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Customer Service Co-Ordinator
1 month ago
Are you a skilled Customer Service professional looking for a temporary opportunity in the logistics and transportation industry? Our client, based in Birkenhead, Liverpool, is seeking a Customer Service Co- ordinator to join their team for a duration of 3-6 months. This is a full-time position, working Monday to Thursday from 7:30am-4pm and Friday from 7:30am-12pm.
As a Customer Service Co- ordinator, you will have the opportunity to make a significant impact on our client's customer experience. Your main responsibilities will include promptly and professionally responding to customer inquiries, assisting customers with product information and order processes, and maintaining accurate records of customer interactions and transactions. Additionally, you will collaborate with other team members to ensure consistent service delivery and identify opportunities for process improvements.
Your excellent communication skills, both written and verbal, will be essential in this role. With strong problem-solving abilities and attention to detail, you will thrive in our client's fast-paced environment. Strong IT skills and a background in customer service are required, along with the ability to work effectively as part of a team.
In this role, you will lead order book reviews with customers and attend the daily production meeting, being the voice of the customer. You will also liaise with the customer for re-scheduling orders, delivery cancellations, and other related tasks. Strong administration skills is required as you will provide support with back office admin tasks.
Our client's office is conveniently located and easily accessible. Just a short 15-minute walk from Hamilton Square train station and a 10-minute walk from a tram station, the location offers convenient commuting options for the successful candidate.
If you are enthusiastic, customer-focused, and ready to take on this exciting opportunity as a Customer Service Co-ordinator, apply now Our client offers a competitive salary of 12.50 per hour and the chance to work with a dynamic and driven team. Don't miss out on this chance to make a difference in the logistics and transportation industry. Join our client's team today. Apply now
Please apply to this advert if you feel you have the skills and experience
For more job opportunities and general updates from Adecco, please follow us on our new Facebook page (url removed) aim to respond to all applicant's, however due to the large volume of applications we receive this may not always be possible. Should you not receive a response within five working days please accept this as notification that you have not been short-listed on this occasion.
Adecco is an equal opportunities employee.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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