Money Advice Services Manager
1 month ago
The Citizens Advice services across Bury & Bolton, are leading providers of advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice.
We are now looking to recruit an ambitious individual to lead our Money Advice Team.
As a member of the Leadership Team, the Money Advice Services Manager will have the following primary responsibilities:
- Ensure that the Money Advice and Energy team, are effectively managed, consistently delivered and developed to achieve funder requirements, agreed KPIs, accreditation and contractual obligations, client outcomes and regulatory requirements.
- Ensure that clients and the charitable objectives remain at the heart of the service.
- Ensure delivery of high-quality advice services across money advice and energy, maximising engagement and access.
- Work alongside other members of the leadership team to offer a smooth client journey.
- Work with external partners, including local authorities, other VCFE and charity organisations and partners to develop working relationships to support the team.
At CABB, we value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from racially minoritised communities.Closing date is Monday 19th August 2024, 10:00am.
Interviews will be held Tuesday 10th September 2024.
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