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Corporate Real Estate Services Manager

3 months ago


Bolton, Bolton, United Kingdom Bolton Council Full time

Grade K, scp39 £47,420 to scp43 £51,515 per annum
Permanent
This position necessitates a Professional Level 6 qualification in a relevant field along with substantial experience in service and contract management, such as Service Management, Estate/Asset Management Surveyor, Valuer, Building Surveyor, Facilities Manager, or Programme Manager.

Flexible working options are available to enhance your work/life balance - #HappytoTalkFlexible

About You and The Role

We are excited to announce a fantastic opportunity within Bolton Council as we strategically expand our Corporate Property team. The Council has initiated a new organizational structure aimed at optimizing service delivery across our extensive portfolio for the foreseeable future, playing a crucial role in executing the Strategic Asset Management Plan (SAMP). By managing assets utilized across various Council services, this role is integral to the operational success of all directorates. Our portfolio encompasses approximately 1,700 assets throughout the borough, ranging from iconic civic buildings to commercial properties owned by the Council, all aimed at benefiting the community. The Corporate Property service is pivotal in supporting Bolton's ambitious regeneration initiatives and is engaged in a broader portfolio of capital projects currently valued at over £50 million. We handle nearly 4,500 helpdesk inquiries annually related to facility usage by staff and elected officials, while also managing around 350 rent renewals each year and strategically disposing of assets as approved under SAMP. Overall, the Corporate Property division is at the forefront of numerous exciting endeavors that are central to Bolton Council's mission of supporting residents, businesses, and visitors.

The Corporate Property Services Manager will report directly to the Assistant Director of this service. By taking on this role, you will join a high-performing team with a strong customer focus. This management-level position offers a unique opportunity to contribute both strategically and operationally. Your responsibilities will include overseeing service delivery performance from third-party contractors (such as those involved in facilities and estate management), fostering excellent relationships, and ensuring that customer needs are consistently met. You will also be responsible for customer communications within the Corporate Property division and will advocate for the resolution of any significant service challenges. Additionally, you will play a key role in long-term strategic initiatives, including the establishment of new service provider contracts to support the Council and involvement in Public-Private Partnership projects.

Your workplace will be located in Bolton's prestigious Town Hall, with opportunities for remote work to promote flexibility, and you will occasionally visit various sites within the Council's property portfolio.

We are eager to hear from motivated and capable individuals who can help us achieve outstanding results for the borough.

To be successful in this role, you will need:

Experience in both strategic and operational service delivery, including management of third-party contracts and vendors for service provision.
A strong commitment to customer advocacy.
Exceptional communication and influencing abilities.
A collaborative spirit, resilience, and a focus on achieving results.

About Us

This is your chance to join us during an exciting phase as we strive for ambitious goals for the borough.

Bolton is a wonderful place to work. We are a welcoming organization dedicated to fostering a community where individuals feel active, connected, and prosperous. We are passionate about enhancing the outcomes and experiences of the people of Bolton. Our vision is to create a vibrant environment built on strong, cohesive communities, thriving businesses, and engaged, healthy residents.

As an employer, we value our employees' hard work and dedication by offering a range of exclusive rewards and benefits, including discounts, gym membership deals, and salary sacrifice schemes. Additionally, we provide a generous annual leave allowance, flexible working opportunities, access to a Pension Scheme, and various employee wellbeing and support services.

Our Values are essential to us; please review them along with our comprehensive staff benefits, job description, and legal information.

Ready to apply? Please submit your anonymized CV and a covering letter outlining your relevant skills and experience, explaining how they align with this role.

Within Greater Manchester, local authorities are committed to enhancing employment opportunities for individuals with disabilities, care leavers, caregivers, and ex-military personnel. For further information, please review the relevant resources before applying.

This position is designated as customer-facing under the fluency duty and requires a specified level of spoken English as outlined in the person specification.

This organization has committed to the Greater Manchester Continuous Service Commitment, recognizing your continuous service in any Greater Manchester local authority or NHS organization, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service, or Greater Manchester Combined Authority, which grants access to our service-related benefits.

For more information about working for Bolton Council, please refer to our resources; for application advice and support, please contact us.