Senior Cluster Revenue Manager
2 months ago
JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...
THE OPPORTUNITY
Directly responsible for our Cluster Revenue Managers and on-property Revenue Managers, you will report directly to our Group Director of Revenue Management and contribute to RBH's goals and values by driving revenue and profit performance from the Revenue Management team. Your main responsibilities will include the following.
CORE RESPONSIBILITIES
Develop: Manage a team of Revenue Managers across central and property locations, providing guidance, coaching, and development.
Strategic Implementation: Champion comprehensive revenue management strategies to enhance market share and profitability across various streams including accommodations, meetings, events, golf, spa, and leisure.
Collaborative Partnerships: Work in commercial partnership with Revenue Managers, General Managers, and hotel teams to surpass monthly and annual revenue targets. Representation: Act as the revenue and commercial specialist in Owner Review meetings.
Insightful Oversight: Set sales and pricing strategies based on thoughtful commercial judgement utilising insights, reporting, and business intelligence tools.
Optimisation: Conduct daily demand reviews and manage overbooking strategies to maximise RevPar and profit.
Market Review: Understand both local and international market trends to tailor strategic activities at both hotel and brand levels.
Reporting and Feedback: Manage the production of monthly and annual reports.
Innovation and Integration: Guide the development and integration of RBH systems and processes, ensuring we remains a pioneer in the industry.
Portfolio Expansion: Oversee the integration and onboarding of new hotels into the RBH portfolio.
KEY REQUIREMENTS
Highly organised and brilliantly insightful.
A creative and forward-thinking problem solver.
Strong guidance skills with the ability to inspire others.
Demonstrable skills in making thoughtful decisions in a pragmatic and timely manner.
Resilient, and motivated to achieve targets.
Commercially savvy with a keen eye of detail.
Good negotiation and influencing skills.
A poised public speaker with presentation skills to match.
An optimistic self-starter with a proven background in proactively identifying business opportunities.
Technically proficient with the full range of hospitality systems, e.g. PMS, CRS, RMS, GDS, Sales & Catering, Channel Manager and Microsoft Office products.
Willing and able to travel regularly.
Working Arrangement
We offer a hybrid working model, provided you can access our Glasgow or Brentford branches when required.
Recruitment Process
The recruitment process will commence with a 1st stage interview via Microsoft Teams, week commencing 15th July.
RBH BENEFITS
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
Compensation
Annual performance-based bonus
34 days annual leave
Additional day to celebrate a special event in your life
Family Friendly and Health & Wellbeing
Enhanced maternity, adoption, and shared parental leave
Paternity leave
Paid compassionate leave
Employee Assistance Programme
Life Assurance
Company Sick Pay
Cycle to Work Scheme
Social
Yearly calendar of events
Annual company awards ceremony
Workplace wellness activities
Community engagement activities
Other Benefits
Discounted accommodation across RBH and managed brand hotels
Up to 30% food & beverage discount at RBH hotels
Free lunch whilst in the office
Long service awards
Refer a friend scheme
Free onsite parking
Course Sponsorship
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact
#LifeatRBH
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