Customer Service Assistant

1 month ago


Northampton, United Kingdom K G Smith & Son Full time

We are looking for an enthusiastic person to join our busy customer service team.

Key Duties:

- Answering incoming and making outgoing calls
- Activate Credit /debit card payments
- Input of delivery orders and payments
- Updating Drivers delivery paperwork daily
- Greeting customers and serving in the showroom
- Daily Cash Reconciliation
- Must be able to lift 25kg

Skills Required:

- Strong communication skills
- Ability to work under pressure
- Knowledge of local area would be desirable
- Must be motivated and customer focused

Personal Qualities:

- Bright, committed and enthusiastic
- Competent numeracy and IT Skill
- Able to work as part of a team and individually
- Must be able to maintain a professional attitude
- Must be physically fit, job requires some manual work

Hours of Work: Monday - Friday: 9.00a.m - 5.00p.m. when requires Saturday 8.00a.m to 12.30p.m

Holidays: 20 days + Statutory Bank Holidays

**Salary**: £11.00-£13.20 per hour

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Northampton: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location

Reference ID: Sales 1



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