups and order entry.
- Making outbound account care calls to existing customers to offer alternative products etc.
- Monitoring back orders and communicating lead times to customers.
- Managing estimated delivery dates and customer expectations.
- Raising returns and collections.
- Logo setups.
- Ensuring internal KPIs are met.
- Any other duties as required by your Line Manager.

**Requirements**:

- Strong organisational skills, disciplined approach, accuracy and attention to detail.
- Ability to work under pressure, follow tasks through to completion, team player but able to use and work on own initiative.
- Must be computer literate.
- Ability to get on well with colleagues and customers.
- Effective communication skills - verbal, written and listening.
- Desire too offer service excellence to both internal and external customers.
- Positive attitude.

Similar roles may include: Customer service, Assistant, Customer Advisor,

Commutable from: Cambridge, St Neots, March, Peterborough, Somersham, Newmarket, Ely, Dunstable, Luton, Bury St Edmunds, Milton Keynes, Northampton

**Contact information**:
Angela Bailey



  • Northampton, United Kingdom Major Recruitment Full time

    **Customer Service Advisor** **Northampton** **£22,000** **Monday - Friday 9am - 6pm and Saturday's on a rota system** **As a Customer Service Advisor You Will be Required To: - ** - Be an integral part of achieving customer’s SLA’s. - Have full involvement from parcel/pallet despatch through to returns - Assist customers with any queries - Have...


  • Northampton, United Kingdom Recruitment Agenda Full time

    Customer Service Advisor Northampton Full time, permanent £23,500 per annum Agenda Partnership are working with a Northampton based business to recruit a Customer Service Advisor to join their expanding team. This business is NOT a contact centre, customer service in their business isn’t KPI’s and call times, this will include investigating, spend...


  • Northampton, United Kingdom MM Staffing Solutions Full time

    We are looking for a number of customer service advisors for our logistics client based in Northampton. We have both full and part time roles available. The role involves; - Dealing with customer complaints. - Give customers information about products and services. - Speaking to new and existing customers verifying details or orders. - Liaising with...


  • Northampton, United Kingdom Chaneco Full time

    Chaneco are a leading Orthopaedic Footwear Manufacturer and supplier of Orthotic Products, based in Brackmills, Northampton. We are looking to recruit a Customer Services Advisor to join our busy team, dealing with all aspects of Customer Service. This is not your usual “sitting in the office” customer services role, as you will be the linchpin between...

  • Service Advisor

    Found in: Talent UK 2A C2 - 5 days ago


    Northampton, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £27,000 basic – Main Dealership – NorthamptonOur client, a main dealership in Northampton is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £27,000  with an excellent benefits package.8am-5:30pm Monday - Friday1 in 2...

  • Service Advisor

    Found in: Whatjobs ES C2 - 5 days ago


    Northampton, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £27,000 basic – Main Dealership – NorthamptonOur client, a main dealership in Northampton is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £27,000  with an excellent benefits package.8am-5:30pm Monday - Friday1 in 2...


  • Northampton, United Kingdom Olleco Full time

    Olleco are looking for a Customer Service Advisor to join our Total Resource Management division. This is an amazing opportunity to join our progressive renewables company, grow your career and make a positive environmental impact. **Location**: - Midlands, Northampton **Job Sector**: - Customer Service **Salary**: - £22,660 Plus Pension, BUPA Medical...

  • Service Advisor

    1 week ago


    Northampton, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £26,000 OTE - £30,000 + Working Hours - Monday to Friday 8am to 5pm (1-2 Saturdays) Location - Northampton   Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.     Responsibilities of a Service Advisor ·Take...

  • Service Advisor

    Found in: Talent UK 2A C2 - 5 days ago


    Northampton, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £26,000 OTE - £30,000 + Working Hours - Monday to Friday 8am to 5pm (1-2 Saturdays) Location - Northampton   Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.     Responsibilities of a Service Advisor ·Take Service...


  • Northampton, United Kingdom Olleco Full time

    Olleco are looking for a Customer Service Advisor to join our Total Resource Management division. This is an amazing opportunity to join our progressive renewables company, grow your career and make a positive environmental impact. - You will be joining a team of over 1000 colleagues in multiple sites nationwide, serving over 50,000 customers. Working in a...


  • Northampton, United Kingdom Ernest Gordon Recruitment Limited Full time

    **Customer Service Advisor (Automotive)** **£20,000 - £25,000 + Training + Progression + Bonus + Company Benefits** **Northampton** Are you looking for a stable, permanent role within a family-run business known for their great working environment, who look after their people, offer full industry training and the opportunity to progress your career? On...

  • Service Advisor

    Found in: Whatjobs ES C2 - 5 days ago


    Northampton, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £26,000 OTE - £30,000 + Working Hours - Monday to Friday 8am to 5pm (1-2 Saturdays) Location - Northampton   Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.     Responsibilities of a Service Advisor ·Take Service...

  • Service Advisor

    Found in: beBee S GB - 2 weeks ago


    Northampton, United Kingdom Pembrook Resourcing Full time

    Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - Previous experience in a service role is preferred.A passion to deliver a high standard of customer service.An organised individual who can deal with many duties on the...

  • Customer Service

    2 weeks ago


    Northampton, United Kingdom Interaction Recruitment Full time

    We are looking for a Customer Service/Claims Advisor for a leading broker based in Northampton predominantly offering specialised car and home insurance products. The Role Customer involvement is key to the role, and you will need to possess a natural ability to build rapport. You will be required to manage and service all midterm policy changes and to...


  • Northampton, United Kingdom Match Recruitment Full time

    **Customer Service and Claims Advisor** **Salary: £22,000 per annum (for strong industry relevant experience, they will consider paying more). Plus various bonus schemes.** **Monday - Friday, 9am - 5.30pm (1 hour lunch). No weekends** **Northampton. Office based.** Match Recruitment are recruiting on behalf of their client based in Northampton. Our...


  • Northampton, United Kingdom Office Angels Full time

    **Customer Service Advisor** **Monday - Friday 9am-5pm** **£9.90p/h** **Temp position - Immediate start** I am currently recruiting for a Customer Service Advisor, this position is to start immediately. Duties to include; - Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns -...

  • Service Advisor

    7 days ago


    Northampton, Northamptonshire, United Kingdom Holt Recruitment Full time

    Service Advisor - £27,000 basic Main Dealership Northampton Our client, a main dealership in Northampton is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £27,000 with an excellent benefits package. - 8am-5:30pm Monday - Friday - 1 in 2...


  • Northampton, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Northampton - £30k-£34,500 basic plus £4k bonus!** Experienced Service Advisor Prestige Franchise Dealership £38,000 ote per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works,...


  • Northampton, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Northampton - £31,000** Mon - Fri, 1 in 3 Saturdays Experienced Service Advisor Prestige Franchise Dealership £31,000 ote per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works,...


  • Northampton, United Kingdom Pareto Full time

    Role: Trainee Customer Advisor Ref: J13547:EM:GJ:TCA Location: Northampton Sector: Technology Communications, research and project management are all functions synonymous with the client we’re representing. They’re looking for Trainee Customer Advisors to join their dynamic office as first line customer support in order to aid in their rapid...